Harriss Wagner Consultants and Advisers’ Post

𝗗𝗼 𝘆𝗼𝘂 𝗥𝗘𝗔𝗟𝗟𝗬 𝗴𝗶𝘃𝗲 𝗮 $𝗵𝗶𝘁 𝗮𝗯𝗼𝘂𝘁 𝘆𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗻𝗱 𝗽𝗿𝗼𝘀𝗽𝗲𝗰𝘁𝘀? If so, do you measure it? In my 2 ½ years researching the fastest-growing bootstrapped companies, I came across some awesome (I use that word a lot) companies that I consider world-class in their customer care. One example is the recruiting and staffing company @JCWGroup. The word “recruiter” might bring up images that aren’t particularly positive. JCW knew the perception of staffing companies in their industry and set out to professionalize the industry through hiring, training, adding value, and providing exceptional service, which propelled the company’s incredible growth. Their strategic weapon is called their 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗮𝗿𝗲 𝗖𝗵𝗮𝗿𝘁𝗲𝗿 which is a list of the promises they make to their clients and their candidates. For example, they make sure they call each candidate they are working with at least once weekly to update them on the job application. If you’ve ever been a job candidate, you know how infrequently most companies communicate with you and how often you’ve been ghosted when the position was filled. JCW recruiters check in with their candidates every seventy-two hours to let them know how the search is going for the assignment. JCW Group’s chief revenue officer, John Newton, explained their approach to me: 𝘍𝘰𝘳 𝘦𝘹𝘢𝘮𝘱𝘭𝘦, 𝘰𝘯 𝘢 𝘍𝘳𝘪𝘥𝘢𝘺 𝘢𝘧𝘵𝘦𝘳𝘯𝘰𝘰𝘯, 𝘱𝘦𝘰𝘱𝘭𝘦 𝘩𝘢𝘷𝘦 𝘢𝘯 𝘩𝘰𝘶𝘳 𝘪𝘯 𝘵𝘩𝘦𝘪𝘳 𝘥𝘪𝘢𝘳𝘺 𝘥𝘦𝘥𝘪𝘤𝘢𝘵𝘦𝘥 𝘵𝘰 𝘤𝘢𝘭𝘭𝘪𝘯𝘨 𝘦𝘷𝘦𝘳𝘺 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦 𝘵𝘩𝘦𝘺 𝘩𝘢𝘷𝘦𝘯’𝘵 𝘱𝘳𝘰𝘤𝘦𝘴𝘴𝘦𝘥 𝘵𝘰 𝘶𝘱𝘥𝘢𝘵𝘦 𝘵𝘩𝘦𝘮, 𝘦𝘷𝘦𝘯 𝘵𝘰 𝘴𝘢𝘺, '𝘐’𝘮 𝘴𝘰𝘳𝘳𝘺, 𝘸𝘦 𝘩𝘢𝘷𝘦 𝘯𝘰 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬 𝘧𝘰𝘳 𝘺𝘰𝘶 𝘺𝘦𝘵. 𝘐 𝘱𝘳𝘰𝘮𝘪𝘴𝘦 𝘺𝘰𝘶 𝘐’𝘮 𝘤𝘩𝘢𝘴𝘪𝘯𝘨 𝘪𝘵.' 𝘐𝘧 𝘺𝘰𝘶 𝘥𝘰 𝘵𝘩𝘢𝘵 𝘵𝘰 𝘢 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦, 𝘺𝘰𝘶 𝘸𝘪𝘭𝘭 𝘣𝘦 𝘵𝘩𝘦 𝘰𝘯𝘭𝘺 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦 𝘳𝘦𝘤𝘳𝘶𝘪𝘵𝘮𝘦𝘯𝘵 𝘤𝘰𝘮𝘱𝘢𝘯𝘺 𝘰𝘶𝘵 𝘰𝘧 𝘵𝘩𝘦 𝘰𝘵𝘩𝘦𝘳 𝘵𝘸𝘦𝘯𝘵𝘺 𝘵𝘩𝘦𝘺’𝘳𝘦 𝘸𝘰𝘳𝘬𝘪𝘯𝘨 𝘸𝘪𝘵𝘩 𝘵𝘩𝘢𝘵 𝘮𝘢𝘥𝘦 𝘵𝘩𝘢𝘵 𝘤𝘢𝘭𝘭, 𝘸𝘩𝘪𝘤𝘩 𝘮𝘦𝘢𝘯𝘴 𝘵𝘩𝘦𝘺’𝘭𝘭 𝘳𝘦𝘮𝘦𝘮𝘣𝘦𝘳 𝘢𝘯𝘥 𝘸𝘢𝘯𝘵 𝘵𝘰 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘶𝘴 𝘢𝘯𝘥 𝘳𝘦𝘧𝘦𝘳 𝘶𝘴 𝘵𝘰 𝘰𝘵𝘩𝘦𝘳 𝘤𝘢𝘯𝘥𝘪𝘥𝘢𝘵𝘦𝘴 𝘢𝘯𝘥 𝘤𝘭𝘪𝘦𝘯𝘵𝘴. The performance metrics under their Customer Care Charter are tracked as closely as any traditional sales performance measures. Their focus on measurably servicing their customers better than their competitors has propelled their extraordinary success. Do you measure the brand promise you make to your customers? If not, start tomorrow. - Pete Find out more > www.scaleupfaster.com #growthhacking #businessowner #businessgrowth #entrepreneurship #scaleupfaster

Why should we partner with YOU??? We get this question asked quite a lot, because why do a organisation needs a recruiting partner? Our straight answer is "We want to be your 𝗚𝗥𝗢𝗪𝗧𝗛 𝗣𝗔𝗥𝗧𝗡𝗘𝗥". 🌱 𝗧𝗼 𝗘𝘅𝗽𝗮𝗻𝗱 𝗬𝗼𝘂𝗿 𝗛𝗼𝗿𝗶𝘇𝗼𝗻𝘀 : We believe that growth often comes from exploring new territories. Whether that's a new market, a new industry, or a new role, we're here to help you navigate unfamiliar waters and reach further than ever before. 📈 𝗧𝗼 𝗦𝗰𝗮𝗹𝗲 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁𝗹𝘆 : Growth can be chaotic, but it doesn't have to be. With our expertise and resources, we can help you scale your team smoothly and efficiently, ensuring you have the right people in the right places at the right time. 🤝 𝗧𝗼 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗖𝗹𝗶𝗲𝗻𝘁 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 : We understand that your clients are your priority. That's why we strive to understand your business inside out, so we can provide you with talent that not only fits your culture but also enhances your client relationships and service quality. Growth is the ultimate goal of any company, and we want to be right there with you, growing alongside, supporting you every step of the way. Let's grow together! 🚀 Pick up your phone and dial +44 7553042626 to see how we align to your growth. 💙 #growthpartner #business #recruiting #talents #scalingbusiness

Help! We can’t seem to create enough opportunities. This is a common problem for lots of the companies that I work with. There is always a desire to find new customers. Hang on a minute. What about your existing customers? It is much easier to sell to an existing customer than it is to sell to a new one. Go back to all the companies that you have worked with in the past and see if you can work with them again. If you did a good job last time, they are likely to be happy to give you more work. In addition, you should ask for a referral. People are almost always happy to give a referral, they just need to be asked. If you are referred to someone else then you immediately have some credibility with them that you can use to more quickly establish trust with them and position yourself for more work. So, if you are looking for more opportunities, don’t forget the people that you have already worked with. To learn more, search “Hoolock Consulting”. #sales #business #technology

More business opportunities

Opportunity awaits, have you noticed? Your colleagues following the executive Moves have. Here’s why it matters: ► Networking Opportunities: Keeping track of executive moves helps build and maintain professional networks. Networking is crucial for partnerships, collaborations, and future career opportunities. ► Keeping Up With the Industry: You’ve spotted important adjustments being made by three companies in your supply chain and two by your competitors. By following the executive-level movement, you’re equipped to notice the patterns and ask the right questions to better understand them. These are just the beginning. Unlock numerous benefits with #DERGEL Executive Moves — link in the comments section! #ExecutiveMoves #ExecutiveCoaching #ExecutiveSearch

Have you helped - or hindered - your #referral sources connect you with qualified opportunities?... As a #fractionalexecutive, you are quite aware of how important referrals are to your business. As interested in providing referrals to you as your colleagues are, they are busy and usually not as clear about exactly who to introduce you to, or what to listen for, in order to make 𝗾𝘂𝗮𝗹𝗶𝗳𝗶𝗲𝗱 𝗶𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻𝘀. I often get referrals - and they are much appreciated. As well intentioned as these introductions are, they can be “off the mark” unqualified referrals. Why? My colleagues need to know exactly the right referral construct and it is my responsibility to be crystal clear about this. I also need to properly guide referral sources about the most likely “𝗲𝘃𝗲𝗻𝘁 𝘁𝗿𝗶𝗴𝗴𝗲𝗿𝘀” or “𝗶𝗻𝗳𝗹𝗲𝗰𝘁𝗶𝗼𝗻 𝗽𝗼𝗶𝗻𝘁𝘀” - the specific circumstances- causing ideal prospects to reach out for professional guidance and service. For most fractionals, these “event triggers” would be when a company is going through some kind of significant “migraine headache” or change: 💥Loss of a key leader 💥 #Merger 💥 #Acquisition 💥 potential loss of funding or new round 💥 Loss of a major client - or several clients 💥 New leadership 💥 New product launch 💥 New product failure Help your referral partners help you by sharing what to listen for and who to listen to so they can be effective in their referring to you. Then you can apply these same guidelines for referring to them. In Fractional Connections Community, we designed a special Referral Cheat Sheet to help members map out their exact referral criteria to share with colleagues. #referrals #VistageLosAngeles

Business opportunities will be available around you and organization must have the right talent to catch those Business opportunities. So having right Talent is very important for every business to be successful

What if making our services more affordable could help more businesses thrive? 🌱 For years, we’ve leveraged our executive search expertise to also fill critical non-executive roles, applying the same rigorous sourcing and in-depth screening. The results have been remarkable! We've also used the same fee structure as for our premium executive search services... until now! 🚀 Introducing AVT Precision 🚀 Our new service model specifically designed for mid- to senior-level professional searches, offering: - Exhaustive Talent Sourcing - Signature Deep-Dive Interview Process - Cultural Fit Expertise - Tiered Flat Fees — lower than our past charges We understand the importance of budgeting and cash flow, especially for growing businesses. That’s why we’re also offering flexible payment options spread over several months. This initiative is just one of the ways we're tailoring our services to meet the needs of entrepreneurs. We also offer a subscription service and can create customized packages to support every role from top to bottom of your organization. Our goal? To empower more entrepreneurial leaders to build exceptional teams! 📢 We’d love to hear from you! What other barriers should we be breaking down to make high-caliber recruiting services more accessible? #Recruiting #Hiring #ExecutiveSearch #TalentAcquisition #Entrepreneurship #AVTPrecision

After speaking with a Partner & director yesterday of an expanding company, here's what I learned about expansion bottlenecks. The biggest challenge he shared? Hiring. Big shock. He mentioned that their hiring process was too slow, and the operational side of it was too inefficient—which is understandable. After all, you're focused on building innovative solutions, not running a recruitment agency. But here’s the catch: while your internal resources are focused on product development and growth, a slow hiring process can become a major roadblock to your overall success. Here’s what I advise doing to overcome this: →  Streamlining recruitment with external partners →  Allowing their teams to focus on core operations while experts handle talent acquisition →  Filling key roles faster, without sacrificing quality →  Building long-term talent pipelines to avoid future bottlenecks →  Speed + efficiency = growth without the headache. Partnering with a recruitment agency can free up your resources, letting you focus on what matters most - scaling your business! If you’re ready to stop letting hiring slow down your growth, I’d love to chat about how we can help you bring in top-tier talent quickly and efficiently. 👇 Book a call below or send me a DM to book a time and explore how we can help your business scale smoothly in Q4 - 2025. - https://lnkd.in/eSESiG5w #BiotechHiring #Hiring #RecruitmentSolutions #GrowthStrategy #HiringChallenges #ThriveRiseAgency #ScalableGrowth

💡 Don’t judge a business by the way the building looks. 💡 Today I walked into a business that didn’t seem remarkable from the outside. But instead of making assumptions, I looked beyond appearances and took the time to listen and understand their needs. By doing so, I unearthed a massive opportunity for both hire and purchase. This experience reminded me that opportunity can come from the most unexpected places. Often, it’s not about how impressive a building looks; it’s about the ambition, potential, and people inside. Taking a closer look and staying open-minded can lead to incredible discoveries. Stay curious, keep an open mind, and remember – you never know where the next big opportunity might be waiting. #BusinessSuccess #Opportunities #Sales #OpenMindset #ClientRelationships