Customer Retention What does it mean and what does it get you? 1. Clients promising to come back to you when they have a new role 2. Clients actually coming back to you when they have a role 3. Meaningful working relationships. ie true commitment from them by means of eg pricing or exclusivity Andy Simpson and Nigel Fox discuss this and more on Recruiting Alchemy, Episode 2. Out now on all good Podcast platforms!
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