Jonathan Reynolds MP maybe its time for a review of the administration process? What I find hard to swallow is when companies say they put the customer first...until things go wrong! here are a few suggestions.. 1...print on all debit cards a warning that you are not covered by credit protection if things go wrong ( we can put warnings on cigarettes! ) 2.. Make it easy for anyone who lost money to at least claim the VAT part back from HMRC as they didnt get the goods or services they were paying for? 3...How can companies still trade when they are so much in debt? maybe the thresholds for administration need to be lower stopping a company trading if they owe so much! 4...Give all instore customers the exact same rights as online especially around changing your mind or a refund. And finally to companies out there who think they put their customers first, stop accepting debit or cash payments for pre orders, offer a pay on delivery day option and stop taking customers money when you know full well you are in trouble!
Carpetright suppliers, customers and landlords have been left £80m out of pocket following the chain’s collapse at the start of the week. https://lnkd.in/e8X9w-v6 #retailnews