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Arjun Vir Singh Arjun Vir Singh is an Influencer

Enthusiastic about the Future of Financial Services | Learning about AI, Web3, Digital Assets | Advisor | Investor | Podcast Host | Author | LinkedIn Top Voice | Father to two daughters | All views on LI are personal

SuperApp Week at Couchonomics with Arjun as my latest episode with Kaniyet Rayev , Founder of Boxo (which aims to make every app a SuperApp) is published later today. This post from Lucas Iván Gonzalez could not have come at a more appropriate time, hence resharing it. Personally, I too am a big fan of Kaspi.kz and recently had Mikhail Lomtadze on my show too - link in the comments box below. Coincidently enough, Kani is also from Kazakhastan. It’s so amazing to see two companies emerge from Central Asia who are both focussed on the #superapp space. Personally, can’t wait to get to Almaty in person and experience the #futureoffinance which is being built in this nation of 20m people. On the list of trips for 2025. David Ferguson #kaspi #beyondbanking #futureoffinance

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CPO, CCO @ Koin

🔔🤔 Do Super Apps really exist? I’ve often wondered whether Super Apps are a real business thesis, and if users genuinely want just one app for everything. 👉 What we’re seeing globally: · The rise of Super Apps is a response to the increasing demand for integrated, efficient solutions. 🚅 · These all-in-one platforms are simplifying UX by combining services like payments, social networking, e-commerce, and travel in one place. 💳📱🛍️ · Users benefit from having everything with no need of multiple apps. 🧲 💡 Emerging markets are leading the way! · Adoption of Super Apps is much higher in developing markets compared to the U.S. or Europe. 🌍 · In regions with high smartphone penetration and a hunger for digital services, Super Apps are thriving. 📱 👀 Deep Dive in Kaspi.kz: Kazakhstan’s Super App 🇰🇿 I recently came across with Kaspi, a company I knew nothing about. Kaspi started as a bank in 2008 and has since evolved into a Super App that combines banking, payments, and e-commerce. Its two-sided model, with services for consumers and merchants, has driven significant growth in both Kazakhstan and neighboring markets. 📱 Kaspi Ecosystem: · Payments: bill payments, domestic & international transfers, and instant financing using Kaspi wallet and cards. 💳 · Marketplace: full shopping experience. 🛒 · Fintech: consumer loans. 💵 · P2P Payments: money transfers. 💰 · Mobile Commerce: QR enabling seamless in-store payments. 🏪 · My Bank: personal finance tools for budgeting and card management. 🏦 · Bonus Program: loyalty program within the app! 🎁 · and much more… 📊 Key Metrics (2023): · TPV: US$62.5 billion. · Marketplace GMV : US$9.2 billion. · Finance Value: US$17.4 billion. · 71 average transactions/month per active consumer. · 65% DAU ratio, among the highest globally for engagement. · 12.9 million active users on payments, 7.1 million on marketplace, and 6.2 million on fintech. 🔍 My Conclusion? Yes, Super Apps do exist, and they can be a solid business thesis like Kaspi, though executing it is extremely challenging. The future of Super Apps seems bright in the Global South (LatAm, Africa, Asia) 🌎. Examples like Weixin/WeChat, Alipay, Paytm, Kakao Corp, and Vodapay are proving the model works. The big question: Who in LatAm, apart from Mercado Libre, could solidify their place in this space? Time will tell. ⏳ 🎧 Bonus! Check out the comments for a link to an interview with Mikhail Lomtadze (Kaspi’s CEO) on the Fintech Leaders podcast by Miguel Armaza. Highly recommended! 🎙️💡

Arjun Vir Singh

Enthusiastic about the Future of Financial Services | Learning about AI, Web3, Digital Assets | Advisor | Investor | Podcast Host | Author | LinkedIn Top Voice | Father to two daughters | All views on LI are personal

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Arjun Vir Singh

Enthusiastic about the Future of Financial Services | Learning about AI, Web3, Digital Assets | Advisor | Investor | Podcast Host | Author | LinkedIn Top Voice | Father to two daughters | All views on LI are personal

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Hardik Kanthariya

Director Presales at Panamax Inc.

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SuperApps do exists and will turn out biggest platform for small merchants to host their services to save 30 percent gatekeeper fees of play store and app store.   I believe for any app to become Super APP most important points are   Right ecosystem partners – not only count of services but quality of service like ecommerce if you don’t have right checks might kill the brand. Experience it gives to consumer or business, Grab for example gives one of the best experience, while telebir is among the very mediocre experience. Payment options you give to expand from wallet, cards, bank accounts to pay later services.

Dr. Martha Boeckenfeld

Master Future Tech with Human Impact| CEO & Founder, Top 100 Women of the Future | Award winning Fintech and Future Tech Influencer| Educator| Keynote Speaker | Advisor| Responsible AI, VR, Metaverse Web3

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Europe is far behind the thrive of superapps- time to change.

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