Hiregy’s Post

Slow logins, finicky VPNs, & complex passwords are quietly killing productivity. It's time to prioritize Digital Employee Experience (DEX) to boost satisfaction & performance. Strong security & a smooth tech experience can go hand in hand. https://lnkd.in/djSBpPH8 #HRTech #TalentAnalysis #FutureOfWork #HRInnovation

I was recently having a conversation with a client about how remote working has significantly transformed the workplace. Now, employees can connect to corporate networks from virtually anywhere. During our discussion, I asked the client how they were handling password resets for their remote employees, especially since they don’t have a self-service password reset portal. Their current process involved contacting IT, requesting a password reset, and hoping for a quick resolution. But with the rise of AI and voice impersonation, verifying the identity of the caller became a growing concern for them. I proposed a simple yet effective solution: Implementing caller verification IT could call the user's registered phone number to confirm their identity before proceeding with the password reset. This approach is cost-effective, doesn’t require additional staff, and helps bolster security. What do you think of this approach? Have you faced similar challenges in your business? I’d love to discuss potential solutions and share best practices. #RemoteWork #PasswordSecurity #SMB #risk 💻 🔒 ✅ 👍 🤔 ❓

Slow logins, finicky VPNs, & complex passwords are quietly killing productivity. It's time to prioritize Digital Employee Experience (DEX) to boost satisfaction & performance. Strong security & a smooth tech experience can go hand in hand. https://lnkd.in/djSBpPH8 #HRTech #TalentAnalysis #FutureOfWork #HRInnovation

Business owners need to monitor and manage their company’s network from a distance and use the right tools to ensure data security and productivity #technologicalinnovation #riskmanagement #businessprotection #tipsandadvice

How are you keeping your data safe in the era of remote work? Here is some expert advice and nine actionable tips on fortifying your data defenses in remote environments. 🔒👇 https://lnkd.in/e5V3fr4Q #datasecurity #dataprotection

Hello LinkedIn network! 🌍 Remote work is not a future trend, it's our present reality. Yet, it presents challenges such as data security, employee welfare, privacy, and productivity management. 🛡️💼 Fear not! Sutherland Sentinel AI™ has got your back. This work from anywhere security suite ensures top-notch security of your confidential customer data (PII/PHI), and enables authorized personnel-only access of work devices. 🖥️🔒 But that's not all! It diligently monitors remote work environments, ensuring you pass audits, maintain compliance, and simultaneously facilitate employee privacy. 👀👍 We're talking about brick-and-mortar-level security, peace of mind, and compliance for remote operations. It's a suite of solutions built atop proven enterprise-grade platforms that can be deployed on or off Sutherland's network without changes to existing applications. 🏢🚀 With Sutherland Sentinel AI, your important data remains secure and your employees can work productively from pretty much anywhere without sacrificing privacy. 🌐💼 Let's embrace the future of work together, ensuring business continuity and delivering consistent customer experiences with a geographically distributed workforce. 💪🌟 #RemoteWork #DataSecurity #EmployeeWelfare #Productivity

As remote work becomes the norm, the need for robust, user-friendly authentication has never been greater. MojoAuth's passwordless solution provides enterprise-grade security without the complexity, making it ideal for distributed teams. Empower your workforce with secure, frictionless access to company resources, no matter where they are. #RemoteWork #EnterpriseSecurity

Did you know? With remote work on the rise and an estimated 32.6 million Americans expected to embrace this lifestyle by 2025, remote data wiping capability is a must-have for any organization that is serious about data protection in 2024 and beyond. Remote wiping of IT assets boosts productivity by giving admins more control and flexibility. It increases efficiency by reducing the need for physical access to devices and provides a cost-effective solution helping organizations stay compliant with regulations like CCPA, SOX, HIPAA, and EU-GDPR. Read this blog https://lnkd.in/gZ9VWVQj to understand remote wiping and know its advantages. #data #datasecurity #informationsecurity #remotework #remotewiping #remotedatawiping #remotedataerasure

🚀 **Top Help Desk Trends Shaping the Future of IT Support in 2024** 🌟 The help desk landscape is evolving rapidly, and staying on top of the latest trends is crucial for delivering exceptional support. Here’s a look at the most impactful help desk trends in 2024 that are transforming the way we approach IT support: 1. **AI-Powered Support** 🤖: Artificial Intelligence is revolutionizing help desks by automating routine tasks, providing instant responses through chatbots, and analyzing ticket data for proactive issue resolution. AI is enhancing efficiency and allowing support teams to focus on more complex problems. 2. **Omnichannel Support** 🌐: Today’s users expect support across multiple channels—email, chat, phone, social media, and more. An integrated omnichannel approach ensures a seamless experience, allowing users to switch between channels without losing context. 3. **Self-Service Portals** 📚: Empowering users with self-service options like knowledge bases, FAQs, and interactive troubleshooting guides is becoming a norm. Self-service portals reduce ticket volume and help users resolve issues on their own, leading to faster resolutions. 4. **Remote Support Solutions** 💻: With the rise of remote work, help desks are increasingly using remote support tools to assist users wherever they are. These solutions enable technicians to troubleshoot and resolve issues without needing to be physically present. 5. **Data-Driven Insights** 📊: Advanced analytics and reporting tools are providing help desks with valuable insights into ticket trends, response times, and user satisfaction. Leveraging this data helps in making informed decisions and improving overall service quality. 6. **Enhanced Security Measures** 🔒: As cyber threats become more sophisticated, help desks are adopting advanced security protocols to protect sensitive data and ensure secure interactions with users. 💬 **What’s Your Take?** - How are these trends impacting your help desk operations? - What new technologies or strategies are you excited about? - Share your experiences or innovative practices that have made a difference in your support team! #HelpDeskTrends #AI #OmnichannelSupport #SelfService #RemoteSupport #DataAnalytics #CyberSecurity #TechSupport #ITSupport #Innovation

A hasty shift to a remote workforce quickly shed a light on various business-critical practices, systems, or security solutions that are falling short or totally missing within companies around the world. One key area that needs immediate attention ensures that all business data is being backed up correctly and that our remote workers are properly organizing and storing data in environments that the IT pros cannot see or manage.