European Loyalty Association (ELA)’s Post

You don't have to break the bank to make your customers happy! Discover a simple solution to increase sales and boost customer retention with Lealtad's easy-to-use, custom-branded digital loyalty rewards platform. Head to Lealtadapp.com today to get started with your risk-free trial. 💡 #CustomerRetention #LoyaltyRewards #customerloyalty #customerrewards #smallbusiness #loyaltyprogram #loyaltyrewards

If you don't have a customer loyalty program in your business, you're leaving sales on the table. It's time to stop clowning around! Quickly and easily launch a digital loyalty program in under 10 minutes with Lealtad! Go claim your risk-free trial today at Lealtadapp.com 📈💡 #CustomerLoyalty #BusinessGrowth #customerloyalty #customerrewards #smallbusiness #loyaltyprogram #loyaltyrewards

Use the data from your Lealtad Customer Loyalty Dashboard to make your offers and communications with your customers EVEN BETTER! 1️⃣ Welcome Emails - Make a warm first impression. 2️⃣ Feedback Surveys - Hear what customers really think. 3️⃣ Reward Milestones - Celebrate their loyalty journey. 4️⃣ Exclusive Deals - Give them reasons to come back. 5️⃣ Social Shoutouts - Show love for your community. You can too.💡 Retaining customers shouldn't break the bank. Lealtad offers the tools you need to keep your customers coming back without the hefty price tag. 🔄💚 Learn more about our pricing and features at lealtadapp.com #CustomerLoyalty #BudgetFriendly #LealtadApp #customerloyalty #customerrewards #smallbusiness #loyaltyprogram #loyaltyrewards

What will be the TRENDS you think, next year, in loyalty programs and customer loyalty? And you can start with “I think we will see more of…” Together with the team we are already looking ahead for THE next year report of the industry of customer loyalty. AKA the Global Customer Loyalty Report that was downloaded by 6000 people only this year. The survey will launch in September as usual, and this is an unofficial preliminary research, that’s why I am asking!! (Download the ‘24 report here: https://lnkd.in/dcg3RZeP ) Kthxbye #loyaltyprograms #loyaltytrends #report — I regularly post about customer retention and loyalty programs. Are you thinking of launching or replatforming your loyalty program? DM me, because we have tech for that.

Pricing research tip #195 of 200. Customer loyalty programs must be reframed as a paid membership. Only then does it really make the members loyal - because they paid a membership fee, they want to make sure they get value and ROI for their money. More here: https://lnkd.in/gk2chg8n? #pricing #pricingresearch #pricingstrategy #marketresearch

Creating an engaging reward programme is only half of the battle - interpreting the valuable data that it provides is a skill all by itself! Luckily for me (and our customers), we have an amazing Account Management team that do just that! #accountmanagement #customerdata #customerinsights #loyaltyrewards

There's still time to shape our Global Customer Loyalty Report 2025 Complete our 5-minute survey today to get an exclusive early copy of the report before it’s released in January! Find the survey here: https://lnkd.in/ePHyNvp4 #customerloyalty #loyaltyreport2025 #survey

What more can Australian service centres do to capture customer loyalty? Our recent research in collaboration with Salesforce shows that the top three needs of customers are: convenience, getting the right outcome, and timely resolution. How do you fare? With so many forces straining customer loyalty and retention, explore why having a relentless focus on achieving customer outcomes, at every single interaction, is so critical. Uplifting personalisation, self-service and seamless integration are all critical to customer loyalty. Find out more and download the 2025 PwC Service Centre Trends Report: https://lnkd.in/gWuVvmj5 #CustomerExperience, #CustomerLoyalty, #ServiceExcellence, #CustomerCentric, #ServiceTrends #DigitalTransformation #ContactCentre Laurence Dell Brett Fairbank Elliot Shaw Alex Denison Lukas Jamieson Saro Minassian Andrew Aoukar

Got 5 minutes? Help us nail down the latest in loyalty with the Global Customer Loyalty Report 2025. Complete our survey today, and we’ll hook you up with an early copy of the 2025 report before it goes public in January! Ready to share your insights? Click here: https://lnkd.in/eXRg9P6P #customerloyalty #loyaltyreport2025 #survey

Our exclusive industry report explores the state of digital customer loyalty and how businesses are planning to drive customer retention in 2024 👇 With input from over 90 leading businesses across Europe, including major retailers, financial services and utility providers, this report offers valuable insight on how digital is shaping customer loyalty. Get your free copy here: https://lnkd.in/egSPC-9q #customerloyalty #digitalproducts #customerretention