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The key to boosting patient satisfaction and lasting loyalty lies in building trust through a more human healthcare experience.  Watch our webinar with Virtua Health for a behind-the-scenes peek at the data that shows a strong correlation between brands being perceived as human and higher customer satisfaction. Discover how to harness the power of human connection in healthcare.   View the full webinar here: https://lnkd.in/gR_9D_eY #patientexperience #healthcare #webinar

Why choose MyDirectives? Our Net Promoter Score (NPS) says it all. NPS, the ultimate metric for customer satisfaction, reveals how likely customers are to recommend a company. Our recent survey of health plan members using MyDirectives for advance care planning yielded an NPS of 71—putting us in the "excellent" category. This means our users aren't just satisfied; they're advocates, eager to recommend our platform. It speaks to the impact we're making by helping our payer and provider customers empower individuals to take more control of their healthcare journey. Ready to learn more? Let's chat: https://lnkd.in/ghDNd3jM. #acp #AdvanceCarePlanning #HealthcareChoices #CompassionateCare #MedicareAdvantage

📈 Drive Patient Loyalty with Seamless Payments: Our latest blog explores how. To our valued customers, does this resonate with you? Let's discuss further. #PatientExperience #HealthcareIT #PaymentSolutions"

2025 is for reshaping your revenue cycle early-out strategies - and we're here to help. Our team prioritizes strategies that enhance customer satisfaction through compassionate service to optimize cash flow while upholding the highest standards of patient care. It's what sets us apart in #healthcare management. ➡️ Consult with us today and discover solutions for your success. buff.ly/3W5EooN #rcm

In our inaugural KLAS Research validation, our Patient Portal received an impressive overall customer satisfaction score of 86*! This score surpasses the KLAS average of 77 for all other rated Patient Portals. From the beginning, our mission has always been to deliver a better way for patients to engage with their health while streamlining provider and practice management workflows. Receiving such positive feedback from our customers means we're successfully delivering on that mission, and for that, we are incredibly proud. Although most EHR vendors offer a patient portal, the functionality does not always meet customer needs. Through KLAS interviews, our customers indicated that our Patient Portal fills that gap and especially excels in ease of use, customizability, and integration capabilities. If you'd like to learn more about what makes our Patient Portal unique or join the ranks of our happy customers, schedule some time to chat with us here: https://hubs.ly/Q02Byjp20 #InteliChart #PatientEngagement #HealthcareTechnology #CustomerSatisfaction #KLAS #HealthIT #HealthcareInnovation *Limited data

✨ Reduce Missed Appointments with Javna's Customer Engagement Platform! Missed appointments can lead to inefficiencies, delays, and reduced patient satisfaction. With Javna's Customer Engagement Platform, you can minimize these missed appointments by automating reminders across your patients' preferred communication channel. 🗓️💡 Send timely reminders for upcoming appointments, allow easy rescheduling options, and provide patients with an accessible and engaging experience. Empower your healthcare team to keep patients informed and on track—because every appointment matters. Transform your appointment management process with Javna today! 💬📈 Learn more & contact our experts https://lnkd.in/d-DHuGhg #Javna #HealthcareSolutions #CustomerEngagement #MissedAppointments #PatientSatisfaction #DigitalHealthcare #HealthTech

Successful healthcare organizations are focusing on understanding the difference between patient and customer experiences. Patient experience involves receiving medical care, while customer experience includes interactions like scheduling and follow-ups. Recognizing both is important for CMOs to improve overall satisfaction. How is your organization balancing the two? #Healthcare #PatientExperience #CustomerExperience https://lnkd.in/eZtvtpQ5

Healthcare customer care has changed dramatically. Your #CallCenter needs to deliver a seamless, satisfying #DigitalExperience whenever and wherever your customers need it. The #TruExperience™ platform can help: http://ow.ly/Emn750LqM3j #BetterDataEqualsBetterDecisions #CXFearlessly #ContactCenter #HealthcareIT

According to Salesforce, 89% of consumers are more likely to return after a positive customer service experience. In healthcare, this means that delivering exceptional service is key to patient loyalty and retention. 🌟 Want to learn how investing in customer service can transform your practice? Dive into our latest blog for actionable insights: https://lnkd.in/dey4kFcc #HealthcareCustomerService #PatientLoyalty #HealthcareReputation #PatientExperience #RepuGen

Strong customer support and clear communication are essential in healthcare for elevating patient satisfaction and quality of care. These elements build trust, enhance patient outcomes, and foster long-term loyalty. Here’s why great customer support makes a significant difference in healthcare.👨⚕️📞 #Significo #CustomerSupport #HealthcareExcellence #CustomerExperience