GuestReady’s Post

Whether you’re hosting a large convention, reserving a block of rooms for a wedding or ramping up for a hectic summer season, bed bugs have a knack for making their presence known when it’s least convenient. Read how Allergy Technologies LLC can help #HotelBusiness https://lnkd.in/dFDUmTbv #AllergyTechnologies #ActiveGuard #bedbugs #bedbugprevention #bedbugsafety #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging

Bed bugs aren’t going anywhere. In fact, they are increasing, and not merely in urban areas. Suburban and rural America are also becoming homes for the pests as their relentless march continues. Read how Allergy Technologies LLC can help #HotelBusiness https://lnkd.in/egvV4Xgm #AllergyTechnologies #bedbugs #bedbugsafety #bedbugprevention #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging

After arriving at the airport to find my bag waiting for me and a taxi ready to take me to my destination, I thought my journey was off to a perfect start. However, the real test began when I reached the hotel. The entire hotel's nationwide system was down, rendering them unable to verify room cleanings or check us in. This situation persisted for hours. Here’s where company culture and its impact on customers collide. Let's unpack the experience: Positives: 1. Calm and Friendly Staff: The hotel staff remained composed and courteous throughout the ordeal. 2. Resourcefulness: They made the best of a difficult situation by offering free drinks (both alcoholic and non-alcoholic), cookies (including gluten-free options), and drink tickets for future use. 3. Manual Workarounds: Staff found a way to manually assign rooms and create key cards. 4. Personal Apology: The hotel’s general manager personally apologized to our conference group the next day. Areas for Improvement: 1. Allergy Accommodations: As someone with allergies requiring specific accommodations, I found the pre-assigned room was given to someone else and the thoroughness of the quality check was lacking. Always ensure that everything is double-checked, especially for guests with special requirements. 2. Lack of Contingency Planning: Knowing about the system issue early, especially with an imminent cruise departure and a large conference, should have triggered a contingency plan immediately. 3. Communication Breakdown: Although they took everyone's phone number and had us fill out a manual credit card authorization form, they failed to follow through. I never received a call about my room, even after waiting hours and being home for over a week. Inefficient Check-In Process: Members of our conference group waited longer for their keys compared to individuals who approached the desk on their own. This seemed counterintuitive and frustrating. 4. Room Assignment Issues: Guests walked into rooms that were either not cleaned or already assigned to others, leading to frustration and some guests leaving the hotel. Quick quality checks could have prevented this. If you are experiencing an unintended culture, join us for our next virtual conversation. https://buff.ly/3KRTJU8

After arriving at the airport to find my bag waiting for me and a taxi ready to take me to my destination, I thought my journey was off to a perfect start. However, the real test began when I reached the hotel. The entire hotel's nationwide system was down, rendering them unable to verify room cleanings or check us in. This situation persisted for hours. Here’s where company culture and its impact on customers collide. Let's unpack the experience: Positives: 1. Calm and Friendly Staff: The hotel staff remained composed and courteous throughout the ordeal. 2. Resourcefulness: They made the best of a difficult situation by offering free drinks (both alcoholic and non-alcoholic), cookies (including gluten-free options), and drink tickets for future use. 3. Manual Workarounds: Staff found a way to manually assign rooms and create key cards. 4. Personal Apology: The hotel’s general manager personally apologized to our conference group the next day. Areas for Improvement: 1. Allergy Accommodations: As someone with allergies requiring specific accommodations, I found the pre-assigned room was given to someone else and the thoroughness of the quality check was lacking. Always ensure that everything is double-checked, especially for guests with special requirements. 2. Lack of Contingency Planning: Knowing about the system issue early, especially with an imminent cruise departure and a large conference, should have triggered a contingency plan immediately. 3. Communication Breakdown: Although they took everyone's phone number and had us fill out a manual credit card authorization form, they failed to follow through. I never received a call about my room, even after waiting hours and being home for over a week. Inefficient Check-In Process: Members of our conference group waited longer for their keys compared to individuals who approached the desk on their own. This seemed counterintuitive and frustrating. 4. Room Assignment Issues: Guests walked into rooms that were either not cleaned or already assigned to others, leading to frustration and some guests leaving the hotel. Quick quality checks could have prevented this. If you are experiencing an unintended culture, join us for our next virtual conversation. https://buff.ly/45xJXjp

In the hospitality industry, maintaining a pristine reputation is paramount. One of the most insidious threats to a hotel’s brand image is the presence of bed bugs. Read how Allergy Technologies LLC can help #HotelBusiness https://lnkd.in/e9VQX5pU #AllergyTechnologies #ActiveGuard #bedbugs #bedbugsafety #bedbugprevention #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging

Regular cleaning is crucial for maintaining a high standard in your Fort Lauderdale Airbnb. Not only does it keep your space looking fresh and inviting, but it also reduces the spread of germs and allergens. Consistent cleaning can lead to better guest reviews, higher occupancy rates, and increased profits. A well-maintained property shows guests that you care about their comfort and safety. #airbnb #cleaningtips #fortlauderdale #hospitality #guestsatisfaction #cleaningservice #airbnbtips #propertymanagement #vacationrental #cleaningroutine #guestexperience #hygiene #homecleaning #cleaningcompany #shorttermrental

With the increase in travel during this time of year, there is also a rise in the likelihood of encountering an unwelcome guest during your stay at a hotel—bed bugs. Read how Allergy Technologies LLC can help #HotelBusiness https://lnkd.in/eYNy5Rf5 #AllergyTechnologies #ActiveGuard #bedbugs #bedbugsafety #bedbugprevention #hotel #hotels #hotelnews #hotelowners #hoteliers #hotelindustry #hospitality #hospitalitynews #hospitalityindustry #hotelsandresorts #lodging

As Halloween approaches, it’s essential to consider the impression your hotel makes on guests. Don’t let dirty carpets frighten away potential customers! Let Renue Systems chase away the spookiness with our professional deep cleaning services. This Halloween, prioritize cleanliness and make it your number one focus to keep your guests smiling. Our expert team uses advanced techniques and eco-friendly products to eliminate dirt, allergens, and any frightful surprises lurking deep within your carpets. With our thorough cleaning, you can ensure a pleasant stay for everyone, enhancing their overall experience and encouraging them to return. Remember, first impressions matter! A clean, fresh-smelling carpet not only elevates the appearance of your hotel but also contributes to a healthy environment for your guests and staff. Make this Halloween a memorable one for all the right reasons! Contact Renue Systems today to schedule your carpet cleaning and create a welcoming atmosphere that leaves a lasting impression. #CleanCarpets #RenueSystems #HalloweenReady #DeepCleaning #GuestExperience #Hospitality #HealthySpaces #EcoFriendlyCleaning #ProfessionalService #ImpressYourGuests #HotelMaintenance #CarpetCare #SpookySeasonCleanup

Personalizing the guest experience can set us apart in hospitality. Paying attention to small details like preferences or dietary needs creates memorable moments. It's the little things that make a big difference. #HospitalityExcellence #GuestExperience #CustomerCare #FandBInnovation #AttentionToDetail #MemorableMoments

Checking your #hotel room thoroughly upon arrival will help ensure your #safety and avoid any unwanted incidents. The area under the bed is one of the places you should not miss. #DreamVacation #TravelGoals #HotelExperience After a long #flight, all anyone wants is a good night's sleep in the comfort of their hotel room. Why do you need to check under the bed when checking into a hotel? To ensure safety when staying at a hotel, everyone should check everything in the room when checking in such as bed sheets, TV, refrigerator, power outlet... However, many people often forget the location under the bed. In addition to detecting whether there is someone hiding under the bed in the hotel room, checking this location helps you know whether the hotel room is clean or not. If not cleaned properly, under the bed is a place with a lot of dust, hair, condoms, cigarette butts, food wrappers left by previous #guests. Moreover, this is also a place where insects such as ants, cockroaches, bugs, bedbugs... Many types of insects cause allergies, itching, and even cause infectious #diseases for you. More dangerously, under the bed in a hotel can also be a place where someone hides objects, weapons, stimulants that cause #trouble for you. Therefore, checking under the bed when checking into a hotel room helps #protect #yourself. When checking into a hotel, to ensure your safety and personal interests, you need to check carefully to avoid unwanted incidents. The area under the bed is one of the places we should not ignore. According to Esther, the habit of throwing a water bottle under the bed as soon as you check into a hotel room is applied by her as a proactive preventive step to ensure your safety during your stay. The flight attendant of European Airlines KLM explained that by doing this, she can easily detect if someone is hiding under the bed. When throwing a water bottle under the bed, if it does not roll out, you can look down yourself or ask your companion or hotel staff to look under the bed to see if anyone is holding the water bottle. If there is no one underneath, the water bottle will roll to the other side. In the worst case scenario, you should quickly leave the room and call the hotel security staff to handle it. #HotelTourism #LuxuryTravel #Holidays