Fabio Maglieri’s Post

Is your customer experience truly omnichannel? 📞💻📱 At Daktela, we bring all your communication channels—voice, email, social media, and more—under one unified platform. Let your customers decide how they want to reach you, while you maintain a seamless, organized approach. Curious about how it works? Request a demo today! #Omnichannel #CustomerExperience #Daktela #ecommerce

Consumer journeys today are non-linear, prompting retailers to craft engaging #omnichannel experiences. It isn't about being everywhere, but about connecting every touchpoint seamlessly. Peak at key parameters of a winning omnichannel #ecommerce strategy for 2025 and beyond.

Many consumers embracing omnichannel journey https://lnkd.in/esvqdT4y

Shoppers want easy access to product information, whether browsing online, strolling through your store, or even on their way there. Here are three key steps to enhance your omnichannel game: - Know your customers inside and out. Understand their preferences, values, and shopping habits. Use data to personalize the experience and build lasting trust. - Create a directive in-store experience. Guide customers to the information they need, whether it's through QR codes, interactive displays, or knowledgeable staff. - Align your internal teams. Break down silos and ensure everyone is working together to create a seamless experience across all channels. #Retail #Omnichannel #CustomerExperience https://lnkd.in/ePUpWkup

Many consumers embracing omnichannel journey https://lnkd.in/enEHq-ye

Shoppers want easy access to product information, whether browsing online, strolling through your store, or even on their way there. Here are three key steps to enhance your omnichannel game: - Know your customers inside and out. Understand their preferences, values, and shopping habits. Use data to personalize the experience and build lasting trust. - Create a directive in-store experience. Guide customers to the information they need, whether it's through QR codes, interactive displays, or knowledgeable staff. - Align your internal teams. Break down silos and ensure everyone is working together to create a seamless experience across all channels. #Retail #Omnichannel #CustomerExperience https://lnkd.in/dfAD4BxG

71% of shoppers expect to receive a degree of personalization from their shopping experiences. 💙 Is your product content set up for success? Learn how NIQ Brandbank's range of solutions are tailored to helping you achieve omnichannel success today 🌐👇 https://ow.ly/FJmx30sHxli

It's time to loose the concept of omnichannel.Let's call it any-channel. The customer doesn't think about what channel they are using. They just want to connect when they want to and do so in the easiest and most convenient way possible. ~ Shep Hyken #omnichannelexperience #customerengagement #customerconnection

At DSG, omnichannel isn't just a buzzword – it's how we ensure seamless, integrated customer experiences across all touchpoints. Whether you're reaching out via phone, email, social media, or live chat, our goal is consistent, excellent service every time. Let's make every interaction count, no matter where it happens! Learn more about how we can help you: 🌐https://www.dsg.co.za/ #CustomerExperience #DSGSolutions ❤️ #DoingSomethingGreat #Omnichannel

Dear Connections..., Craft a Cohesive Customer Journey: Your 7-Step Omnichannel Plan Customers expect a seamless experience across channels. Learn how to map their journey, personalize touchpoints, and choose the right platforms to win their loyalty in just 7 steps! #omnichannelmarketing #marketingstrategy #customerexperience