Help Desk Migration’s Post

New feature now available: Latest Updates We are pleased to announce that a new feature is now available on our platform: the display “Latest Updates". 📍Where to Find It: You can find this new feature in the user interface in the Information Centre under 'What's New.' Benefits: 🔹 Transparency: Ensures you and your users are kept informed about the latest platform updates. 🔹 Multilingual Support: Available in English, Spanish, French, and Russian, supplemented with additional languages via machine translation. 🔹 User Accessibility: This feature is enabled by default, ensuring all users can easily access update histories within their user interface. 📎 Note: This feature is active and set to display the latest updates by default. To opt-out, simply disable it by unchecking the box in the Admin Panel under 'Account Management' within the 'Service Settings / Service Preferences' section. We are committed to continuously improving your experience on our platform. Our support team is available to assist with any questions or needs regarding this new feature. 🔗 Need assistance or have questions? Contact our support team 👉 https://lnkd.in/eekHGVzn #Navixy #NavixyUpdate #UserExperience #TechNews

Exploring the Factors Influencing CAT Tool Purchases: 🔹 Cost-Effectiveness: Budget considerations play a crucial role. Translators often weigh the initial investment against long-term benefits and potential cost savings. 🔹 Feature Set: The functionalities offered by CAT tools vary widely. Professionals look for features like terminology management, integration with other software, and compatibility with various file formats. 🔹 User-Friendliness: Intuitive interfaces and ease of use are paramount. A tool that streamlines processes without a steep learning curve is highly desirable. 🔹 Language Support: The ability to handle multiple languages efficiently is essential, especially for translators working with diverse language pairs. 🔹 Customer Support: Reliable technical support and prompt assistance can make a significant difference in resolving issues and maximizing productivity. 🔹 Customization Options: Professionals often seek tools that can be tailored to their specific needs and preferences, whether it's adjusting settings or creating custom workflows. 🔹 Security and Confidentiality: With data security concerns on the rise, translators prioritize tools that offer robust encryption and safeguard confidential information. 🔹 Others: Training & maintenance costs, learning difficulties and OS dependence! By understanding these factors, both translators and tool providers can make informed decisions that enhance productivity, collaboration, and the quality of translated content. What other factors do you think influence CAT tool purchases? Share your thoughts in the comments below! #CATTools #cattoolguide #TranslationTechnology #Productivity #Localization #translation

Check out the LATEST 3x3x3 Challenge on Futuro Sólido USA with Melissa Burkhart in our Virtual Exhibit Hall at BenefitsAlly.com What is Futuro Sólido? So, Futuro Sólido provides benefits education and onboarding for employees who speak languages other than English. Of course, this starts with translation, which we do accurately, cost-effectively, and quickly, particularly in Q4. Our system recognizes previously translated material, which we use to reduce your costs and turnaround time. So if you translated a guide for Group A this year, updating it next year, or modifying it for Group B is faster and costs less. How is Futuro Sólido different? We don't just put words into other languages. Our goal is for broker clients to get the results that they're looking for when they provide communication in languages other than English. We want your message to resonate, and we want employees to participate and use their plans appropriately. So we do a lot more than translation. We have a series of Benefits Light Bulb Videos, which illustrate tricky benefits concepts. We also have recently developed an affordable Spanish benefits advocate solution named Luci, who strikes that perfect balance between automation and live human support. This year, we're also rolling out benefits pointers. If translating your entire 45 page guide and 60-slide Brainshark into Farsi doesn't fit into your budget, this can be an efficient, effective, and affordable option. In short, we're not just language nerds. We're raving fans of benefits, because we know that when employees understand their options and make decisions in their own best interest, everybody wins. And our mission is to help make that happen. Who is a good fit for Futuro Sólido? So, of course we're happy to support anyone serving groups with speakers of other languages, but the best fit for us are brokers who realize that the ROI on doing this right can be significant. When employees understand their benefits and get their questions answered throughout the year, participation increases and you're more likely to retain your group. You can also approach prospects with a strategy rather than a vague assurance that, yes, you can provide information in other languages, because all your competitors are saying the same thing. Brokers who want to differentiate themselves and win new business by doing this right are the best fit for us.

Came across an interesting thought in Software Localization. While you're sending out the source files for translation, you'd perhaps want to tag part of your file(s) targeted for translation only, to minimize translating incorrect strings in the file(s) (e.g., metadata, urls, etc.). Would you tag the translatable strings or the ones that's not translatable? In my opinion - calculate based on the volume of strings and tag the ones that has less in volume. Generally speaking we only need to translate the strings that are visible to the user on the UI - and they are the ones that are normally lower in volume. What do you think? #softwarelocalization

When it comes to translating your software for a global audience, who should you trust: the precision of machines or the nuance of human translators? 👋 Explore our blog post to uncover the pros and cons of both and find out which one is the true hero for your software's success! ❤️ Click the link to read more and make an informed decision. https://shorturl.at/E2Rix #translation #ccjk #localizationservices #softwaretranslation #machinetranslation #humantranslation #globalexpansion

The global Portable Smart Translator market was valued at US$ 1100 million in 2023 and is anticipated to reach US$ 2094 million by 2030 witnessing a CAGR of 9.8% during the forecast period 20242030. #GlobalPortableSmartTranslator #TravelTranslation #FinancialTrade #MedicalTranslation #LanguageBarrier #RealTimeTranslation #OfflineTranslator #InternetTranslator #SmartDevices #GlobalCommunication

I am working on the updated ID translation for "Keep A Changelog". This project represents something I care about, and I'd like to share it. What is "Keep a Changelog"? Keep a Changelog is an effort, built around the idea that those who use or work on software deserves an easy-to-read, complete and unambiguous list of changes that happens to it. The goal? A better convention for how we keep and write a changelog. Visit the site and give it a read: https://lnkd.in/gqEH8sBH If you find yourself agreeing with these principles, you can help me in translating it! https://lnkd.in/gEkamsQV

What’s your favorite price? How about FREE? 🤑 Native Bridge for Intercom allows your team to provide service to customers in 135+ languages (with more coming soon!) And now, Bridge is free for the first 500,000 characters every month. Yup, F-R-E-E. 🕺 Bridge is the most budget-friendly communications tool for small and medium businesses; we believe that budget should never be a limitation to effective communications. Bridge also comes loaded with efficiency-enabling features: 🤖 Leverages multi-source translation with AI-powered analysis and selection to provide best-in-class translation for every message. ✅ Auto-detects every customer’s language. 💬 Shows alternate translations for every message to ensure clarity. ↔ Lets agents choose between automatic and manual translation of customer messages. 🤝 Translates conversation history for agents of different languages. Give Bridge a try risk-free today! Sign up at https://lnkd.in/g_j-AagB. Ben Lang Camila Reyes Camacho Lukas Novak Kate Hill

🌟 Updates in MedDRA Version 27.1! 🌟 MedDRA Version 27.1, this is a simple change version, focusing on changes at the PT and LLT levels., reflecting MSSO commitment to continuous improvement and user feedback. 🔍 Change Requests Overview: This version saw a total of 1,295 change requests processed, with 968 approved and implemented. These updates enhance both MedDRA and Standardised MedDRA Queries (SMQs). 📊 Standardised MedDRA Queries (SMQs): While no new SMQs were introduced, there were 222 approved PT changes to existing SMQs, bringing the total to 110 Level 1 SMQ topics and 230 SMQs overall. For a detailed view, check the MedDRA 27.1 Version Report! 💡 Proactivity in Change Requests: MSSO continue to embrace user-driven improvements. In this release, one proactive maintenance proposal was implemented, addressing various inconsistencies and enhancements. 🌍 New Languages for Global Reach: The MSSO continues to work on new languages to enable more users to apply MedDRA in their native language and facilitate global communication of MedDRA coded data. MSSO announced the release of Croatian and Lithuanian translations, with Icelandic translations nearing completion! This brings the total to 24 languages, facilitating broader global communication. Additional EEA languages (Bulgarian, Maltese, Norwegian, Romanian, Slovak, and Slovenian) are also in development for release in 2024/2025. These changes reflect MSSO support to the MedDRA user community and enhancing the utility of coding system. For more details on MedDRA Version 27.1, visit the MedDRA website.

So you think Microsoft is the best when it comes to localization, especially with their terminology website? This is the state of Turkish translation on Windows. The screen of my friend’s laptop is showing the exchange rates. In the first instance, “markets” is translated as “pazarlar”. The word could be used in another context but not here. In the second instance, “markets” are left as “market”. A market in Turkish is a grocery store, and I can’t even start with the simple inconsistency here. Don’t you or your agency have QA procedures in place, Microsoft?! In addition, “marketler” probably refers to a website of theirs, so the lack of an apostrophe here makes it sound like “you can go to a supermarket, and you can see more there”. The correct Turkish word is surely “piyasa”, and I am not even a financial translator. A termbase won’t help if you aren’t working with professionals and don’t have proper controls in place. A few years ago, they were working with RWS Moravia but I don’t know the current situation. However, I wouldn’t be surprised. Even then, I had to stop after a few small projects because the whole process sucked. Also, “lightning nearby” on a Turkish screen?! I stopped using any software in English years ago, but I remember a time when I admired the quality of localization on Microsoft products. Not anymore. #LITranslators #Microsoft #Windows #Localization #Shameful