Frezza’s Post

New Year, New Expectation......

🚢 Navigating the Seas of Commerce: A Step-by-Step Shipping Process 📦

This is the right moment to book your tutorial. Check out our trailer https://lnkd.in/dS9p6zJS

It has been a month since I last checked my progress. But, as I looked at my Excel sheet this morning, I realized that I had made significant progress. In the month of March, I was able to keep in touch with clients who had promised to renew their subscription plans even though I had left the company. I resolved some customer complaints, and they were happy with my services. I enjoyed doing this work and found it easy. The best part is that I was able to generate total sales of $548k for the company in March. It did not require much effort, but I am glad that customers trusted me to handle their renewal and subscription needs instead of calling someone else. One of my clients asked for my advice on whether they should look for a physical lesson teacher for their kids since I was no longer working for the company. As their former success advisor, they trusted me to give them the right advice. March was full of fun, and I am grateful that customers could still trust me even though I was no longer working with the company. I have some personal, exciting deals with these customers, and I will share them soon. Here's to March! Cheers 🥂  Happy new month, LinkedIn Family! Welcome to April 💃  #customersuccess #customertrust #customersatisfaction

We think the process is as cool as the final product, so we wanted to give you a behind-the-scenes look at how our 2024 holiday card came together. Learn more about how it was made: https://hubs.ly/Q02_XWQn0

As 2024 officially comes to a close, it's important to reflect back upon the year & recognize all of your accomplishments. 🌟 Check out our latest blog to learn more! ⤵️ https://nsl.ink/eEbm

#Thoughtfulness In this photo, I have two gifts that have become indispensable to me. The first is my favorite water bottle, a thoughtful gift from CMA CGM during Customer Service Week hosted by Jean-Baptiste Longin ☺️ The second is a pair of earphones I received from my Secret Santa last Christmas . I didn’t realize how much I needed them until I started using them. Now, I can’t imagine leaving the house without them—they make my life so much easier! These gifts remind me of the importance of thoughtfulness. Simple gestures like gifting, words of encouragement, or offering hope might seem small, but they can have a lasting impact on someone’s life. It’s not just about the object or the words themselves, but the consideration behind them. When someone takes the time to think about what might bring you joy or make your day a little easier, it shows how much they care. Let’s take a moment to appreciate the thoughtfulness in our lives. It’s these small, considerate acts that often make the biggest difference. 🌟 #Thoughtfulness

Before starting at Samsara 5 years ago, a friend told me that it was like strapping yourself to a rocket ship. Fortunately for our customers, Samsara continues to accelerate and redefine what connecting customer's operations looks like. Feature velocity and new products is what allows Samsara to help provide more value to customers over the length of the partnership. One of Samsara's original sales execs used to say, "If you like Samsara today, you're going to love it tomorrow". That statement continues to be true! Check out the below 70 second video - a quick recap of what's possible!

I posted this on the business FB page sorry to cross post if anyone has to see both… but I’m proud of this and feel a need to share!! Tomorrow is the 1 year anniversary of our first in-home service call under the new company name and branding. Proud to celebrate some highlights from the first year; -398 Clients Acquired -588 Site Visits/Service Calls Completed -20,930 Miles Traveled -181 Customer Reviews Received, 177 of which are FIVE STAR Reviews (97.79%) For an overall rating of 4.945! -Just THREE REDO/Recall service visits, which translates to a 99.48% Success Rate! As we look ahead to the next year and beyond, there is no question in our capability, or how much our clients love the work we do and the price we do it for (Proven above). The focus shifts from proving it can be done, to GROWING the business for the next year! Keep an eye out for us, big things coming in Year TWO!