As Team Fathom wraps up for the year, we want to extend our warmest wishes and thank you for your continued support throughout 2024! 🌟 Our customer support team will be available during the following holiday hours: December 23rd - 24th: Reduced support available December 25th & 26th: Public Holidays (no support) December 27th - 28th: Reduced support available December 30th - 31st: Normal support hours January 1st: Public Holiday (no support) January 2nd - 3rd: Normal support hours If you need assistance, feel free to reach out, and we’ll respond as soon as we can. Check out our full holiday support hours here https://ow.ly/Imeg50Uu4xH. From all of us at Fathom, happy holidays! 🎅✨
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When #FreddyAI meets holiday support: ❌ OUT: - Customers wait hours for essential product information - Support teams starting days with backlogs of overnight queries - Lost sales from after-hours uncertainty Inconsistent product information across channels ✅ IN: - Instant, accurate product details available 24/7 - Support queues focused on complex inquiries - Increased off-hours conversion opportunities - Consistent product information from verified sources Download our new holiday support guide from the comments below 👇 🙌
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Some great tips from T Brown Group News 💥
🎇 🎆 Remember, remember the 5th of November... Never touch fireworks ❌ Stand back from the bonfire 🔥 Never go near a firework once it has been lit 🎆 Only one sparkler at a time 🎇 Wear gloves when holding a sparkler 🧤 Keep your furry friends indoors 🐶 🐱 Whilst majority of you will be enjoying the sight of bright lights and loud bangs, our dedicated Customer Care team are on hand 24/7 for all of our residents needs! 🎇 🎆 T Brown Group
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It's a short week, go fast. Crossclimb #209 | 0:23 and flawless Fill order: 1️⃣ 2️⃣ 3️⃣ 4️⃣ 5️⃣ 🔼 🔽 🪜 lnkd.in/crossclimb.
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Another glowing piece of feedback from a valued customer, we strive to ensure that the customer has complete confidence in the high standards of service that we provide on a daily basis. The below testimonial shows that the customer has confidence in the remote monitoring we provide. One of the things that customers should never have to worry about is remembering to order spare toners or remembering to provide annual meter readings, the remote monitoring takes away the need for customers to worry that they dont have enough toner, in essence we know before the customer realises they are low on toner. We provide a wide range of office equipment to meet all your needs, from desktop prints to wide format plan printers, from telecoms to security. Get in touch with us now @ aurora.co.uk to see how we can help your business thrive and save money on your daily printing requirments. We would very much like to speak to people/companys in Scotland who are looking to review there current printer contracts, customers who are unhappy with the levels of service they are currently getting from there current provider, at Aurora we strive to provide a 4 hour response time, I know of companys who are not getting these levels of service cover, we would very much like to speak with those companys who want to change there current service provider, companys who want to get back to quick service response, get in touch now to see how we can help. Aurora Aurora Enterprise Services Stewart Hunter Grant Cotts Daniel Evans Blue Sky Digital
We always love to see what our valued customers have to say about us, our people and our services! ✨ With only a 4 hour average response time and a 92% first time fix rate, it's easy to see why our customers are so happy. To see some of our latest testimonials, head over to our website: https://lnkd.in/earx5E8D
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It’s not just CLM, in all honesty all legal tech is an enabler for the enterprise because at the end of the day “legal is in the business of enabling the business”. Stakeholder advocacy is therefore of paramount importance for adoption and ultimately driving value across the enterprise. Catch this drift and then some more from a conversation with Kami Paulsen on The CLM Rx Podcast here - https://lnkd.in/gp5qaXGR 💫
Deloitte 🟢 Contracting Technology Leader | Author | Host of The CLM Rx Podcast & YouTube Channel | Fellow, World Commerce & Contracting
Say it louder for the people in the back, Vaishali Gopal 📣 📣 📣 CLM is an Enterprise software and we need to consider the needs of our Legal teams, Sales teams, and IT. 👏 💢 ❤️
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What an amazing Customer Success Day which we were able to experience! Our customers were at the center of everything and exchanged views on interesting HR topics. As expected, AI is seen as a great enabler to gain efficiencies but driving innovation at the same time. I can't wait to see the progress our customers achieve during the next event! Watch this space…. #CustomerSuccessDay #Innovation #AI #SAPSuccessFactors
Don't listen to me. Listen to our customers. It's what we do. And here is what they had to say at our recent Customer Success Day in Zurich. And if you missed it, don't worry. There are more to come.. Dr. Florian Dreifus [he, him]Tom Lüke Sven DormannJosh Gosliner Kay-Christian SchersichSascha FallerClaudia Bernhauser Nicolas Glorieux Anna VidalCorinna H.Matthias ImhofJochen Hübner
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☀️ Today is the first day of summer, which marks busy season for many industries. Can your brand benefit from extra resources to handle an influx of inbound requests? Outsourced customer service gives you the flexibility and scalability to meet your audience’s ever-changing needs. Learn more and let us know how Radius can help manage your customer support needs: https://vist.ly/38yp2
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Always excited to create simple but captivating content.
Happy Customer Service Week from PSAV!❤️ This week we celebrate the heartbeat of our company — YOU!
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