Gieni AI’s Post

A recent ZDNet article highlights that one-third of consumers prefer interacting with AI agents for faster and more intelligent service. This trend underscores the growing acceptance of AI in customer service roles, emphasizing the need for businesses to integrate AI solutions to meet evolving customer expectations. Read the article here: https://lnkd.in/g-bTrR-p #AI #CustomerService #Innovation #BusinessTransformation

🔍 Inaccurate market research data costs US businesses $3 trillion annually; how can AI help? Here are 3 takeaways from our latest article at Enterprise AI Today: 1️⃣ Speed: AI tools like ChatGPT can instantly generate survey responses, usually taking weeks. A recent study even showed that ChatGPT responses match real consumer preferences. 🚀 2️⃣ Scale: Amazon's "Customer Sentiment Insights" tool provides category-level feedback to help their 2M+ SMB sellers develop products without traditional surveys or focus groups. 📈 3️⃣ Personalization: Salesforce's Customer Data Platform unifies data from 1.2B customer records across 60+ sources. This powers granular segmentation and predictive analytics to target each customer individually. 🎯 Read the full article "AI-Driven Market Research: AI's 10x Impact & How to Overcome Challenges" to learn how to implement AI in your market research strategy and gain a competitive edge: https://lnkd.in/gdFdBGVS #AI #MarketResearch #CustomerInsights #DataPrivacy #Encryption

Why AI + Humans? In perfect synergy, AI and humans collaborate to streamline data analysis, automate tasks, and enrich predictive modeling. This dynamic duo not only boosts efficiency but also infuses empathy and strategic insight into every interaction, ensuring unparalleled results. 💡🚀 🌐 https://lnkd.in/gieDBKxq ✉️ info@prosepivot.com #AIContent #ChatGPT #AI #ContentGenerator #B2B #SaaSPlatform #DigitalMarketing #MarketingCopilot #UniqueContent #AIforBusiness #ContentAutomation #DigitalStrategy #TechForward #MarketingInnovation #AIContentCreation #DigitalTransformation #TechTools #BusinessGrowth #AIEnhancement

If you’ve hesitated in using AI for your own business because you’re afraid you’ll eliminate the human touch that makes your company unique, don’t worry. You can keep the human touch with AI by balancing the technology with the personalized, human-centric approaches that only you and your team can provide. Here are 12 strategies. https://lnkd.in/gBuQejZR #artificialintelligence #smallbusiness

🤖 Chat with Data.ai – AI-powered Data Extraction Tool 🎭 : ai data tools 1. Effortlessly extract valuable insights from various data files such as purchase orders, financial statements, SOPs, and mailing lists. 2. Say goodbye to manual data analysis and hello to seamless insights. 3. Unlock the potential of your data with Data.ai's powerful AI tools. 4. Boost efficiency and decision-making with actionable insights at your fingertips. 5. Stay ahead of the competition by harnessing the full potential of your data. #DataAnalytics #AI #Insights #Efficiency

"So, the next time you deploy that shiny new AI tool, ask yourself: Are we building a wall or a bridge? Because in a world where everyone has access to AI, only those who build bridges will lead the way." 🚀 AI isn't just for the big players anymore. If your business can leverage AI, so can your customers! In my latest Medium post, I dive into how the democratization of AI is shifting power dynamics and reshaping customer relationships. It’s about co-creation, trust, and building bridges—because in a world full of accessible AI, collaboration is key. 🤖💡 https://lnkd.in/eTbJPsea #AI #CustomerExperience #Innovation #CoCreation #DigitalTransformation #Strategy

🤖 The AI hype is unquestionably real. In the current state, AI is comparable to blockchain: it is a solution looking for a problem. As a result of the immense hype, it's challenging to say you're an AI-focused company without sounding like you're part of a bandwagon. Saying so in the moment doesn't allow much opportunity to provide necessary details. Freight Right is an AI-foward company. However, our AI-uses are focused to a select set of operations. ❌ Where We Don't Use AI: ❌ ❌ We don't use automated chatbots. We’ve always thought user-first. And if the user has to enter the same data into a chatbot that they would enter into a pricing tool to generate a quote, then they’ll just use the pricing tool. It’s a more natural format, and they can use it with greater confidence. Similarly, if your chatbot asks the user to enter a tracking number to give them the same results they’d get on the tracking page—with the same number of keystrokes—then we don’t see any value in that. ❌ We’ve also stayed away from account payable automations. There is some model training involved, where the system learns to identify the fields needed to match invoices to jobs, but it’s more of a traditional algorithmic solution or, at best, a minor AI use case that represents an evolution, not revolution. ❌ We chose not to purchase a solution that suggests sell rates. This kind of model would have to be trained on our own customer data. It also felt impersonal and somewhat insensitive to our customers, as well as to our account managers, who work hard to build relationships and partner with clients. AI solutions in this space tend to focus on optimizing conversion and/or margin. We can’t yet envision a model that would learn to genuinely care about a customer’s logistics spend. ✅ Where We Do Apply AI Processes: ✅ 1. Customer satisfaction 2. Increased efficiency and 3. Reduced costs One of the battles we constantly fight is rate management. Rate management is a key challenge for forwarders, especially those handling high volumes across various trade lanes. While traditional transpacific forwarders don’t require complex solutions, managing rates for multiple services like trucking and freight across different regions is difficult to automate. AI is now helping address this issue. Additionally, our team spends significant time auditing rates and contracts, where AI is also being tested to reduce manual work. Our staff spends countless hours auditing rates and contracts, where AI is also being tested to reduce manual work. We've fostered a culture of experimentation, often partnering with startups to test new ideas that improve customer experience, efficiency, and reduce costs. If a solution aligns with our principles and is non-invasive, we'll support its development. Our employees are encouraged to experiment to find new ways to improve operations. Read Robert Khachatryan's full post on Freightos' blog on the topic of AI & freight here in Eytan Buchman's post 👇

🤖 How Industry-Specific AI Chatbots Are Transforming Customer Support AI chatbots are more powerful than ever, but what makes them truly game-changing in industries like law and healthcare? Discover how web scraping plays a key role in creating chatbots that stay accurate and up-to-date. Top 3 Reasons to Read: 1️⃣ Unlock the potential of industry-specific AI chatbots 2️⃣ Explore the power of real-time data integration 3️⃣ See how web scraping enhances customer support Read more here: https://lnkd.in/drVbeCtT #AI #WebScraping #DataAggregation #CustomerSupport #Chatbots #Innovation #DataSolutions

Are you leveraging AI in your business yet, or are you waiting for the “right time”?  The reality is, that time is now. AI isn’t just a future technology for major corporations - it’s a game-changer for small and medium-sized businesses too. From streamlining operations to enhancing customer engagement, AI provides immediate benefits that directly impact your bottom line.  In our AI for Business Annual Mastermind, we’ll cover everything from AI fundamentals to industry-specific applications, tailored specifically for SMEs. Each month features a topic, demo, and challenge designed to equip you with the skills to incorporate AI effectively.  Don’t miss your chance to get ahead - join our waitlist for pre-launch access at 33% off. https://lnkd.in/eym4g6wU   #AI #BusinessGrowth #AIMastermind #TechForSMEs 

Are you leveraging AI in your business yet, or are you waiting for the “right time”?  The reality is, that time is now. AI isn’t just a future technology for major corporations-it’s a game-changer for small and medium-sized businesses too. From streamlining operations to enhancing customer engagement, AI provides immediate benefits that directly impact your bottom line.  In our AI for Business Annual Mastermind, we’ll cover everything from AI fundamentals to industry-specific applications, tailored specifically for SMEs. Each month features a topic, demo, and challenge designed to equip you with the skills to incorporate AI effectively.  Don’t miss your chance to get ahead-join our waitlist for pre-launch access at 33% off. https://lnkd.in/esJNbJqH #AI #BusinessGrowth #AIMastermind #TechForSMEs