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Roberto Ferraro Roberto Ferraro is an Influencer

Grow and learn with me: personal development, leadership, innovation. I am a project leader, coach, and visual creator, and I share all I learn through my posts and newsletter.

The "Ten Commandments" of feedback 📜 by Joe Hirsch ✅ Look forward: pointing others toward a future they can change instead of a past they can't. ✅ Hold the mirror: instead of telling others what to see, show them where to look. Provoke an insight.   ✅ Listen and learn: turn feedback into a conversation by adopting a learning mindset. Stay curious. Be humble.    ✅ Widen your circle: even if, after getting negative feedback, the last thing we want is more criticism, we need to seek more input from critics and "challenge networks." ✅ Ask for it: too often, feedback arrives too late. Ask often. Giving people multiple opportunities to deliver feedback increases the likelihood of sharing something valuable. ⛔ No sandwiches: avoid the "praise sandwich"; it dilutes the message and diminishes trust. ⛔ No uniformity: people are unique. Their feedback should be, too. An extra step is to ask others how they wish to receive feedback. ⛔ No obsessing: don't waste time obsessing over details. Thank the person for giving you the feedback, and eventually, make a plan of action. ⛔ No time-lapse: we forget things almost as soon as we learn them, and the "forgetting curve" wipes out nearly 90% of information that's not retrieved. ⛔ No pile-ons: too many choices limit our ability to process and perform. Set a few targets at a time. It's easier to track and execute, raising the odds that real improvements will happen.   🔬 In my case, the one that comes more naturally is the "ask for it", while I struggle with "holding the mirror". And you? Illustration by me 😊   Extract from an article from Joe Hirsch. Link to the complete source in the first comment 👇   #personaldevelopment #feedback #leadership

  • The image depicts two stone tablets resembling those of the biblical Ten Commandments, labeled "Ten Commandments of Feedback." The left tablet has a green check mark and contains the first five "commandments" written in black text: "I. Hold the Mirror," "II. Look Forward," "III. Listen and Learn," "IV. Ask for It," and "V. Widen the Circle." The right tablet has a red cross mark and displays the remaining five: "VI. No Time Lapse," "VII. No Sandwiches," "VIII. No Pile-Ons," "IX. No Uniformity," and "X. No Obsessing." The background is plain gray, and the bottom right corner credits "robertoferraro.art.”
Roberto Ferraro

Grow and learn with me: personal development, leadership, innovation. I am a project leader, coach, and visual creator, and I share all I learn through my posts and newsletter.

4mo

📌 Source: Joe Hirsch, Ten commandments of feedback https://joehirsch.me/2022/07/11/ten-commandments-feedback/

Thank you Roberto. Interesting content and great illustration. I'll read the complete article. 🙏 Feedback/feedforward brings incredible results in coaching.  A method that Marshall Goldsmith taught me.  Every month over a period of 6 to 12 months, my client will ask for and receive an average of 12 feedforwards. With the coach, the leader will review the different feedback, choose the one on which to focus (the “No Pile-ons” point) and build his plan.  The 10 Commandments are a good way of reminding ourselves of good practice. 🙏

Kate Sotsenko ⏱️

I free up 30% of your time from bad busy work | Productivity & Leadership Coach for mid-senior leaders & teams | Coaching & Workshops | Join my newsletter → TheGoodBusy.com ⏱️🏆

4mo

Roberto no matter how hard I try, holding a mirror is still difficult. Even in today's conversation with my therapist, she made me realize that I put down that mirror. It's a work in progress. I also like you ask. But now I'm more mindful who I ask :) Trust is important. And it doesn't mean that those who we trust will sugarcoat. They actually feel there's enough trust to be honest.

Roel Timmermans

Senior Digital Marketing Manager | B2C & B2B | Performance Marketing | E-Commerce | SEO | 15+ Years Driving Triple-Digit Growth and Multi-Million € Lead Generation Across Fintech, FMCG, and Fashion

4mo

Oh yes please no 💩 sandwich

Ricco Nourzad

Helping Organizations Master Change | Expert in Scaled Agile Collaboration, OKRs & Agile Leadership

4mo

Thanks Roberto! I believe it’s crucial to understand as a feedback receiver, what you need currently in terms of type of feedback and also communicate it to the feedback giver: Different types of feedback: ✨ 𝘈𝘱𝘱𝘳𝘦𝘤𝘪𝘢𝘵𝘪𝘰𝘯: Acknowledging and valuing someone’s contributions. 🗣️ 𝘊𝘰𝘢𝘤𝘩𝘪𝘯𝘨: Providing guidance for improvement or growth. 🧭 𝘌𝘷𝘢𝘭𝘶𝘢𝘵𝘪𝘰𝘯: Measuring someone's performance against standards or expectations.

Gökhan Üzmez

Gametech Content Creator | xZynga-Rollic | Product Management | Business Strategy & Development | Game Design |

4mo

Ask for it , listen and learn. Also applies to business development in any area. Great tips

Fayima Godiya Emmanuel

Helping SaaS CEOs increase revenue with customer-centric Projects without following rigid Processes |Project Manager

4mo

These are some great commandment, as a project manager I see listening as a skill. It’s one to just communicate but is another to really listen to the pain point of cilent/ team/ stakeholders and learn exactly what they need. Great feedback to adopt here Amazing Roberto Ferraro

Ani Filipova

The Change Advisor for Leaders 📈 Bank COO (Citi) turned Entrepreneur 👉 Join my community and follow me for posts on career, leadership, future of work and my journey.

4mo

Great insights, Roberto! "Ask for it" resonates with me the most—feedback is a gift we shouldn't wait for.

Lionel Guerraz

Business Development & Sales | Digital Client Acquisition & Client Relationship Management | Thematic Investment Funds | Investment Conversation Starters | Connecting People and Opportunities | Community Activator

4mo

Excellent! Point ii resonates so much with Joe Murphy’s “feed-forward” concept 👏🏻

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