Fariz Mambu (CCP, MA, BM)’s Post

Hotel F&B! Room Service! Yes I'm ranting, because it has always been an afterthought. Room Service is not an Amenity; it is a promise to deliver a representation of the hotel's F&B that guests can experience in their respective rooms. Knowing this, design a smaller menu based on the hotel's existing menu. Accordingly, calculate delivery times from the kitchen to the room; the food has to be fresh and well prepared when the guest receives them. Variables: 1. travel time could possibly degrade the item: steamed over due to coverings. For example don't offer Crispy Fish 'n Chips, as when it arrives the freshness and crisp has gone due to coverings. 2. design service ware to suit the menu and proper delivery. DO NOT use regular plates and cover them with cling wrap! 3. What menu items are suitable? a. Soups and stews travel well and hearty b. the old sandwiches and burger favorites are great c. pastas and pizza d. Many Asian favorites are meant to be taken away and delivered. e. Fajitas, for example, are meant to sizzle from the kitchen to your table e. do not offer frozen items on the Room Service menu: delivery challenges; imagine ice cream delivered to the guest that is a melted watery mess. Or, frozen cocktail arriving unfrozen. If you do....be prepared to offer this a la minute in front of the guest. Think of typical online food delivery menu items. Your signature specialty items are meant to be experienced within your F&B unit, with proper service, delivery and presentation, not in the room. Crépe Suzette Flambée without the flambée, or melted Baked Alaska. This is 2024! We, as F&B professionals and passionates, need to think differently! #hotelfb #fbforhoteliers #roomservicechallenge

Hotel F&B of the 1990s: All day dining. Bar and Lounge. Restaurants of the 1990s: Casual Dining. Semi - Fine Dining. Fine Dining. Hotel F&B of the 2000s: All day dining. Bar and Lounge. Restaurants of the 2000s: Fast Casual. Fine Dining. Degustations. Hotel F&B of the 2010s: All day dining with a twist. Bar and Lounge with mixology. Restaurants of the 2010s: Fast Casual. Tasting Menu. Story and Experience Driven Menu. Hotel F&B of the 2020s, thus far: Experience driven. Speakeasy - Style Bar Restaurants of the 2020s, thus far: Fast Casual. Sustainability, Story and Experience. It took a good bit of 30years to evolve for Hotel F&Bs, whereas standalone restaurant units follow the "trends of the street" and evolve quickly. Hotel F&B is a restaurant, is it not? Why the differing in philosophies of operations, recruiting and doing business?

We help owners and stakeholders establish F&B units for new and existing hotels that are sustainable (business and environmentally), adaptable and profitable for the long term. How? 1. NOT all day dining. 2. Community centric. 3. Story mindset. 4. Experience driven. 5. Sustainable menu. 6. Appropriate recruitment. 7. Proper costing.

🍽️✨ Elevate Your Incentive Program with Memorable Dining Experiences ✨🍽️ Craft an incentive program that truly stands out by incorporating unforgettable dining experiences. Here are some key criteria to consider: 1️⃣ From Great to Extraordinary: Select restaurants that offer consistently excellent food and service, with the occasional wow factor to surprise and delight your participants. 2️⃣ Iconic City Eateries: Explore the heart of the city by choosing iconic restaurants that reflect its culture and heritage. These dining spots add a touch of prestige and local flavor to your program. 3️⃣ Diverse Cuisines and Vibes: Cater to every palate by incorporating a variety of cuisines and dining atmospheres. Whether it's fine dining elegance or laid-back local favorites, there's something for everyone. 4️⃣ Neighborhood Exploration: Venture beyond the usual tourist spots and discover hidden gems in different neighborhoods. This adds a sense of adventure and authenticity to the culinary journey. 5️⃣ Unique Features: Consider restaurants with private dining rooms, skyline views, or live entertainment to elevate the experience. These special touches create lasting memories and foster connections among participants. 🌟 With carefully curated dining experiences, you can transform your incentive program into an unforgettable journey of taste and discovery. Bon appétit! 🌟 #IncentivePrograms #DiningExperiences #EventPlanning #CulinaryJourney #LinkedInPost

This years marks the year with the most birthdays celebrated through CERVINO's Private Dining At Home. It's been incredible to witness the growing trend of people choosing private dining to elevate their celebrations. More and more clients are opting for the personalized touch that comes with a bespoke dining experience in the comfort of their own homes. A few advantages versus celebrating in a restaurant: - Each event can be tailored to reflect the unique tastes and preferences of the celebrant, making it truly unforgettable. - The intimate setting allows for a deeper connection among guests, transforming ordinary gatherings into extraordinary memories. - People appreciate the convenience of not having to leave their homes while still enjoying gourmet meals prepared by a professional chef. - In today's fast-paced world, there's a growing desire for meaningful and personalized experiences. Private dining at home offers a sense of exclusivity and luxury that traditional restaurant settings often can't match. Clients often have shared how these celebrations have become the highlight of their year, bringing loved ones closer together in a warm and inviting atmosphere. It's been a true joy to see how my services have become a part of so many cherished moments. As more people discover the benefits of private dining, I look forward to creating even more unforgettable experiences for my clients. Ready to discover your own private dining experience? I eat pasta, not people. And introductory calls are now open => https://lnkd.in/eQSHumC4 #CERVINO #ArtOfKitchen

Private dining offers a unique and personalised experience that is becoming increasingly popular for both personal celebrations and corporate events. One of the primary benefits of private dining is the exclusivity it provides. Guests can enjoy a dedicated space away from the bustle of a regular restaurant setting, which allows for a more intimate and focused gathering. This privacy is especially valued during business meetings or family occasions where the hosts might prefer a controlled environment to facilitate personal connections or confidential discussions. Another advantage of private dining is the ability to customise the menu and dining experience. Chefs can tailor the dishes to the specific tastes and dietary requirements of the group, ensuring that every guest has a memorable culinary experience. This level of personalisation can extend to the decor, music, and overall ambiance, allowing the host to create a fully customised event that reflects their personal style or the corporate brand. If you would like to book private dining for an upcoming event, let Team PAC find the perfect venue for you - hello@pacevents.co.uk #privatedining #corporateevent #privateevent #smallevent #gathering #eventagency #eventmanager #eventplanner #ukevents #privatemeal #personalevent

Fine dining and luxury restaurants are not just about the ambience or the atmosphere alone, it is about the service, experience, and the memory you create in your guest mind. Let the expert show you how to do it. #finedining #restaurant #hospitality #expert #training.

It's no secret that customer attraction is one thing in hospitality, but loyalty and retention is its own beast. Brian Martucci makes a great point here: "Successful concepts center narratives, offer signature experiences and are well-attuned to changing customer tastes." This is a really interesting article that dives into some of the many ways restaurants can do this, from the very ingredients to the physical location to interactive elements and much, much more. Definitely worth a read to check out some innovative dining ideas! #Dining #Hospitality #Restaurants https://lnkd.in/eMRMEE3n

It’s here…. 🎉 Stay in the know with our monthly digest of new restaurant openings and what to try next! 🍽️ Discover everything new and noteworthy in the luxury world with our complimentary newsletter. Interested in finding out more? Get in touch! 📧 #NewRestaurantOpenings #LuxuryDining #Newsletter #StayInTheKnow #Quintessentially #Membership

Enhance Dining Experience - - With the ever evolving world of Hospitality, the organisations are trying hard to explore new dimensions to render high quality of services and ever lasting memorable dining experience. - Menu Innovation plays a crucial role in rendering a remarkable dining experience. One can get their Patrons a long time advocate based on the foods and services being served to them. Menu should be changed or modified based on the popularity. Plating further plays a pivotal role, people eat first with eyes hence the plating needs to be attractive and tempting. - The ambience of the venue including the sorts of music being played, the comfortability of the furniture, aroma inside the venue further helps in creating a vibe. - Introduction of interactive dining where the service personnel will be liable to tell stories behind the dishes while demonstrating the cooking process on the table.