Getzler Henrich & Associates’ Post

Product return entitlement is reshaping the landscape for CPG companies, presenting both challenges and opportunities. As consumer expectations for easy returns continue to rise, businesses must adapt their strategies to maintain customer loyalty while managing costs. Robert Gorin, Managing Director, and Laurence Sax, Managing Director, dive into the complexities of this shift, highlighting the need for CPG companies to invest in advanced analytics and streamline their supply chains in their latest article featured in Total Retail. This approach can turn returns into a strategic advantage, enabling companies to respond efficiently, minimize waste, and enhance profitability in a competitive market. Read more about how CPG companies can thrive amid evolving return dynamics: https://lnkd.in/gb_3_5xg

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