Get Recruited’s Post

No one shows up to their 5th grade career day dressed as a claims adjuster. And MOST people will tell you that insurance was not a planned career. We just…fell into it. So what are we doing to recruit the next generation of adjusters? I’d love to hear from insurance recruiters out there. What stories are you hearing from the front lines? #claimsadjuster #insurance #recruitment

Claims Management Officer - Apply here. https://lnkd.in/dRgV3_Fw - Claims Management Officer RACQ location Brisbane. We are seeking highly motivated, resilient, reliable, positive customer service professionals to join the Property Claims team.  Customer service and a desire to help is key. Applicants who love to help others, thrive in a fast-paced environment, build meaningful relationships with colleagues and have an excellent work ethic, this role is for you. Multiple roles exist, where you will be empowered to lodge and proactively manage claims from low to high complexity. With a mix of lodgements, end to end and triaging, you will ensure our members have a positive experience in their moment of need. Working in a fast-paced and supported environment, every day will be different. There are new people to meet and new things to learn. Commencement rate of $31.62 – $32.57 per/hr + superannuation + penalty rates with increase to $34.37 - $35.40 after 6 months (Rate depending on your experience). Full Time 37.5 hours per week . Rotational rosters between 7am-7:15pm Monday to Friday plus rotating weekend shift every 4-6 weeks from 8:30am to 5:15pm Saturday or Sunday . To ensure we set you up for success and give you all the support you need you will be required to be on-site at our Eight Mile Plains office.  Work from home options can be discussed at 3-6 months. About the role assist members in a time of need with empathy and kindness. Providing support and advice. Lodgement and triaging of claims to set them on the best path forward from the start. Proactively manage claims (end to end). Completing all actions, every time, to deliver the best service. Answering multiple calls throughout the day, assisting all callers with a professional and empathetic mindset. Discuss and negotiate settlement options, articulating outcomes clearly and honestly. Ensuring all callers understand fully and agree next steps. Interact professionally with multiple stakeholders internally and externally. Being considerate of others at all times. Apply and interpret Product Disclosure Statements to determine claims acceptance. Apply and interpret process documentation to ensure transparency, consistency, and compliance. Actively participate in coaching and training to upskill and build capability within yourself and your team About you if you have experience in insurance and/or claims, we would love to hear from you. Additionally, transferrable skills from a background in hospitality, retail or customer service will assist your transition into corporate sector. You will be eager to learn, happy to pick up the phone, and have a can-do attitude. Able to demonstrate the ability to work autonomously when required. Strong time management, problem solving and negotiations skills. Excellent written, verbal, and interpersonal communication skills (including managing emotionally charged situations and demonstra

GREAT FIXED TERM CONTRACT WITH PERM POTENTIAL - INSURANCE COMPLIANCE You know that I rate fixed term contracts highly and even more so when there's a very realistic chance that they will become permanent. And that's what's on offer here. So if you're immediately available or available at short notice and you've got Compliance Monitoring experience as well as a good working knowledge of ICOBS and Consumer Duty, then this could be a great option for you. Worst case scenario is that you're in work until early 2025, taking you out of this tricky market as we approach the summer slowdown whilst adding great value to your CV. But the best case scenario is that the role becomes permanent later this year. The headcount is already approved for Q4, so you'll be in pole position to make the perm role yours. Please get in touch for further information. Please also feel free to tag and share. #compliancejobs #compliance #insurancejobs

My own career in claims management has been incredibly rewarding: it's been hugely varied, challenging, fun and exciting. But those trying to recruit excellent claims personnel understand that the image of a career in claims needs an urgent makeover! As Crawford & Company's CEO, Rohit Verma, points out, "the industry should aim to bring awareness of career opportunities to high schools, progressing through associate degree programs and into college programs." There are 2 steps in Rohit's suggestion: 1. First, a well-mapped training program, with clear and attractive career paths needs to be developed. 2. Only after a training program & career path options are properly packaged will the industry be able to market claims careers to young people as an attractive professional choice in a competitive talent market. To the Insurance Council of Australia, and other stakeholder representative bodies, I propose an industry summit to identify the issues (including what *are* the claims jobs of *the future*? and which areas of expertise will be needed?) and then develop a framework of solutions to ensure we can attract and retain the best people. Because, surely, claims are the core deliverable of our industry, aren't they? If we aren't doing this properly, what are we actually selling to our policyholders? #insurance #claims #recruitment #talent

If you're applying for a job that asks about your experience in the Property and Casualty Insurance industry, you know it is important for the role. As I review resumes, I'm noticing many candidates claim they have industry experience, but it's difficult to identify where they gained it. If you truly have the experience, make it easy to find. Otherwise, your resume likely will not make it past the initial review. Clarity is key—don't leave recruiters guessing!

🔎 5 Mistakes to Avoid in the Insurance Claims Adjusting Industry 🚫 Insurance claims adjusting is a challenging yet rewarding field that requires attention to detail, strong communication, and analytical thinking. However, even experienced adjusters can fall into common pitfalls that impact efficiency, accuracy, and customer satisfaction. Here are five mistakes to avoid: 1️⃣ Failing to Thoroughly Investigate Claims 🕵🏽♀️ Rushing through investigations or missing key details can lead to inaccurate settlements and potential disputes. Always gather comprehensive evidence, interview witnesses, and review policy coverage carefully. 2️⃣ Neglecting Clear and Timely Communication 📞 Whether dealing with claimants, attorneys, or medical providers, poor communication can lead to misunderstandings and frustration. Keeping all parties informed and setting clear expectations helps build trust and efficiency. 3️⃣ Overlooking Fraud Indicators ⚠️ Insurance fraud costs billions annually. Ignoring red flags—such as inconsistent statements, exaggerated injuries, or suspicious documentation—can result in significant losses. Stay vigilant and leverage investigative resources when necessary. 4️⃣ Not Keeping Up with Changing Regulations 📜 Laws and policies in insurance (especially workers’ compensation) are constantly evolving. Failing to stay informed can lead to compliance issues or improper claims handling. Continuous education and industry updates are crucial. 5️⃣ Letting Caseloads Get Out of Control ⏳ High workloads are common, but poor organization can lead to missed deadlines, errors, and burnout. Using task management tools and prioritizing effectively can improve efficiency and reduce stress. ✅ Pro Tip: The best adjusters stay proactive, detail-oriented, and adaptable to industry changes. Have you encountered any of these challenges in your career? Let’s discuss in the comments! ⬇️ #Insurance #ClaimsAdjuster #WorkersComp #RiskManagement #CareerGrowth #JobSearch #InsuranceIndustry

Are you a lawyer in Private practice, working in Insurance Litigation/Coverage? Are you aware of your career options outside of Practice? Many don't realise how many different roles they can move into in the in-house market with (Re)Insurers and brokers. You may be unaware of just how transferable your skills are for vacancies in the market, and how in demand your skillset is. To find out more, in a confidential discussion about a career as an In-house Lawyer in the Insurance market, please message me to arrange a time to speak!

🎥 The True Cost of Talent: Why Insurance Professionals Are Worth It In the insurance industry, every role is a balancing act of high stakes, constant pressure, and relentless problem-solving. Whether you’re a desk adjuster juggling 200 files, a public adjuster documenting everything to perfection, or an umpire risking their reputation with every decision, the work is undeniably intense. This video dives into the complexity of these roles and why insurance professionals are among the most hardworking and deserving individuals out there. It’s about more than the rates—they reflect the immense responsibility and expertise required to navigate this chaotic industry. To all the members of the claims tribe: you’re seen, valued, and appreciated. Let’s continue supporting one another in this demanding yet essential field. 💼 Tag your claims tribe! Let’s honor their hard work. #InsuranceIndustry #ClaimsTribe #ProfessionalRespect #InsuranceAdjusters #IndustryInsight

Very Insightful talk here from our Claims Manager James Morris 👏 - Insurance can be a minefield 😕.... Sometimes our clients might not know what insurance they need to protect themselves or may not know the different levels of insurances that exist. This is a great example given by James that you probably wouldn't expect. If ever you are unsure about the needs of your recruitment business, please contact our team of experts who will guide you in a way that makes it easy to understand! #kingsbridgerecruitmentinsurance #recruitment #recruitmentinsurance info@kingsbridgerecruitment.com

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