Scott Malyon’s Post

Client Spotlight - Dan Fahy | Managing Director - Tandem Search | Not only is Dan the man when it comes to placing top talent, he's also the go to man for F&B. If you're ever in need of a recommendation of a top restaurant or bar to visit, follow his online reviews at @foodwriterdan

I'll be the first to admit, I am not a huge reader (something I'm working on). But, when there's something I can get into, I usually talk everyone's ear off about it post-read. While on vacation, I read Will Guidara's Unreasonable Hospitality. I loved it, and think whether you have a background in hospitality or not, I'd implore you to read it! It provides Will's amazing story about his upbringing, dedication to his team, the restaurant industry, and both his successes and failures over the course of his career. There's most definitely something everyone can learn from, big or small. Of course, my favorite portion was coffee related, when Will talks about the importance of the after meal cup of coffee, and how often it's neglected, even at some of the finest restaurants in the World! "Finally, I got the cup of filter coffee I'd been served after dinner. It was a perfectly fine cup of coffee, but because everything else about that meal had been so unbelievably 𝘱𝘦𝘳𝘧𝘦𝘤𝘵 perfect, that just-okay cup of coffee stood out". If you're interested, check the book out below and let me know your thoughts once you give it a read! #Hospitality #BeAtomic

What does hummus have to do with REKKI? 🧐 Before founding REKKI, Ronen and Noam ran Hummus Bros. They started from humble beginnings as a stand in Old Spitalfields Market and grew the business to 6 locations throughout central London. After 11 years of running restaurants, They saw first-hand how chefs work. How hard it is for chefs to keep track of food costs. And how best to work with their suppliers. As David mentions, REKKI has evolved over the years, but some things remain the same: we want to help make the hospitality industry more streamlined and profitable for everyone involved.

🌟 The World's Top Waiter Competition – Challenge #2: Presenting & Serving Wine 🍷 Dear Competitors, The journey to becoming the World’s Top Waiter is about showing your passion, skills, and professionalism at every step. We were thrilled to see the first challenge submissions, but we know many of you haven’t stepped up yet. This competition is about learning, growing, and showcasing your talent, and now is the time to dive in! 🌍✨ Remember, this is not just about winning a title but also about making connections, growing your confidence, and proving yourself on the world stage. So, if you haven’t yet participated, now is your chance to shine! Challenge #2: Presenting & Serving Wine 🍾 We want to see flawless style, correct protocol, and proper language as you present and serve wine to guests. Your task: Bring the bottle to the guest, present it properly (announce the wine type, vintage, etc.). Open the bottle carefully and pour a sample for the guest to taste. After the guest approves the wine, pour it over the rest of the table, and end with the guest who has tasted it. Bonus: Feel free to interact with the guests during the service or choose to work in silence. We want to see your style and professional demeanor in action! https://lnkd.in/ecxiXBJQ #waiter #waitress #topwaiter #competition #WineService #TopFans #followers #finedining #hospitality

In a restaurant, you’ve got waiters and busboys—two different roles, both essential. The waiter takes orders and serves food, while the busboy clears tables, washes dishes, and gets the place ready for the next rush. It’s easy to overlook the busboy, but without them, the restaurant doesn’t run smoothly. Now, think about your business. Every team has ‘waiters’—the ones front and center, closing deals, meeting clients. But behind the scenes, you need the ‘busboys’ too—the people taking care of the details, ensuring operations flow seamlessly. Both roles are vital. The trick is to respect the value each brings and ensure they’re recognized. With my team, I make it a point to support both sides. The people on the front lines get the spotlight, but I also check in with those working behind the scenes, making sure they know their role is just as critical. A business, like a restaurant, is only as strong as its most overlooked players. Success means every role gets the respect it deserves. So here’s the challenge: make sure your ‘busboys’ know they’re valued. The smooth running of your operation depends on it #TeamFirst #Value #BehindTheScenes #Success #Respect #Growth #TeamWork #Leadership

If you’re familiar with the show The Bear, it's about the journey of a young Michelin Star chef who, due to a family tragedy, leaves his prestigious restaurant job to run a family-owned sandwich shop. The shop is closed to make way for a fine dining restaurant, which now struggles with heavy debt due to excessive spending on R&D, so much so that despite creating a lot of buzz and having a full house every day, it's nowhere close to breaking even. Despite this dire situation, the protagonist creates a list of non-negotiables focused on achieving excellence, such as changing the menu daily. His team thinks he’s crazy for maintaining such high standards when the restaurant is barely hanging by a thread financially. Why am I writing about this? Because this scene made me think about a crucial lesson: maintaining high standards and values is easy when things are going smoothly, but the real test of professionalism comes when times are tough. True character is revealed under pressure. This is especially true in sales because it's so full of highs and lows. If one can maintain their integrity and professionalism even during tough times, I'd say it's a reflection of the strength of their character. While we are yet to see what happens to Carmi (the chef) and whether his restaurant gets a Michelin star or not, kudos to whoever wrote this character because it's so inspiring. #resilience #professionalism #success #saassales #techsales #linkedinvoice #ishagupta

In 2005, I took a leap and left Rome with a dream: to bring the authentic taste of Roman-style pizza to London. With Arancina, my family and I built something more than a pizzeria—we built a community, a place where authenticity, flavor, and values come together. From training as an in-house chef to mastering every aspect of restaurant operations, I’ve learned that passion and dedication are the real recipe for success. 🍕 What’s the biggest leap you’ve taken in your career? #EntrepreneurJourney #FamilyBusiness #ArancinaPizzeria”

If you strive to be the best at what you do, I’ve got a book to put on the top of your TBR list. This book is about so much more than the restaurant business or even hospitality. It makes you sharpen your lens on why you want to be the best and what it takes to get there. The book was even featured in my favorite episode of The Bear (Hulu S2:E7 – Forks). Here are three takeaways that I cannot stop thinking about: ONE - There’s a reason 4-star restaurants don’t have 140 seats. You can’t deliver 4-star service. {personalization matters} TWO - People don’t see every detail, but in aggregate, they’re powerful. {small things add up} THREE - Possibly my favorite…it feels great to make others feel good. {yes it does} Personally and professionally speaking, the last one is MY WHY and I didn't realize it until I read this book. I thrive when I help others succeed and help them feel their best selves. Will Guidara This book came into my life at the exact right moment. Thank you for putting it out into the world. Unreasonable Hospitality: The Remarkable Power of Giving People More than they Expect https://lnkd.in/gbPDdAEx Go to your library. Buy it online. Just get it in your hands and enjoy.

Here's a timeless truth: your goals must be etched in stone. 🗿 Place them where they're impossible to overlook, where you encounter them daily. But it's not enough to simply set goals; you must possess an unwavering and insatiable desire to achieve them. Without the tenacity to conquer your objectives, the road to success remains a distant and elusive path. Join me 👉 https://lnkd.in/e93ysMY on the journey to goal-oriented success in the restaurant industry! #RestaurantGoals #GoalSetting #RestaurantManagement