Responding to almost 2,000 enquiries per month, 24 hours a day, with a response rate average of 1.85 seconds, Brio Leisure's use of AI employees is an excellent example of how to elevate the customer experience. Read the full case study at https://lnkd.in/eMWQGY-W Thank you Charlie Bull for sharing your experience.
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3moA brilliant example of how conversational AI employees can increase the customer experience. A great showcase of how AI is being used correctly...not to replace people, but to enhance service levels, and free up colleagues to focus on face to face interactions. Well done Brio Leisure