GP-Connect’s Post

Hospitality Sector Boosts Hiring for Summer 2024! Hospitality businesses are ramping up efforts to hire UK-based talent, aiming to fill 990,000 summer jobs, according to new research from Caterer.com. Major events like the Olympics, 2024 EUROs, and Taylor Swift’s UK tour have prompted 80% of businesses to increase staffing. Vacancies have surged by 24% from January to March 2024, with Scotland, the Northeast, and Yorkshire seeing the highest increases. Despite this, a quarter of businesses face challenges due to a lack of local talent. Brexit's impact is still felt, with 69% of businesses struggling to recruit. As a result, 85% are now recruiting from outside their local area, offering perks like accommodation support, relocation packages, and flexible shifts. A rising trend shows 3 in 10 workers are willing to relocate within the UK for better opportunities. Businesses are also tapping into untapped talent pools, such as ex-offenders, to meet the demand. Calvern James, Director of Hospitality Management at Caterer.com, highlights the sector's resilience and creative recruitment strategies. Read more here: https://lnkd.in/eMppiX4A Want to know how customer insights can help your business? Contact us at Retail Savvy. We would love to talk to you. Why don't you drop us a line at simon@retail-savvy.com Please visit our website for more details about us and client testimonials at https://lnkd.in/dtd82GQ Or follow us on LinkedIn: https://lnkd.in/etXuWN48 how customer insights can help your business? Contact us at Retail Savvy. #HospitalityHiring #SummerJobs #UKTalent #RecruitmentChallenges #RetailSavvy #CustomerInsights #WorkforceMobility #RetailSavvy #SavvyInsights

I just wrapped up an insightful conversation with Josiah over at Hospitality Daily the other week. We dove deep into the challenges and opportunities in the hospitality hiring landscape, backed by data from two powerful studies: - Hireology 2024 Hospitality Applicant Survey - Hireology-AHLA Food & Beverage Hiring Report These reports are packed with strategies designed to turn recruitment into a serious competitive advantage. We dissected the numbers and talked through the actionable steps hotel operators can take to thrive in this complex labor market. Based on the October BLS job report, leisure and hospitality was one of the sectors that saw a dip in job openings. So what does that mean? It's more important than ever that hotels are leading with confidence during the hiring process. To all the hotel managers out there, it's about more than filling roles—it's meeting candidate expectations head-on. Check out the episode and let's chat about how these insights can elevate your hiring game! ---> https://hubs.ly/Q02Z5M900

Struggling with hospitality hiring? You're not alone! With 1.1M unfilled hospitality positions in the US and 91% of hotels finding hiring challenging, the competition is like never before. We’ve identified the most common obstacles to acquiring great talent and developed a guide to tackle them head-on. Start reading now by clicking the link below. #HospitalityJobs #HospitalityCareers #TalentAcquisition #HospitalityRecruitment

 "Crafting Excellence: Nurturing Talent and Fostering Growth in the Hospitality Industry" Staffing is a critical aspect of ensuring the success of any team in the hospitality industry. As Food and Beverage specialist, I place a high value on creating a team that is not only skilled but also passionate about delivering exceptional experiences to our guests. When it comes to staffing, nepotism is a topic that requires careful consideration. While it can be tempting to hire friends or family members, it's important to prioritize merit and qualifications above all else. Hiring based on relationships rather than qualifications can lead to resentment among team members and may ultimately impact the quality of service we provide. At our property, we strive to create a culture of fairness and transparency in our hiring practices. We believe that by hiring the best candidates for the job, regardless of their personal connections, we can ensure that our team is comprised of individuals who are dedicated to upholding our standards of excellence. One way we nurture talent within our team is through mentorship programs. These programs pair seasoned professionals with aspiring talents, providing guidance and support to help them grow in their careers. By investing in our team members and providing them with opportunities for growth and development, we not only benefit our employees but also enhance the overall guest experience. In conclusion, staffing is a critical aspect of ensuring the success of our team in delivering exceptional hospitality experiences. By prioritizing merit and qualifications in our hiring practices and investing in the growth and development of our team members, we can continue to uphold the high standards of excellence that define our brand. #HospitalityExcellence #TeamDevelopment  #MeritBasedHiring #NurturingTalent

We're headed into the busiest season of the year for the hospitality industry! In our industry, there’s no substitute for experience. Interested in learning more about why candidate experience is crucial? On the blog, we share a few reasons to never compromise on a solid background. #hospitalitytaskforce #hospitalityindustry #hotelsandresorts

An Open Letter to Hospitality Professionals and HRs Dear Professionals in the Hospitality Industry, Have you ever considered that your experience in hospitality might just make you the perfect candidate for a PA or EA role? If you’re from the hospitality world, you already know the hustle: managing expectations, anticipating needs, and handling high-pressure situations—all with a smile on your face. These are exactly the traits that make exceptional PAs and EAs. Think of those chaotic days when the restaurant’s fully booked, or the hotel’s overflowing with guests. You juggle requests, troubleshoot issues on the fly, and manage crises with grace. That’s what being a PA/EA is all about—handling whatever comes your way and making sure everything runs smoothly behind the scenes. You’ve spent years mastering the art of service, and that attention to detail, combined with the ability to make quick, sound decisions, translates beautifully into the corporate world. For HRs out there; Don’t overlook hospitality professionals when scouting for PA/EA roles. These individuals have already honed their ability to work under intense pressure, multitask effectively, and remain proactive. They bring something extra to the table—a natural aptitude for client relations, an ability to anticipate needs before they’re communicated, and an innate sense of professionalism. However, to my fellow hospitality professionals, here’s a quick word of advice: learn to say no. In hospitality, the customer is always right, and the instinct is to please everyone. But in a PA/EA role, setting boundaries is crucial for keeping priorities straight. Saying no is not about refusing to help, it’s about managing your time effectively and ensuring that the most important tasks are given the attention they deserve. So, HR professionals—next time you’re filling a PA/EA position, take a closer look at those with a hospitality background. And to my hospitality peers—don’t underestimate the value of your experience. You already have what it takes to thrive in a corporate environment, and you might be the perfect fit for a role you never even considered. Sincerely, Jacqueline Rwezaura 🤗

I'm excited to announce our latest strategic partnership with Culinary Agents, the hospitality industry's go-to hiring platform. Turn's embedded AI technology will exclusively deliver safer, faster, and more affordable background checks to their platform's nationwide restaurant ecosystem. 🚀 #ArtificialIntelligence #HRTech #BackgroundChecks #AI

🚀 As we step into 2025, it's not just about setting new goals - it's about breaking through barriers in hospitality recruitment. Looking back at our journey since 2009, every challenge has been a stepping stone. From partnering with prestigious establishments to developing innovative all-inclusive recruitment packages, we've constantly evolved. But 2025? It's time to push even harder: • Adding value to our clients by sourcing solutions to help grow • Expanding our reach across the luxury hospitality sector • Strengthening partnerships with exceptional venues • Innovating our recruitment solutions • Making quality hospitality recruitment more accessible • Building stronger relationships with talented professionals To everyone in the hospitality industry - whether you're an ambitious chef, a passionate restaurant manager, or a hospitality professional dreaming bigger - let's make 2025 the year we transform challenges into triumphs. What's your biggest professional goal for 2025? Share below! 👇 #Hospitality #Recruitment #CareerGrowth #HospitalityIndustry #2025Goals #ProfessionalDevelopment #HospitalityJobs

Ready for Your Next Job Promotion in Hospitality? The hospitality sector is booming with opportunities, but to climb the career ladder quickly, you need more than just hard work. Here are 8 practical tips to help you secure that coveted promotion (I have not included the first and the most important tip- ASK FOR PROMOTION as it isn't coming by itself): 1. Excel in Customer Service: Go above and beyond to delight guests. Memorize frequent guests’ preferences, address them by name, and resolve issues swiftly. Exceptional service will get you noticed. 2. Show Initiative in Daily Operations: Volunteer for extra shifts during peak times, help cover for colleagues, and step in to handle unexpected challenges. Your willingness to support the team is crucial. 3. Keep Your Workspace Pristine: Whether it's the front desk, kitchen, or housekeeping, maintain a clean and organized environment. A tidy workspace reflects your professionalism and attention to detail. 4. Enhance Guest Experiences: Suggest improvements for guest services, such as personalized welcome kits or themed events. Innovation in guest experiences can set you apart. 5. Build Strong Relationships: Connect with guests and colleagues alike. Engage with guests to gather feedback and build rapport with your team to foster a collaborative work environment. 6. Stay Updated with Industry Trends: Keep abreast of the latest trends in hospitality, such as sustainable practices or new technology. Attend industry webinars, read trade publications, and bring fresh ideas to your team. 7. Upskill Continuously: Pursue additional certifications or training programs in areas like food safety, event planning, or hospitality management. Your commitment to professional development will be valued. 8. Seek Feedback and Act on It: Regularly ask your supervisor for feedback and implement their suggestions. Show that you’re keen to improve and grow within the organization. Implement these strategies, mix them up, and watch your hospitality career soar! #careergrowth #jobpromotion #worksmart #hospitalitycareers #careeradvice #leadershipskills

From hospitality to guest services: the skills that cross over 💚 If you've worked in hospitality, you might be surprised at how many skills you already have that are perfect for a guest services role. Whether it's building connections, managing time, or juggling tasks, these skills are more transferable than you think. Curious about how a career in hospitality could translate into something new? Check out our latest blog post for some insight! 👇 https://lnkd.in/eYCNQgEE #TransferableTalent #GuestServices #CareerShift #SkillsForLife