Harper Associates’ Post

Hiring the right team can make all the difference in the hospitality industry! Here are the top things to look out for when bringing new members on board. 🌟 #HospitalityCoach #HiringTips #TeamBuilding #HospitalityIndustry #QuickTips

I see a lot of this on LinkedIn and it may just be me, but I get red flags. Why are companies seeking to fill major roles from outside candidates? Why aren't they promoting from within? Why aren't leaders who are already leading, take the time to train someone to run things. As if it takes a college degree to crunch numbers. Because if you have a great team, there's no need for managers. I personally wouldn't want to be an outsider hired to manage people with high seniority. You're talking about immediate resentment from employees. Perhaps even the loss of great talent.

For my hospitality industry network. Three ways you can tackle the challenges of hiring.

💼 Stop hiring. Start *building a team.* 💡 A team that stays, grows, and delivers exceptional results. It’s not just about filling roles—it’s about creating a culture of trust, performance, and loyalty. 🚀 Ready to make recruitment your secret weapon? Let's build something extraordinary. 💪✨ #HospitalityRecruitment #TeamBuilding #Hotelstaff #hospitality #hotel #hotels #restaurant

Thank you for your support in sharing or connecting me with relevant opportunities ☺️ I am seeking new opportunities to apply my skills and expertise. My career has been dedicated to transforming visitor experiences, driving operational excellence, and fostering team productivity in the entertainment, retail, and hospitality sectors. #WhatIoffer 1.Visitor Experience & Operations Leadership:Managed operational budgets, enhanced visitor satisfaction, and led teams to achieve KPI goals in high-traffic environments like ARTE Museum and Infinity des Lumières. 2.Customer Service Management:Transformed service protocols, improved client relationships, and drove team retention, achieving a 4.8/5 customer satisfaction score. 3.Team Leadership & Training: Created training programs and implemented efficient scheduling to enhance team productivity and reduce costs. 4.Cross-Functional Collaboration: Worked closely with marketing teams to increase customer retention and boost revenue growth. #KeyRoles - Operations Supervisor: ARTE Museum – Led visitor engagement strategies, coordinated events, and streamlined processes during the pre-opening phase. - Customer Service Manager:Infinity des Lumières – Optimized service delivery and improved team performance through strategic initiatives. - Guest Service Team Leader:EMAAR Entertainment – Enhanced customer loyalty and executed large-scale public events. #SeekingRolesIn - Visitor Experience Manager - Operations Supervisor - Guest Relations Manager - Customer Service Manager - Team Training Coordinator I am passionate about creating memorable visitor experiences and streamlining operations to achieve organizational goals. If you’re hiring or know of opportunities that align with my expertise, I would love to connect and discuss how I can contribute to your team. #longpost #opentowork #customerservice

Director of Revenue