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❌ Poor communication, Ghosting, En-masse spamming of irrelevant opportunities, messages addressed to a different name! ✅ We're here to put the humanity back into recruitment Customer Experience - whether on the Candidate or Client side - is always top of our priorities at Futura Talent. That's why we've been asking our clients and our candidates for feedback on what they want to see from the recruitment agencies they partner with. Some of the impact on our customer experience so far?: 💻 A CV portal with a chat function for multiple decision makers to review profiles, compare notes, ask for more information and request interviews all in one place (no need for your business to pay for an ATS, but no more confusing email chains with potential GDPR issues!) 💬 Feedback gathered from EVERY candidate submitted to a live vacancy and then reported back to you for greater transparency and accountability on the experience that candidates receive from us 📊 Industry-leading market intelligence tools to provide salary information, candidate availability etc to inform your decision making Whether you're a business that prioritises the candidate journey already OR this is an area you know that your business needs to improve, get in touch to find out how Futura Talent can help you today. OR if you just have suggestions on how to improve the customer experience, we'd still love to hear from you: 💻 guy.allen@futura-talent.com 📞 UK: +44 (0)117 476 7670 ☎ USA: +1 929 339 0838 #recruitment #techrecruitment #customerexperience #candidatejourney #candidateexperience