Finyard’s Post

Customer Service Representative - Portuguese/Spanish Speaker Responsibilities 1. Customer Experience: Provide prompt and courteous assistance to customers via various channels including phone, email, and live chat. 2. Address customer inquiries, concerns, and requests in a timely and professional manner. Guide customers through the product, troubleshooting and issue resolution. 3.Product Knowledge: Gain a deep understanding of company products, services, and policies. Stay update on features, updates, and changes to provide accurate information to both customers and internal teams. Requirements 1. Fluent in Portuguese/Spanish - Mandatory 2.Strong organizational and communication skills. 3. Results driven and will work through every avenue to achieve your objectives. Process driven and constantly looking at new ways to improve how things are done. 4. Strong English Communication: Proficient in articulate and professional English communication, both written and verbal. 5. Attention to Detail: Meticulous in ensuring precision and accuracy in all tasks. DM for application I am not an hiring person or an associate.

🚀 What's really fun? Knowing that nearly 15% of our Kayako customer base is already using our advanced Customer Support technology! 🌟 Over the coming weeks, we're rolling out this powerful feature to even more customers. Want to fast-track your support operations and experience the future of support? DM me if you want to skip the line! 💬 #CustomerSupport #Innovation #TechTransformation #Kayako #FutureOfSupport

#My1000PercentJourney 🤝 Exploring the World of Customer Public Relations at Hartono Elektronika 🌟 I recently had the opportunity to visit Hartono Elektronika and explore the fascinating world of Customer Public Relations, the frontline of their operations. This experience offered incredible insights into what it truly means to serve customers, not just handling complaints but going beyond to ensure satisfaction, trust, and loyalty. Here are some key lessons I took away: 1️⃣ Building Relationships Matters: Turning a stranger into an advocate requires nurturing, consistency, and genuine care. 2️⃣ Dual Understanding: A great Customer Public Relations professional understands both the customer's perspective and the company's situation to deliver balanced and effective solutions. 3️⃣ Proactive Service: It’s not just about solving problems but also anticipating needs and ensuring a smooth customer journey. 4️⃣ Professionalism is Key: Maintaining empathy, clarity, and professionalism creates trust and leaves a lasting impression. This visit was a powerful reminder that great customer service is an art of connection and a science of problem-solving. Grateful for the learning experience and the opportunity to see how impactful relationships are built in the corporate world. 💡 #CustomerRelations #HartonoElektronika This is #My1000PercentJourney. How about yours?

JOB VACANCY AVAILABLE FOR SPANISH-SPEAKING SALES REPRESENTATIVE RESIDING IN LATIN AMERICA #hiring Analyze market and competitors: 1. Analyze important information such as potential customers, market scale, development trends, and market sensitive points in the target market. 2. Analyze the market situation, product characteristics, market share, and other relevant information of competitors, provide effective strategies and basis for EVE's development in the international market. 3. Regularly output and report market analysis, development trends, competitors, project progress, etc. Developing new markets: 1. Searching global business cooperation opportunities to explore new markets for EVE's products and services overseas. 2. Actively promote the EVE brand and products, establish commercial partnerships through exhibitions, customer visits and other ways. Tracking and participating in project development: 1. Track and participate in important activities such as expanding overseas market projects and conducting business negotiations. 2. Timely report progress to the relevant departments and leaders. Conduct business negotiations and manage customer relationships: 1. Seize opportunities in business negotiations and find the favorable solutions.  2. Establish friendly cooperative relationships with customers by regularly communicate and negotiate, according to customers' requirements to optimize EVE's products and services.

越南销售 VIETNAM SALES • Project/Department Description 1.推进公司小游戏以及产品  2.了解靴男人喜欢各种小游戏 3.扩充自己在越南去的人脉 • Promote the company's ONLINE GAMES and products. • Understand the types of ONLINE GAMES that men who wear boots like. • Expand network in Vietnam.  Key responsibility 1.拓展业界市场人脉  2.即时了解同行近期是否有机会合作  3.拜访代理以及维护好代理关系  4.确保每个季度打款的返点金额和返点人是正确的 5.每周开会更新自己的CRM 1. Expand industry market connections. 2. Stay updated on recent collaboration opportunities with peers. 3. Visit agents and maintain good relationships with them. 4. Ensure that the rebate amount and rebate recipients for each quarter are correct. 5. Update my CRM during weekly meetings. Six months objectives 1.新资源，新市场开拓，开线任务都掌握有力度  2.服从上司安排，拥有独立发展思维  3.新人接触产业，可以给与时间进一步成长  4 需完成KPI 开线 15条 上线10 条 放量 3条 1. Master new resources, new market development, and opening tasks with effectiveness. 2. Follow instructions from superiors while having independent development thinking. 3. Newcomers entering the industry should be given time to grow further. 4. Need to complete KPIs: open 15 lines, launch 10 lines, and scale up 3 lines. • Ideal candidate requirements 1. 了解越南市场  2.精通沟通 中英越为佳  3.. 样貌端正  4.必须会越南语 • Understand the Vietnamese market. • Proficient in communication, ideally in Chinese, English, and Vietnamese. • Presentable appearance. • Must be able to speak Vietnamese. Good-to-have requirements 1.有几年相关经验  2.认识多个同行 1. Have a few years of relevant experience. 2. Know several peers in the industry. 薪资SALARY：RM 7200-10000++ 提成例外计算 Commission Exception Calculation DO YOU INTEREST ?PLEASE WHATSAPP ME 011-19328970

Advantages of Outsourcing Customer Service A. High English Proficiency One of the key benefits of outsourcing customer service is the high level of English proficiency among many service providers. This skill ensures clear and effective communication, allowing customer inquiries to be addressed accurately and promptly. When representatives communicate fluently, it minimizes misunderstandings and leads to quicker resolutions, enhancing the overall customer experience. In a global marketplace, having a team that excels in English can differentiate a business and foster customer trust and loyalty. Here are some key points: 1. Multilingual Competency 2. Business Environment 3. Accent and Pronunciation 4. Customer Interaction Skills High English proficiency in ensures that customer service outsourcing to Singapore can deliver clear, effective communication that meets the expectations of global customers, contributing to a positive brand image and customer experience. Reach us on our email: enquiry@antasis.com Learn more: https://lnkd.in/gCzByUeX #outsourcingcustomerservice #outsourcingcontactcenter #customerserviceoutsourcers #customerserviceoutsourced #callcenteragencies #callcentresingapore #customerserviceoutsourcingcompany #customerserviceoutsourcingpricing #customerserviceoutsourcing #businessprocessoutsourcingcompanies #callcenteroutsourcing #callcenteroutsourcingservices #outsourcingcallcenterjobs #callcenteroutsourcingvendors #callcenteroutsourcingcostcomparison #outsourcing #outsourcingservices #antasis #thebpowithaheart

🌟 Elevate your sales game with Orangutan! 🌟 Our Sales Incentives and Customer Loyalty Programmes are designed to drive customer engagement and boost sales performance. 🚀 Connect with us to discover how we can help your company cultivate customer loyalty and increase revenue! #Orangutan #SalesIncentives #CustomerLoyalty #BoostSales #EngageCustomers

Why the Philippines for Your Customer Support and Sales? When it comes to customer support and sales, the Philippines is an exceptional choice. Filipinos are renowned for their outstanding ability to connect with customers, consistently delivering high levels of satisfaction. Their natural friendliness and empathy create a welcoming environment that makes customers feel valued and understood. Additionally, Filipino talent excels in sales, often going above and beyond to meet customer needs and close deals. With strong communication skills and a genuine approach, they engage customers effectively and build lasting relationships. Choosing the Philippines for your customer support and sales means investing in a team that prioritizes customer happiness and drives impressive results! #CustomerSupport #SalesExcellence #Outsourcing #Philippines #CustomerSatisfaction #SalesSuccess #FilipinoTalent #CustomerExperience #BusinessGrowth #BPOIndustry #CustomerCare #GlobalBusiness

The biggest benefit of working remotely is that you will understand new markets much better. The only way to do B2C business effectively is by learning local behaviors and culture. #tokyo #singapore #hongkong #taipei #shenzhen #remotework