Ethos Support’s Post

𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝟭𝟬𝟭: 𝗙𝗶𝗿𝘀𝘁 𝗜𝗺𝗽𝗿𝗲𝘀𝘀𝗶𝗼𝗻𝘀 𝗠𝗮𝘁𝘁𝗲𝗿! The race to win your customers over starts long before they hit the track! What’s the first thing they notice when they arrive? Is it your warm welcome, the smell of fresh coffee, or maybe a sleek, spotless kart lineup? 👀 𝗣𝗿𝗼 𝘁𝗶𝗽: A great customer experience starts the moment they walk through your doors—and it’s the key to turning first-time racers into lifelong fans! From the parking lot to the podium, every detail matters. Whether it’s a smile from your front desk, a quick and easy check-in process, or an unexpected personal touch, the little things make a huge impact. What’s your secret to making customers feel like VIPs from the moment they arrive? Share your top tips in the comments and let’s help each other create unforgettable experiences! 💡👇 #CustomerExperience #FirstImpressions #VIPService #TrackSuccess #KartingLife #FastlineGroup

Today's CX Clarity Quote: Halloween isn’t just about costumes and sweets; it’s a season to create memorable customer experiences. By tapping into Halloween’s themes of surprise, storytelling, and community, businesses can boost loyalty and engagement. Today offers an element of mystery and a chance to delight customers with unexpected moments, from tasty treats, competitions, colourful receptions, imaginative flower displays to special offers, fostering positive connections. Halloween teaches us a valuable lesson: customer experience is more than a service; it’s an emotional journey that can inspire loyalty and drive engagement. So, by embracing the Halloween spirit of creativity, surprise, and community, businesses can craft memorable experiences that resonate with customers long after the day’s celebration is over. Happy Haunting 👻☠🧛♀️🎃 CBRE UK CBRE Property Management #celebration #customerexperience #customers #engagement #joy #magic #seasons #Halloween

Can we improve the customer experience with a simple coat hook? Definitely! This week, I took some time off with my family. We went to a holiday park in The Netherlands, known for its gigantic swimming pool 🇳🇱 The park mainly targets families, and thus some of the changing rooms were made especially for them. They’re a bit larger and more comfortable, which is warmly welcomed when you’re a family of four with younger kids. But, the changing room had only two coat hooks. Two. For four people. Or more of you’re a larger family. The two coat hooks were attached to the wall, about 1,80m above the ground. You can already imagine the struggle 😅 Want to improve the customer experience? Add two or three coat hooks. Put them about one meter high, so kids can put their own clothes on it. Kids happy, parents happy. When managing the CX, the devil is in the details. So yes, we can improve the CX with coat hooks. And you know what’s the best of it all? It doesn’t cost a lot. #CustomerExperience #CX #CustomerService Kalepa

Dream vacation on points? REWORDS makes it possible! We help brands design loyalty programs with epic experiential rewards like unforgettable trips or luxurious staycations. Turn points into memories - see how REWORDS crafts loyalty programs that truly engage customers! #RewOrdsInnovation #ChannelLoyalty #ExperientialLoyalty

Two heads are better than one! 'The Mission' – what does our shopping trip look like? What does the experience feel like? What do we focus on to do the right thing? Getting it right for customers, all our customers. Great spending time with Bekki Dare today looking at exactly this.   Customer experience means many things, the shopping trip, the service, the culture and behaviours of colleagues. It also means looking at the physicality and layouts of stores, which leads nicely onto how inclusive and accessible the journey is. How do we talk about this to champion change in this area? Every little change is a stepping stone towards getting it right so it becomes ‘an everyday easy experience’. This is leading an accessible and inclusive experience for all our customers. Today Bekki and I did exactly this – sharing ideas, thoughts, objectives and what we can work on collaboratively to help make positive improvements for all. We are both ‘customer experience’ but with different perspectives, we each wear a different pair of customer lens, with the same objective – the customer. Important to take time out to talk, walk and do this – two heads are better than one! Thanks for your time Bekki, some great shares and learnings for us to work together on – start of a journey! #ShoppingTrip #AccessibilityandInclusion #CustomerExperience #Collaboration

Okay. There's still 60 days until Inspire. So, no need to panic...yet. But, like getting your holiday shopping done in November, let's avoid the panic. Get your Inspire tickets today, so you can focus on what you want to learn at the event, who you want to meet, and what kind of fun you want to have. Register today: https://ow.ly/XuMq30sAR3t #AlteryxInspire #Inspire #AnalyticsForAll

By weaving compelling narratives into their marketing and service delivery, transport providers can enhance user experience, build brand loyalty, and make their services more appealing. Read more 👉 https://lttr.ai/AVUKu #CommunityTransport #Disney #Transport #DisneyMagic #Celebration #Florida #Insights

Okay. There's still 60 days until Inspire. So, no need to panic...yet. But, like getting your holiday shopping done in November, let's avoid the panic. Get your Inspire tickets today, so you can focus on what you want to learn at the event, who you want to meet, and what kind of fun you want to have. Register today: https://ow.ly/RGg130sAUKg #AlteryxInspire #Inspire #AnalyticsForAll

It's easy like 1....2....3 #onlineshopping #customisedgifts #personalisedgifts #personalised #appareldecorationbusiness #gogirgit #madetoorder #custommade #corporategiftingsolutions #corporategiftideas #corporategifting

Okay. There's still 60 days until Inspire. So, no need to panic...yet. But, like getting your holiday shopping done in November, let's avoid the panic. Get your Inspire tickets today, so you can focus on what you want to learn at the event, who you want to meet, and what kind of fun you want to have. Register today: https://ow.ly/jA8930sAOZC #AlteryxInspire #Inspire #AnalyticsForAll