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What impact will the evolution of AI have on traditional software industries? With the rise of more powerful AI-written software, many experts predict a future where companies will soon have full control over their tech stacks - eliminating many of the traditional complexities associated with technology adoption. Jeff Hagins, founder and CTO at Contextual.io Software Incorporated, joins to discuss how AI-written code will reshape the enterprise software industry. https://lnkd.in/gZpWxMNj #tech #ai #software #business #ticker #tickernews

Exciting News from Tenderize: Pioneering the Future of Business! Thrilled to share that Tenderize is making waves as an industry pioneer, reshaping the landscape with groundbreaking strategies and approaches! Innovative Business Enablement Platform: Introducing our disruptive SaaS offering, the "Business Enablement PlatformTM," Tenderize redefines the game by creating an entirely new category in the SaaS marketplace. Innovation at its finest! Diverse Applications and Modules: Explore a world of possibilities with modules like Digital Wallet Payments, Procure-to-Pay, AI-enabled analytics, and more within our Business Enablement PlatformTM. We're leading the way in providing essential components for various business functions. 🚀 Liberation from Conformity: Break free from conventional solutions! Tenderize offers the liberty to design success aligned with your unique vision and strategy. We're not just providing solutions; we're crafting customizable paths to success! 🌐✨ 🏆 Setting Industry Standards: Be part of the revolution! Our Business Enablement PlatformTM is the epicenter of intelligence, setting new standards for precision innovation in the Digital and AI age. Join us in pioneering excellence! Future-Focused Vision: Picture a future where businesses not only survive but thrive. Tenderize is the architect shaping the modern business landscape, embracing a forward-thinking and future-oriented approach. Join us on the journey to success! Strategic Partnership: Choose Tenderize as your visionary partner in pioneering tomorrow's business landscape. We're not just an option; we're an unparalleled and innovative path to success. Together, let's redefine industry standards! In summary, Tenderize is committed to driving transformative change and redefining standards of excellence in the industry. Join us on this pioneering journey towards a future of endless possibilities! #TenderizeInnovates #BusinessTransformation #PioneerInTheIndustry #business

When Jeff Hagins is interviewed about the future of AI, it's worth a watch. Speaking about where our focus is at Contextual.io - to give enterprises the ability to have AI build their enterprise solutions that are bespoke to their business. No more buying software off the shelf and needing to customize it. Rather, let AI help you build software with all the nuances of your business in mind and that you can quickly iterate without expensive development updates or upgrades.

🤖 What can we learn from Zendesk's acquisition of Ultimate?🤖 Recently, the customer service experience company Zendesk acquired Ultimate, a German customer automation startup. Zendesk envisions a future in which customers inquiries are responded in the way that makes the most sense in each specific situation, for example via an AI Agent, the automation of a process or a human agent among others. In this sense, one of Ultimate's main values is the capacity to provide an adaptive methodology in which they use an specific level of technology required to solve the problem, and not a one-size-fits all approach. Sometimes could be using an LLM, an old school ML and other times a rule-based chatbot. What we can learn from this acquisition? ✅ Similarly to Zendesk and this acquisition, we will see more CX companies either acquiring or developing internally #conversationalai capabilities to strengthen their communication with customers. ✅ It is paramount that companies follow Ultimate's approach of first analyzing the customer problem and then providing a solution that matches with it, and this could be through using RPAs, #LLMs, human agents, chatbots or a mix of them depending on the situation. ✅Only by putting customer first and using technology as a tool to solve the problem is how a high level of #customerexperience will be achieved.

Tenderize is reshaping the business landscape with groundbreaking strategies and innovative approaches. The company's new Business Enablement Platform is revolutionizing the SaaS marketplace, offering diverse modules like Digital Wallet Payments and AI-enabled analytics. Tenderize is champion liberation from conformity, providing customizable paths to success aligned with each client's vision. Setting industry standards, Tenderize invites businesses to join the revolution and thrive in the digital age. #innovation #business #enablement

🚀 Introducing InsightTrak: The Future of Vulnerable Customer Support is Here!🚀 We are beyond excited to unveil InsightTrak, ComplianceTrak’s latest innovation that’s set to transform how businesses identify and support vulnerable customers. In a world where customer needs are as diverse as ever, understanding and addressing vulnerability is more crucial than just ticking boxes—it's about making a genuine impact. InsightTrak is here to transform this challenge into an opportunity for growth and trust. What Makes InsightTrak a Game-Changer? Intelligent Identification: Utilises robust assessments and advanced algorithms to quickly and accurately identify vulnerable customers. Tailored Support: Delivers personalised assistance with actionable insights that allow you to address individual vulnerabilities and deliver personalised support, enhancing customer experience and trust and ensuring better customer outcomes. Documentation: Time/Date, ID-stamped reports to document the support provided and outcomes achieved, ensuring transparency and accountability. Real-Time Insights: Gain comprehensive insights through advanced reporting tools that not only help in compliance but also guide your ongoing strategy to better serve your customers. Effortless Integration: Seamlessly integrated with ComplianceTrak, ensuring a smooth, low-friction transition and minimal disruption to your operations. Ready to elevate your customer support strategy? Explore InsightTrak today and see how we can help you make a real difference. Let’s set a new standard in customer care together! If you’d like to learn more about InsightTrak and how it can benefit your business, don’t hesitate to contact us info@compliancetrak.io www.compliancetrak.io https://lnkd.in/eMej-5Be #ComplianceTrak #InsightTrak #CustomerSupport #VulnerableCustomerCare #Innovation #RegTech #AI #BusinessExcellence #ComplianceTrak #VulnerableCustomerSupport #CustomerCare #Compliance #TechForGood #CustomerExcellence #BusinessGrowth

40-70% of the promises tech makes to customers don't come true, which is the main reason why the tech market is down right now - but the solution is pretty simple actually (Some products more like 90%) A few reasons why: > Our company culture is broken > We care more about product and revenue than that customer > We don't understand the successfully implementing our product requires a culture change > We don't work to understand every stakeholder involved in the product and what they need to win > We don't take the time to work with every stakeholder > We don't stop to understand the real root cause of what the customer is facing (liking Gap selling for this reason) > We don't think about the second and third order impacts of using our product > We don't listen to the market Mostly - as Santosh Sharan said - it comes down to alignment New tech will come up, but I think as an industry we have to grow up a little Our widgets are not cool anymore, they're a commodity and in many cases an annoyance Yet another app Will people pay for them? Sure, but not happily Outbound requires like 5-10 apps to do REALLY well at scale right now That's crazy for the average person if you think about it So how do we solve this? Well, novel idea What if we actually started caring if our customers hit their business goals? Put anothre way, the tech industry needs to slowly start merging with the consulting industry Manufacturing figured this out decades ago with lean - we're slowly starting to learn this Technology actually reduces effectiveness unless it solves a root cause and culture is changed around it So we have to start actually solving problems for customers and not stopping until the customers problem is truly solve "But that's not the product does" I'm a little pissed off writing this now, so I'll be blunt If you are saying that, you care more about what you are making than your customers and you should not be surprised if your customers don't want to buy your stuff or don't pay you Your customers need to solve problems If you want to get paid, solve them Consistently, reliably, repeatably Put this another way - your ability to solve customer problems will reflect your character as a company Any time you prioritize your product or profits over what the customer needs you are shooting yourself in the foot and creating market debt that a competitor will eventually solve for And yes - I get it You can't be all things to be all people But recognize that someone WILL solve this Think about Salesforce to Hubspot Zoominfo to Apollo Apollo to Smartlead/Instantly/Clay If you miss the market someone WILL eat part of your lunch Guaranteed As an industry we need to decide that tech is here to serve people We can't serve everyone, but we can serve the customers we WANT well Let's start there