Clinical UX Strategist available to help clients work on digital therapeutics and health tech projects. Specialist in health equity and healthcare behavioural science. Event speaker and host. Consciously Antiracist.
Dave Pao has given us an awesome presentation sharing his incredible PhD research into EHR design. Very impressive work.
UXN Health Conference 2024 has been a great learning opportunity.
#uxhealthcare2024
Even though World Usability Day was yesterday, we can celebrate it every day! I had the pleasure of working with Jen Sagerian, Mike Shonty, and Libby Eddings to create this checklist that goes beyond a list of tasks and focuses on real-world user scenarios. Let's make life easier! #EHRA#WorldUsabilityDay#Accessibility
In recognition of #WorldUsabilityDay, we are pleased to announce the publication of our Accessibility Checklist showcasing user-focused design to help EHR and other health IT developers better understand the human-centered focus of building accessible products that provide value and ease the lives of all users, including clinicians and patients. Download it here: https://ow.ly/MsKW50U7qJZ
🚨 We Want to Hear From You! 🚨
The HIMSS Physician and Nursing Informatics Committees are excited to invite you to participate in a short survey about how technology impacts your healthcare experience.
As healthcare evolves, innovations like remote monitoring devices and artificial intelligence are becoming essential in delivering care. Your insights as a patient or healthcare consumer are invaluable.
By taking this survey, you’ll help shape the future of healthcare technology by:
✅ Enhancing how health systems use these innovations.
✅ Ensuring new technologies truly benefit patients.
✅ Contributing to a more personalized healthcare experience for all.
The survey is in two parts:
1️⃣ Your experiences with personal devices and health apps.
2️⃣ Your thoughts on healthcare technologies in your care.
Click here to share your thoughts: https://lnkd.in/gnsv2f6Q
Thank you for helping us improve healthcare for everyone! 💙
#HealthTech#Innovation#PatientExperience#HIMSSGwynne Jelbaoui, CLSC
Are you an EHR (Electronic Health Record) user or decision-maker in the healthcare field? 🏥✨
Our latest survey at STJ Business Surveys is diving deep into EHR System Usability, and we need your insights!
EHR systems are essential for streamlined healthcare delivery, but are they user-friendly? 🤔💻 Your feedback can help shape the future of healthcare technology!
Take a few minutes to share your experience and help us identify key areas for improvement. Your input is invaluable to creating solutions that truly work for everyone. 🛠️❤️
Click the link below to participate in our survey and make your voice heard! ✅📊
#HealthIT#EHR#HealthcareInnovation#UserFeedback#STJBusinessSurveys
⭐ The Critical Role of User-Centric Design in Healthcare Innovation ⭐
One of the key takeaways from the analysis is the essential role of user-centric design in #healthcare innovation. Engagement with healthcare professionals through the use of surveys and interviews revealed their daily struggles with existing tools, tools that often fall short of addressing the nuanced needs of personalised treatment. These complex, counter-intuitive tools make it difficult for #clinicians to use them efficiently in fast-paced environments where quick-decision making is required.
The gap: healthcare systems need to prioritise ease of use and ensure that tools are designed with the end-user (healthcare professionals) in mind. User-friendly systems are essential are essential for enhancing the workflow and improving the overall quality of care.
Read the report: D2.1 User requirements and Gap Analysis – Technological Requirements
https://lnkd.in/e2GBHz6Z
Read the blog:
https://lnkd.in/efmU9q58Cellock Ltd#AIHealth#Rehabilitation#EUfunded#HorizonEurope
In "The Design of Everyday Things," Don Norman emphasizes principles such as visibility, feedback, simplicity, and user-centered design, which are crucial in designing effective healthcare systems. Applying these principles to healthcare means creating interfaces and processes that are intuitive for both patients and healthcare professionals. For example, ensuring that electronic health records (EHRs) have clear, accessible information and providing immediate feedback can reduce errors and improve patient outcomes. Incorporating constraints and affordances can help guide medical staff in their tasks, reducing the risk of mistakes. By focusing on the user's needs and mental models, healthcare systems can become more efficient and safer, ultimately enhancing the overall patient experience and care quality.
"The argument for why design in healthcare is still developing. For tech companies, it’s so intertwined with their core products. In healthcare, it’s one of many options: you have QI and other approaches that healthcare staff are willing to use to make things work. Design has a foot in the door with the kind of needs in healthcare, but to say that it’s essential or dominant? Many health systems don’t think of designers as essential. Yet."
- Kipum Lee, PhD, VP of Innovation and Product Strategy at UH.
See how design and innovation teams in US healthcare are transforming healthcare delivery. This report features 27 teams in health systems, 9 contribution areas of design, and the launch/longevity of various teams. Great to have University Hospitals and University Hospitals Ventures represented!
Download the free report here: https://lnkd.in/eS-DryXT
How are designers helping to transform healthcare delivery?
Today, the Equitable Healthcare Lab at the Institute of Design releases our report, The Role of Design in US Health Systems. This is the first-ever study of how professionally trained designers are being integrated into the core missions of health systems.
20 years after the first design units inside healthcare systems were launched — at Mayo Clinic and Kaiser Permanente — there are over 40 such teams operating across the US. Our report takes a systematic look at how designers are organized, the missions they pursue, the methods they apply, and the measures they use to define their impact.
READ THIS REPORT if you are...
...A health system leader curious about how design can accelerate your transformation.
...A designer working in a health system who wants to learn how your peers are succeeding.
...A health system design leader seeking evidence to strengthen the case for design.
CONTENTS...
• In-depth profiles of design teams in 27 systems—structure, practice areas, success measures.
• Based on interviews with 46 designers and design leaders across 27 health systems.
• 6 real-world Impact Stories about how design approaches healthcare delivery challenges.
• 9 distinct and diverse Contribution Areas distilled from an analysis of 260+ projects.
• A model for how to work across Contribution Areas to deliver enterprise-scale impact.
• Commentary from our Advisory Council of 10 physician and design leaders across North America.
Get the report here (FREE ACCESS): equitablehealthcarelab.org
With much gratitude to all who contributed their time and insight: see comments.
#EquitableHealthcare#DesignInHealth#HealthcareDeliveryDesign#ServiceDesign#QualityImprovement#HealthEquity
Understanding the Design for Health,
Empowering Health Through Design
Design for Health is more than creating products—it's about transforming experiences, empowering patients, supporting caregivers, and enhancing healthcare systems. Here's how it makes a difference:
🔹 For Patients
Design brings empathy and innovation together to improve lives. By creating intuitive devices, personalized digital tools, and patient-centered services, we enable better communication, reduce stress, and enhance the quality of care.
🔹 For Caregivers
We design solutions that simplify complex tasks and provide tools that ease the emotional and physical burden of caregiving. From ergonomic equipment to clear communication aids, caregivers gain the support they need to provide their best care.
🔹 For Healthcare Systems
Innovative design optimizes workflows, enhances efficiency, and reduces costs. Whether it's through better spatial planning, smarter technology integration, or system-level strategies, Design for Health drives sustainable improvements.
The Impact
Every thoughtful design is an opportunity to bridge gaps, solve problems, and make healthcare more inclusive, effective, and human-centered. From hospital systems to home care, the ripple effects touch everyone involved.
As a designer, I'm passionate about driving innovation that uplifts healthcare for all. Let's collaborate to build solutions that truly matter!
What are your thoughts on the role of design in healthcare? Let's discuss below! 👇
#DesignForHealth#PatientExperience#HealthcareInnovation#CaregiverSupport#HumanCenteredDesign
𝗘𝗹𝗲𝗰𝘁𝗿𝗼𝗻𝗶𝗰 𝗛𝗲𝗮𝗹𝘁𝗵 𝗥𝗲𝗰𝗼𝗿𝗱𝘀: 𝗘𝗺𝗽𝗼𝘄𝗲𝗿𝗶𝗻𝗴... 𝗬𝗼𝘂! 🚀
You’ve all probably used a form of EHR. Over the past decade, EHRs have transformed patient care in various ways, including:
1️⃣ Providing quick access to consolidated patient data for efficient clinical review
2️⃣ Establishing better coordination across teams
3️⃣ Improving patient safety with built-in alerts and systems
But there’s still plenty of room to innovate and make EHRs even better. Imagine the potential with ideas like:
✨ 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗻𝗴 𝗣𝗿𝗲𝗱𝗶𝗰𝘁𝗶𝘃𝗲 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀: EHRs with predictive tools could flag early warning signs of conditions, prompting timely interventions and better outcomes.
📲 𝗘𝗻𝗮𝗯𝗹𝗶𝗻𝗴 𝗥𝗲𝗮𝗹-𝗧𝗶𝗺𝗲 𝗣𝗮𝘁𝗶𝗲𝗻𝘁 𝗠𝗼𝗻𝗶𝘁𝗼𝗿𝗶𝗻𝗴: Integrating data from wearables into EHRs could allow monitoring of metrics personalised to a patient, potentially reducing redundant tests and improving patient-specific responses.
📝 𝗜𝗻𝗰𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗶𝗻𝗴 𝗣𝗮𝘁𝗶𝗲𝗻𝘁-𝗥𝗲𝗽𝗼𝗿𝘁𝗲𝗱 𝗢𝘂𝘁𝗰𝗼𝗺𝗲𝘀: Adding patient-reported outcomes into EHRs could provide a more complete picture of patient health, supporting personalized care and tracking improvements over time.
🔍 𝗪𝗵𝗮𝘁’𝘀 𝗼𝗻𝗲 𝗘𝗛𝗥 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 𝘆𝗼𝘂’𝗱 𝗹𝗶𝗸𝗲 𝘁𝗼 𝘀𝗲𝗲 𝗮𝘁 𝘄𝗼𝗿𝗸? 𝗦𝗵𝗮𝗿𝗲 𝘆𝗼𝘂𝗿 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗯𝗲𝗹𝗼𝘄!
📖 Further Reading:
JMIR Publications: https://t.ly/TwgmvRoyal College of Physicians of Edinburgh: https://t.ly/Gh922#EHR#HealthcareInnovation#PredictiveAnalytics#PatientSafety#DigitalTransformation
Digital Health Journalist, Founder & Editor-in-Chief of aboutDigitalHealth.com, Founder of Health Algorithmics, Content Designer/Writer, Keynote Speaker, Moderator, Author
European Health Forum Gastein #EHFG2024 is again a blast 💙 I started my day by moderating the session "Enhancing care delivery through #digital#innovation. #Patient#safety and staff well-being as guiding principles" organized by European Patient Safety Foundation (EUPSF) and Philips with:
Mirka CikkelovaMark KonradMiglė TrumpickaitėMarc Lazarovici
Here are my 10 takeaways:
✅ Digital innovation holds great potential but often places additional burdens on healthcare professionals rather than easing them
✅ Paradox of technology: Tools designed to reduce administrative tasks frequently increase workload and stress for clinicians, complicating care delivery
✅ Slido poll results showed mixed opinions, with 26% of respondents stating that digital health applications contribute to fatigue, while others see a neutral or positive impact
✅ Companies like Philips are working on simplifying healthcare technology, with innovations such as the visual patient avatar system aimed at reducing cognitive load for staff
✅ #Artificial#Intelligence is not a Holy Grail: While not the top priority for panelists, AI is viewed as a valuable tool for alleviating administrative burdens and changing clinical workflows
✅ There is a disconnect between healthcare technology research and what actually gets implemented due partly to insufficient collaboration between researchers, industry, and healthcare providers
✅ A lack of training and education in #digital#technology for healthcare professionals hinders the effective adoption of new tools, particularly AI
✅ Addressing healthcare professional #fatigue and workload is essential for the successful implementation of new technologies
✅ #Redesigning healthcare processes, not just introducing new technologies, is critical to ensuring patient safety and the well-being of healthcare staff
✅ #Sustainable#digital#innovation in healthcare requires collaboration across stakeholders and must focus on long-term improvements that benefit both patients and healthcare professionals, not just short-term technological fixes
Stay tuned, a more detailed coverage to follow soon.