Ethos Support’s Post

Discover the top ten benefits of live chat support for your eCommerce success journey! 💬🚀 #eCommerce #LiveChat #CustomerSupport #OnlineRetail #BusinessTips #CX #DigitalTransformation #MUB #PCIS #DigitalMarketing

🚀 Big news! GoTo Connect just added WhatsApp, the world’s #1 messaging channel, to make it even easier for your customers to reach you. #DiscoverGoTo #CX #WhatsApp Check out the full scoop 👇🏻

Our latest blog dives deep into the world of customer service #BPO. Learn how businesses can elevate their customer support game while saving on costs and resources. Check out the full guide here: https://hubs.la/Q02xG-pt0 #Outsource #CX #CustomerSupport

🚨 New integration alert! 🚨 Corso 🤝 Gladly: Prioritizing helping customers, not solving tickets. This integration is arguably our most powerful helpdesk integration yet. Enterprise-level brands can now enjoy an even more personalized and accommodating CX experience, shifting a potentially negative experience into a loyal customer. For brands, this integration mitigates the cost and time associated with resolving CX tickets, and centralizes all the key information in one simple-to-use dashboard! Learn more about this integration at https://lnkd.in/eXajum2X #CX #PostPurchase #Gladly #EcommerceIntegration

I'm working with Nextiva on an important live session, talking about how you can take your customer service - especially online - to the next level, using the successes (and failures) of big brands as a model. Super interesting case studies in this session. Tune in! RSVP at the link in the comments. #webinar #cx #customerservice

Happy Friday everyone! Today Elizabeth Stephen chat about the importance of triggered notifications based on a customer's actions. Imagine making a bill payment or transferring funds, and there’s no confirmation. The uncertainty lingers: Was it successful? Did it go through? This is where real-time notifications play a vital role! And of course the value of email as a channel is heightened during these times. It’s often the first place customers check for updates on these crucial transactions. Have you had occasion to worry simply because a notification didn't come through on time? Let us know in the comments. #CustomerExperience #RealTimeNotifications #EmailCommunication #CustomerTrust #CX #CXM #CCM

8x8 #ContactCenter now includes video escalation capabilities to enable agents in industries like #retail and #housing to quickly evaluate, diagnose, and resolve customer issues. Read more here about how these innovations improve #customerexperiences across different industries and use cases: https://bit.ly/47n9YTo #CX

8x8 #ContactCenter now includes video escalation capabilities to enable agents in industries like #retail and #housing to quickly evaluate, diagnose, and resolve customer issues. Read more here about how these innovations improve #customerexperiences across different industries and use cases: https://bit.ly/47n9YTo #CX

8x8 #ContactCenter now includes video escalation capabilities to enable agents in industries like #retail and #housing to quickly evaluate, diagnose, and resolve customer issues. Read more here about how these innovations improve #customerexperiences across different industries and use cases: https://bit.ly/47n9YTo #CX

8x8 #ContactCenter now includes video escalation capabilities to enable agents in industries like #retail and #housing to quickly evaluate, diagnose, and resolve customer issues. Read more here about how these innovations improve #customerexperiences across different industries and use cases: https://bit.ly/47n9YTo #CX