More than simply monitoring enterprise applications, agencies need to have an organized and automated way to alert the people who can fix it the fastest. “What agencies need to do is figure out how to give minutes back to the mission,” said Eric Forseter, vice president for the public sector at PagerDuty Public Sector. The main question: “How do I ensure the resiliency of the approach that I’m taking, and how do I transform my environment so that I am more modern, more agile, and improving the digital customer experience?” Watch the full discussion here - https://bit.ly/4iKLVDp Sponsored by PagerDuty Public Sector
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I was honored to participate in Federal News Network recent broadcast. Some key takeaways we discussed include on to bring more minutes back to the mission in the Public Sector from an IT perspective, why resiliency matters to the citizen when Public Sector customers ensure their IT operations, and how responsible AI is a game changer for both the citizen and the government. Take a listen to the full discussion below. #pagerduty
More than simply monitoring enterprise applications, agencies need to have an organized and automated way to alert the people who can fix it the fastest. “What agencies need to do is figure out how to give minutes back to the mission,” said Eric Forseter, vice president for the public sector at PagerDuty Public Sector. The main question: “How do I ensure the resiliency of the approach that I’m taking, and how do I transform my environment so that I am more modern, more agile, and improving the digital customer experience?” Watch the full discussion here - https://bit.ly/4iKLVDp Sponsored by PagerDuty Public Sector
Try a more organized approach to keeping systems and missions running | Watch now
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Hear from our Vice President of Public Sector, Eric Forseter, about how PagerDuty can help public sector organizations streamline incident management, accelerate innovation and achieve digital transformation goals ⬇️
More than simply monitoring enterprise applications, agencies need to have an organized and automated way to alert the people who can fix it the fastest. “What agencies need to do is figure out how to give minutes back to the mission,” said Eric Forseter, vice president for the public sector at PagerDuty Public Sector. The main question: “How do I ensure the resiliency of the approach that I’m taking, and how do I transform my environment so that I am more modern, more agile, and improving the digital customer experience?” Watch the full discussion here - https://bit.ly/4iKLVDp Sponsored by PagerDuty Public Sector
Try a more organized approach to keeping systems and missions running | Watch now
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Did you miss our 𝐰𝐞𝐛𝐢𝐧𝐚𝐫 𝐚𝐛𝐨𝐮𝐭 𝐞𝐦𝐩𝐨𝐰𝐞𝐫𝐢𝐧𝐠 𝐩𝐞𝐨𝐩𝐥𝐞 & 𝐭𝐞𝐚𝐦𝐬 with digital tools to do their best work? Then we have good news for you! As you can 𝐝𝐨𝐰𝐧𝐥𝐨𝐚𝐝 𝐭𝐡𝐞 𝐫𝐞𝐜𝐨𝐫𝐝𝐢𝐧𝐠 from our website. You will discover 3 inspiring talks on how to create the right conditions, ensure compliant outcomes, and bring people along on the journey. A must-watch, if you want to use the enormous potential to empower people in their workflows, improve customer experience, and enhance operational excellence. #XPLUS #webinar #digitaltools
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Are you ready to transform your business operations and unlock unparalleled insights? Dive into our latest insight on the critical importance of observability for your business! In today's dynamic digital landscape, observability isn't just a buzzword—it's the cornerstone of success. It's the superpower that empowers businesses to proactively monitor, analyze, and optimize every aspect of their operations in real-time. From application performance to customer experience, observability provides a holistic view that fuels data-driven decision-making and innovation. Let's delve deep into why observability is no longer a luxury but a necessity for modern enterprises. Discover how it enhances agility, accelerates problem resolution, and drives continuous improvement. Don't miss out on this transformative insight—read our blog now! Read it here: https://lnkd.in/dPzkn4xe #Observability #BusinessTransformation #DataDrivenInsights #VE3 #ve3global
Why is observability needed for your business? - VE3
https://www.ve3.global
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Digital Transformation top tip: If in your company your business systems still report under the business side of the organization (as opposed to IT), then it's time to start standardizing your processes to the tools, instead of trying to customize the tools to fit your current process. Spare yourself the years worth of tech debt, user adoption issues, frustrations, etc.... without giving a serious second thought to how "unique" your customer journey (marketing/sales/success) process really needs to be. #digitaltransformation #revops #revenueoperations
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In financial product development, collaboration is essential to turning great ideas into exceptional products. By involving technical and architecture teams early on, financial institutions can make sure that their product visions are feasible, align with technology capabilities, and meet customers’ needs. Read our article 'Customer value in domain-driven digital transformation' with insights from Dan Goldberg, Luke Schwartz, CFA, Diandra Liso and Katy Kossler to learn more. https://lnkd.in/gmhgRixV
Customer value in domain-driven digital transformation
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Struggling to unlock the potential of digital transformation? #DigitalTransformation is a strategic move to improve customer experiences, develop new products, and streamline internal operations. Follow this step-by-step guide from #OutSystems for building a digital transformation strategy with #lowcode. http://outs.so/F3F72D #speedtoinnovation #dbresults #OutSystemsPartner
Build a Digital Transformation Strategy Using Low-Code
outsystems.com
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🚀 Transform Your Service Management with Wolken’s ITSM! 🚀 Is your organization looking to boost efficiency and enhance satisfaction for end users, agents, and back-end teams? Discover how Wolken’s Enterprise IT Service Management (ITSM) can make it happen! 🔹 Faster Ticket Resolution: Automated workflows reduce response times, improving customer satisfaction. 🔹 Empowered Agents: A centralized, intuitive platform simplifies workflows and prioritizes critical issues, letting agents focus on high-value tasks. 🔹 Proactive Back-End Teams: Integrated network monitoring and asset discovery tools provide full visibility, enabling seamless operations and proactive issue resolution. Elevate your service experience with Wolken’s ITSM—designed for optimized performance and satisfaction at every level! 👉 Learn more about how Wolken ITSM can make a difference. https://2ly.link/20wcd Rohan Joshi Sudhir Prabhu Shashi Kiran Deepak Shenoy Seema S Preetham Hr Sivagandhi Srinivasan Harish K. Raghavendra Methre Akriti Kapoor Vinayak (Vinu) Iyer Arunkumar Patil Arun Kumar Swain Minakshi Banik Koushik C Vipul Patel Ayasee Nayak Shruti Sonar Aravinda VP Harshith Ramaiah #ITSM #CustomerService #WorkflowAutomation #ServiceManagement #CustomerSatisfaction #Efficiency #WolkenAI #wolken #copilot
AI, Enterprise Service & Customer Support Videos | Wolken Software
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Great example of how to do digital transformation right! This article captures two common mistakes that can keep your digital transformation from succeeding — and how to avoid them. 1) Having the right personnel in place. Having multidisciplinary teams better represents what your customers need and want from your transformation. 2) Having a focused purpose. Bring customer-driven or keeping another important purpose in mind makes sure that any new technology benefits your business instead of burdening it. #DigitalTransformation #business #CustomerDriven
Customer value in domain-driven digital transformation
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When embarking on a digital transformation journey, it's essential to have an open platform that enables developers to create the connections their business users want to boost productivity, improve the customer experience, and drive growth. Learn more about Frost & Sullivan's key investment drivers for enterprise applications - https://hubs.ly/Q02sGqSr0 #DigitalTransformation #FrostandSullivan #EnterpriseApplications #CloudSecurity
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