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Customer-Led Growth Leader | AI for CX Advisor | Top 25 Customer Success Influencer | Advancing Inclusion through Success in Black

Is #AI really board-level conversation? ❓ And if so, what’s the conversation about? 🤔 In my role with the Firstboard.io® AI Council, we’re diving deep into this question. Our inaugural blog, “Navigating the AI Revolution,” explores how boards can align AI initiatives with business strategy, assess competitive advantages, and balance innovation with risk management. One key takeaway? Boards play a pivotal role in scaling AI while driving sustainable, long-term value. As stewards of corporate strategy, this is the moment for boards to lead with vision and accountability. If you want to learn more, read the full blog and watch my short video where I highlight some of the key insights. Check out the link in my comment 🔗 FirstBoard's AI Council members: Monica Nayar, Alison Millar, Ilana Golbin Blumenfeld, Shuchi Rana, Monifa Porter, Monica Kumar, Kshama Swamy, Natasha Allen, Kavitha Mariappan, Kim Huffman, Paramita Bhattacharya, Tami Rosen

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