Business Relationship Management | IT Leadership | IT Consulting | IT Project Management | Women in Tech Advocate
Today, and the entire of this week, is Customer Service week. The customer is KEY. The customer is Central. The customer is the FOCUS. We exist because we are a customer - for a particular service. We come back because we are a VALUED customer. #CXWeek #CustomerService #CustomerExperience
Global Customer Experience Leader | Employee Engagement Strategist | Business Consultant | Motivational Speaker | Author | Master Trainer
Are you ready for Customer Service Week? This year's theme is Above and Beyond and we will be focusing on crafting and sustaining a more premium experience into the future. #futureofcx #hospitalityculture #customerserviceweek #csweek #meme #customerservice #digitalmarketing #salesgrowth
As we conclude #CustomerServiceWeek, we want to take a moment to thank our valued customers for their continued trust and loyalty. Your feedback helps us grow, improve, and innovate. 🙌 A big thank you to our dedicated customer service team who works tirelessly to make every interaction a positive one. Together, we are creating a Simple, Safer, and Smarter tomorrow. Customer service doesn’t end this week—it’s an ongoing commitment. Let’s keep pushing the boundaries of excellence! #CustomerFirst #CXExcellence #CustomerExperience"
Today marks the start of Customer Service Week 2024. The theme "Above and Beyond" captures how we engage with our clients, partners, and communities. Here's to doing more! 🎯🚀🎊 #CustomerServiceWeek2024 #AboveAndBeyond #SoundAdviceIsPriceless
Passionate Marketer/Tutor and Mentor/Transactional Banker/Product Development
We are reminded of ROI of Great CX Be part of this webinar for more insights #Aboveandbeyond #customerexperienceisuponyou
Is Great Customer Service a Myth? The International Customer Service Week 2024 is here with the theme: Above and Beyond. We invite you to commemorate it by registering and Joining the discussion with CX and Business experts to delve into understanding the Return on Investment of Great Customer Experience in your business. Click to register https://lnkd.in/d9n6tiUR 🍂Meeting ID: 951 4004 1967 🍂Passcode: 475484 #Aboveandbeyond #CSW #Customerserviceweek #Itbeginswithme #ROI
We couldn’t agree more Frayt team! Especially the importance of quality, safe drivers and programs that directly impact the customer experience and operations! From pizza, brake pads, industrial supplies or bulky home items ….. the last mile is crucial. Let’s Grow🌱 #LastMileDelivery #CustomerExperience #FRAYT #DeliveryServices #LastMile #MiddleMile #Visibility #FinalMile #Shipper #3PL #Industrial #IndustrialSupply #SupplyChain #Logistics #Fleet #Freight #LTL #FTL #PTL #SameDayDelivery #CustomerSatisfaction
Meeting customer expectations can be challenging, with more than 50% of buyers expecting “quality customer service” throughout their entire delivery experience. 📈 📦 Our latest article, "The Importance of Last Mile Delivery in Customer Experience", dives into how efficient last mile delivery can make all the difference. In this article, we unpack: 🔶 Getting to Know Modern Customer Expectations 🔶 The 3 Pillars of Last Mile Delivery That Delights Customers: 1️⃣ Real-Time Updates and Customer Communication 2️⃣ Timeliness 3️⃣ Driver Quality 👉 Click here to read the full article and learn more about utilizing the last mile to exceed customer expectations: 🔗 https://bit.ly/3vQzX7k
Explore the secrets behind EDC's success in the competitive realm of system integration! Chuck Dillard sheds light on our dedication to customer satisfaction, overcoming challenges, and the pivotal role of reinvestment. Read the full blog here: https://hubs.li/Q02j9vqM0
What does customer proximity really mean? This week, we at SFS are hosting our annual Customer First Week, where we come together across the globe to leverage our collective expertise in addressing customer needs and providing exceptional service. So, it’s a very relevant exercise to think about the importance of customer proximity, and what that means in our daily lives. One key point from me is to always ‘think how your customer thinks’. When we think how our customers think, we can anticipate their expectations and tailor our products, services, and experiences to exceed them. It requires active listening, and a genuine commitment to understanding their perspectives. This helps us to gain the specialist knowledge that makes us, and companies like us, stand out from the crowd and deliver better customer value. #CustomerFirst #SmartFinance #CustomerCentricity
Meeting customer expectations can be challenging, with more than 50% of buyers expecting “quality customer service” throughout their entire delivery experience. 📈 📦 Our latest article, "The Importance of Last Mile Delivery in Customer Experience", dives into how efficient last mile delivery can make all the difference. In this article, we unpack: 🔶 Getting to Know Modern Customer Expectations 🔶 The 3 Pillars of Last Mile Delivery That Delights Customers: 1️⃣ Real-Time Updates and Customer Communication 2️⃣ Timeliness 3️⃣ Driver Quality 👉 Click here to read the full article and learn more about utilizing the last mile to exceed customer expectations: 🔗 https://bit.ly/3vQzX7k
Learning & Talent Associate - CIC Insurance Group (Kenya, Uganda, South Sudan, Malawi)
As we continue to celebrate our customers and raise awareness on customer service and the vital role it plays in successful business practice, I fully agree that a happy employee = a satisfied customer. When we elevate employee experience we are equally elevating customer experience. Happy customer service week!! 🎉 #customerserviceweek
Meeting customer expectations can be challenging, with more than 50% of buyers expecting “quality customer service” throughout their entire delivery experience. 📈 📦 Our latest article, "The Importance of Last Mile Delivery in Customer Experience", dives into how efficient last-mile delivery can make all the difference. In this article, we unpack: 🔶 Getting to Know Modern Customer Expectations 🔶 The 3 Pillars of Last Mile Delivery That Delights Customers: 1️⃣ Real-Time Updates and Customer Communication 2️⃣ Timeliness 3️⃣ Driver Quality 👉 Click here to read the full article and learn more about utilizing the last mile to exceed customer expectations: 🔗 https://bit.ly/3vQzX7k
Water: Stewardship. Efficiency. Sustainability
2moCustomers are right unless when they're wrong