Graduate Hotels’ Post

Bigger Quote of the Week – CEO Hilton Hilton, named the #`1 Best Place to Work in the US, is a surprise given the challenges of attracting and retaining talent in the hospitality industry. The key is trust and purpose (not just words, but actions). Notes Chris Nassetta, Hilton CEO:  "We’re in a service industry, and our job is delivering exceptional experiences to our customers all the time…If I want to do that, and I want to do it better than our competitors and deliver that alpha. My team has to be inspired. They have to feel part of something bigger than them. They have to understand what the purpose is and understand how they fit into it and trust it. They have to feel good about it. And when they do feel good about it, they feel empowered. They give more effort, which translates into alpha and delivering better experiences for customers.” Lots of wisdom in that quote – please take it to heart. And as someone who travels a lot, Marriott could learn a lesson or two from Hilton. It seems without a Marriott heir in the CEO seat, their service has lost its soul.

Curious about a career in hospitality? Discover the essentials you need to know about this dynamic industry!  Start your journey today with DC Global Talent and make a lasting impact on guest experiences worldwide! 🏩🌐 #HospitalityIndustry #CareerInHospitality #DCGlobalTalent #CustomerService #TravelAndTourism #EventManagement #HospitalityCareers #JoinTheJourney

Most hoteliers spend their entire careers striving for world-class service. But here's something they don't teach you in school: Achieving it is way easier than you think. 🌟 Here's how to save yourself a decade and unlock exceptional hospitality this year: - Apsilon Hotels. - Contact us for Group Sales. - #HospitalityExcellence - #ServiceFirst #HotelManagementCompany #WinningCulture

The First-Time Hospitality Playbook Read this if you want to boost productivity and success 🌟

Legend Hotel Lagos Airport, Curio Collection By Hilton is indeed a Great Workplace. Thank you for helping us build a Community of Great Workplaces in Nigeria. Imagine 50% of companies in Nigeria being Great Workplaces, and the impact on the Nigerian economy. Research shows that companies with high-trust cultures outperform those without by a significant margin. Higher productivity leads to increased business performance, and with that comes more jobs, higher income levels, and a ripple effect of economic stability.

The Two-Meter Rule at Hilton Hotels One of the most inspiring principles in the hospitality industry is Hilton's Two-Meter Rule. This rule is simple yet powerful: > When a guest comes within two meters of you, stop what you're doing, smile, and greet them. This isn't just a guideline; it's a philosophy that transforms guest experiences into memorable moments. Why does it matter? Creates a sense of care: Guests feel acknowledged and valued when they are greeted warmly. Strengthens team culture: It fosters responsibility and attentiveness among employees. Builds loyalty: Small gestures of attention leave a lasting positive impression. This principle can be applied beyond hotels — in any business or even daily life. Imagine the impact if we all acted responsibly within our own "two-meter radius," creating a more caring and connected world. #brandprinciples #Hiltonhotel

The scope of hospitality industry.

To be one of the corporate Hospitality Solutions providers encompasses international standards of excellence.

Discover how #TheHospitalityShow can drive innovation, set you apart from the competition, and fuel your business growth. Hear from top executives at Hilton, Marriott, and IHG on why this event is a must-attend. Join the ranks of these companies and many more that are sending their executives to #THS24. Hilton Hotels & Resorts Marriott International IHG Hotels & Resorts #HotelDevelopment #HotelOperations #HotelOwners #HotelManagement

The Life-Changing Power of Hospitality How the Industry Transforms Lives with Anthony Bucco Discover the incredible impact of the hospitality industry in providing purposeful careers and opportunities for individuals. Explore the virtues and benefits of working in this field and how it has saved and transformed countless lives. #HospitalityIndustry #CareerOpportunities #LifeTransformation #PurposefulCareers #ImpactofHospitality #ChangingLives #HospitalitySuccessStories #HospitalityBenefits #InspiringHospitality #CareerSuccess