Evosys Laser North America’s Post

I work as an IT technician More than 15 years of experience

My technical service colleagues are the best. My colleagues and I strive to ensure that our customers' products can be used reliably. That's why we attach great importance to availability, fast response times and good customer service - especially in scenarios of potential issues. Thanks to their comprehensive product knowledge and in-depth technical prowess, they are always prepared to lend a helping hand. The statistics provide clear evidence: A whopping 85% of all service requests receive a resolution within 24 hours; with the remaining 15% being attended to within the next 48 hours. 👍 A round of applause for my colleagues: Our technician agents maintain consistent availability, reachable via telephone or electronic mail. Storopack's service technicians ensure that quick telephone assistance.   They are equipped with comprehensive training: Continual learning and growth is a typical part of the job for our Storopack service technicians. 🔧 Their efforts result in excellence: Resourceful utilization of Storopack's to provide the high-quality service, they only use Storopack original spare and expendable parts. ⚙️

Coming up on a mere four months in. I made that transition from Lead Diagnostic Technician to Mobile A.D.A.S. Calibration Technician, and have already been promoted within the 2nd month in the field to Area Operations Manager. This type of thing is almost unheard of these days. We spend a lot of time at work, with our colleagues, and business partners. We should enjoy the work we do. It's easier to enjoy the work you do when you can see the results. Every day I see the relationships with customers grow, they refer other customers, and this market is growing with every opportunity the clients give us. I can finally say, that after years of work and growth to get where I am in the automotive industry, I am working with some of the most dedicated people and I am surrounded by teamwork. At first, it's scary being given the objective to build a market, establishing a customer base, and learn a complex and intricate system that greatly impacts people's safety. I wake up and look forward to the challenge of resolving issues, troubleshooting systems, and at the end of the day seeing what I have grown from my very first customer, and first service call almost 4 months in. It's been a lot of late nights, hours and hours of researching things on my own time to be better than the competition, but it's all paying off. I am truly grateful for the trust in leadership, and the business relationships I am building. No day is ever the same, and this position allows me to be 100% authentically myself. What a gift it is to be in a position where you can be your best version of yourself. If your company doesn't have this culture, you are cheating yourself out of what you deserve. Grow, learn, build, & trust in yourself! 🤠

🧰🛠️ Continued improvements with any product is so important. You all have shared your feedback, and we have listened closely. Technician profiles are coming soon! #yellowiron #ondemandservice #defeatdowntime #constructionequipment #improving

Key Takeaways from My Experience as a Field Service Engineer (Besides Repairing): 1. Preparing for Life on the Road: When embarking on a road trip to another province (if not flying), it's vital to: - Conduct a thorough vehicle check, including tire pressure, spare wheel, oil levels, and water levels. - Plan the route in advance, identifying suitable roads and fueling stations. - Arrange for convenient and safe meal options, considering bulk purchases to minimize unnecessary and unsafe stops. - Book accommodations in advance to ensure a smooth and stress-free experience. 2. Professional Appearance and Demeanor: Upon arriving on-site, it's crucial to present oneself professionally and maintain a positive attitude. First impressions significantly impact the client's perception of the company. As a representative of the organization, it's essential to embody its values and image. Before commencing repairs, engage in a thorough discussion with the end-user or technician to gain a comprehensive understanding of the equipment's issues. This approach saves time and ensures a more effective solution. After completing the repair, calibration, or software update, ensure the equipment is cleaned and tidy. This attention to detail significantly enhances the laboratory technicians' satisfaction and overall experience. 😁

🌟 Shoutout to All Service Technicians! 🌟 As service technicians, we know the unique challenges and rewards of our profession. Every day, we tackle complex problems, provide top-notch customer service, and keep the wheels of industry turning. It’s demanding work, but it’s incredibly rewarding knowing we make a real difference. I want to take a moment to recognize and celebrate the amazing work of my fellow technicians. Your dedication, expertise, and resilience are truly inspiring. We don’t just fix equipment—we build trust, create solutions, and drive success for our clients and companies. Each service call is an opportunity to showcase our skills and commitment. Let’s continue to embrace these opportunities with enthusiasm and pride. Stay motivated, stay curious, and keep pushing the boundaries of what’s possible. Together, we are not just meeting expectations—we are exceeding them. Let’s support each other, learn from each other, and continue to elevate our profession. Here’s to many more successful service calls and satisfied customers! 👏 #ServiceTechnician #Motivation #Inspiration #TeamWork #CustomerService #ProfessionalGrowth #ExcellenceInService

Here's my half-century of chemical plant experience impinging on current events: "What I can’t figure out is why so many of those Operators and Technicians with whom I worked for decades, who have such discerning critical thinking skills when it comes to plant instrumentation and operational measurements, why do so many of them seem utterly lacking in critical thinking skills when it comes to current events?"

As a field service technician it's important every time during troubleshooting to start with the basics it took me time to discover the problem on the cat C12 engine experiencing under power when under load / missing firing No error , checked Air induction system , fuel filters replaced, injector cut out done, checked and tested engine wiring harness Not until I tested the fuel system pressure and observed pressure fluctuating during load which was caused by a broken safety valve spring on the fuel feed pump hence. It's always important to start with the basics

Happy Technician Appreciation Week! Technicians are a pivotal part of our team and we appreciate them greatly. Tanner W., Service Technician in Fargo, ND, has been with RDO for 7 years. Learn more about Tanner's story below. 🛠 How long have you been a technician? - I have been a tech for 7 years. What is your favorite part of your job? - My favorite part about my job is being able to work with my hands and having a large variety of jobs to do. What challenges you most in your career? - Complex diagnostics, but it's also the most rewarding. What inspired you to become a technician? - I have always been interested in working on vehicles, taking stuff apart and figuring out how things work or why it's broken. What advice would you give someone considering a career as a technician? - Get a good education, ask a lot of questions and put in the effort. Interested in a technician role at RDO Truck Centers? View our open positions today: https://lnkd.in/eQyCPqkx #NationalTechnicianAppreciationWeek #ServiceTechnician #DieselTechnician

Another day in the life of an electrical technician,today I conducted a battery impedance test which is crucial for assessing the health of the battery bank as it provides insight into the internal resistance of the batteries. This resistance can indicate the battery's state of charge, overall condition, and potential for future performance issues. High impedance readings may suggest problems such as sulfation or aging, which can affect the battery's efficiency and longevity, so regular testing helps ensure that the battery bank operates reliably and can prevent unexpected failures or performance degradation.