Grant Wright’s Post

🌟 What’s Next for UK Hospitality in 2025? 🌟 Curious about the trends shaping the future of the UK hospitality industry? We’re diving into what’s driving success this year. 🔗 Check out our latest blog: https://lnkd.in/eSXZ9vjv Whether you’re a business leader, industry professional, or just passionate about hospitality, this is your guide to staying ahead in 2025. 🚀 #HospitalityTrends #UKBusinessGrowth #2025Trends #EmployeeWellbeing

Principles of a Successful Presidential Transition A presidential transition is a valuable—and vulnerable—time for an institution. It is a moment of opportunity that can be effectively utilized or squandered. How can you harness the energy of a transition to capitalize on the opportunity? There are four principles that will enable your college to move forward strategically.  (https://lnkd.in/eDD56aWR)   ●     Celebrate together. In order to move forward well, you need to spend appropriate time marking the important moments of the last presidency. Allow a wide variety of ways to celebrate, including publications, public events, and social media. ●     Communicate Often. Transparency is essential for a successful presidential transition. The search process should be thoroughly explained and readily available. Create a specific page on your college website that students, staff, alumni, and other stakeholders can refer to when they have questions about timelines, process, and progress. ●     Engage Your Mission. An institution is bigger than any one leader. Anchor your community in the principals that have been through lines across the history of your college. Throughout the transition, intentionally connect to the mission and values that drive your organization. This will enable your community to be nourished by the past as they step into the future.  

"When a leader disavows the eternal law of trust, policies and dictums become hollow commands, followed out of fear rather than belief, and the soul of the organization begins to erode." Jim Woods. In the hospitality industry, trust is the foundation upon which successful businesses are built—trust between management and staff, and most importantly, between the brand and its guests. Without it, even the most polished operations or refined policies cannot deliver the authentic experiences that today’s travelers demand. At Woods Kovalova Group, we’ve partnered with leading brands like Marriott to help cultivate this trust at every level of the organization. By fostering leadership rooted in integrity, we assist hospitality companies in creating guest-centric cultures that drive both satisfaction and loyalty. (https://lnkd.in/eK_HSxBn)

Woah! The ELEVATE® Conference is heading to the iconic Hotel del Coronado in San Diego, CA! 👏🏾 Be sure to earmark September 3-4 to attend the nation's most energetic conference. Education topics are relevant to #RiskManagment, #ClaimsManagement, #HumanResources, and #LegalProfessionals. See you in San Diego! 🚀 #Insurance #WorkersCompensation

Get to know Marcus Läth, CEO of A Family Club, in this Travel News interview where he shares his thoughts on leadership, service, and the future of the club. Read the full article by Viggo Cavling here: https://lnkd.in/dVaQhmws

I’m reading the book “Unreasonable Hospitality” by William Guidara, and it’s challenging me to rethink how we can better serve our “guests” in the public sector while taking better care of our team members so that they can deliver exceptional service! Answer? Through the lens of hospitality. Coming from a hospitality background where the focus was guest satisfaction and pure enjoyment in exceeding expectations, it’s almost a paradigm shift for the public sector to think in this manner where red tape, slow service, and outdated processes can be the norm. The good news is that it doesn’t have to be this way! Watch the brief video below to learn why it’s important to create exceptional hospitality moments to build relationships, no matter what type of service you’re in, restaurant or public. It’s all about the relentless pursuit of excellence! P.S. A big “thank you” to Nicholas J. Saller for recommending the book “Unreasonable Hospitality” to me…I’m on my second listen! #leadership #leadershipjourney #hospitality #elevenmadisonpark #publicsector #pursuitofexcellence

Have you ever wondered what it takes to grow a travel start-up into a global travel management leader; to expand into new markets and adapt to changing travel, economic and socio-political impacts along the way? In this candid interview, Jamie Pherous, CTM’s Founder and Managing Director, shares insights from his formative years and early career that have shaped his vision for the company. https://okt.to/PUm62c #BusinessTravel #TravelManagement #TravelTechnology

I am delighted to share the success of my recent trip to Sydney, where we embarked on a journey filled with productive engagements and meaningful interactions. This trip was not only a testament to the strength of our partnerships but also a celebration of the exceptional efforts of our New South Wales team. During our visit, we had the privilege of meeting with some of our key customers, including Real Pet Food and Visy. These meetings were instrumental in discussing innovative strategies to enhance our energy-related work, focusing on optimization and operational efficiency for their respective operations. The collaborative spirit and forward-thinking mindset exhibited by our partners were truly inspiring and reinforce our commitment to delivering exceptional value and sustainable solutions. Our trip culminated in a dinner with the key management team, where we had the opportunity to reflect on the outstanding contributions and achievements of our New South Wales operations. The dedication, expertise, and relentless pursuit of excellence demonstrated by our team have been pivotal in driving our success in this dynamic industry. Valuing our people and nurturing their talent are fundamental to the growth and prosperity of our business. In conclusion, I extend my heartfelt gratitude to our customers for their trust and partnership, and to our team for their unwavering commitment and remarkable performance. Together, we are forging a path of innovation, efficiency, and excellence. Thank you for your continued support and dedication. #BusinessSuccess #CustomerAppreciation #TeamExcellence #InnovationInEnergy #OperationalEfficiency #SustainableSolutions #PartnershipsMatter #TalentManagement #GrowthAndProsperity #EnergyOptimization #NSWOperations #Leadership #TeamWork #IndustryLeadership

A very accurate summary of what hospitality in Scotland means .

"Every relationship is a gift of the spirit, seeking our gratitude and openness to understand why we’ve been brought together." – Marie-Noëlle Anderson In the safari industry, the cornerstone of a truly unforgettable guest experience is genuine connection. Safari operators who excel at creating meaningful, personalized interactions set themselves apart. Our Safari Experience Experts, who embody this best practice, are not only experts in the safari world but are also true champions of hospitality. A best practice in the industry is cultivating teams that are passionate about sharing their knowledge with each guest, ensuring that every interaction is warm, heartfelt, and welcoming. What distinguishes top operators is an unwavering focus on care, attention to detail, and, most importantly, putting people first. Each moment with a guest should be seen as an opportunity to listen, connect, and show gratitude for the relationships we are fortunate to build. By prioritizing these human connections, we elevate the guest experience and create lasting memories. #Hospitality #GuestExperience #PeopleFirst #BestPractices #AuthenticConnections #Teamwork #SafariOperators #Leadership #2024travel #ConservationTourism #magicalkenya #mykenyatravel #tembeakenya #ZuruKenya #wildlife #wildlifeconservation