🌟Discussion Announcement: The Importance of Good Communication in Hotel Operations 🌟 We’re excited to welcome our esteemed speakers for this insightful session: Ang Zhou, Cluster Hotel Manager for UK & Ireland at Ruby Hotels Sanela Omercahic, Hotel Director at Hotel Bellevue Valentina Božič Božić, Founder at Navis diana lukic grandov, Rooms Division Manager at Maistra Hospitality Group Join us as these industry experts share their experiences and strategies for fostering effective communication in hotel operations. Learn how clear and efficient communication can enhance teamwork, guest satisfaction, and overall operational success. Don’t miss this chance to gain valuable insights from leading professionals in the hospitality industry! 🌟 Mark your calendars, 04-06.12., and get ready to learn, grow, and network. Secure your tickets if you haven't already! - https://lnkd.in/d-Ycc3AC
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Hospitality industry media doesn’t talk about what hoteliers want to learn about. It’s made by people who don’t work in hotels for people who don’t work in hotels. This is the result of a poll here on LinkedIn. What’s even more interesting is those who wanted more industry news were almost entirely suppliers and consultants - the hoteliers wanted to learn about getting better at hospitality, not yet another new brand announcement or news of one company buying another. 😝 That’s why I do what I do. If you want to level up as a hospitality provider and learn how to reach your goals by empowering your people and delighting your guests, join me at Hospitality Daily
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Kindly read my latest article on main responsibilities of hospitality consultant at already established organizations.
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Hotel Management Inspiration: Effective hotel management is key to a hotel's growth and its appeal as a workplace. Numerous studies indicate that there is a direct correlation between job satisfaction and a hotel's financial success. Competent hotel leaders leverage their employees' intelligence, knowing how, where, and when to encourage peak performance. Motivation and job satisfaction are vital for a productive working life, with motivated employees being both efficient and content. Qualities such as empathy, integrity, credibility, and trust are essential, particularly for those with personnel and hotel management duties. Research suggests that leaders with emotional intelligence achieve markedly better outcomes. A deep understanding of human behavior, personality, and emotions lays the foundation for fostering strong relationships and achieving positive results. Now more than ever, hotel leaders need to grasp employee needs and soft values. By comprehending each employee's unique circumstances, a hotel is well-positioned to advance. – delve into the Management Directory at the Leading Hoteliers Network. Read mere here: https://lnkd.in/ektQMreM Hotel Management Consultants - https://lnkd.in/exW6pCPq Hotel Management Recruiters / Headhunters - https://lnkd.in/eSbF7xXA Hotel Leadership & Management Educations & Courses - https://lnkd.in/e_sJEYUF Hotel Management Software Providers - https://lnkd.in/epyH7kCD Hotel Management Consortia & Alliances - https://lnkd.in/e39e8TUm Hotel Management Companies - https://lnkd.in/eAwS3MFF Hotel Finance I Insurance - https://lnkd.in/ezAVJ_xN Hotel Finance I Banking - https://lnkd.in/ezXKF6iP Hotel Booking Sites - https://lnkd.in/e9rXbTgk >> More https://lnkd.in/ektQMreM The Team at LEADING HOTELIERS NETWORK / JOB LEAD SERVICE RETURNING MEMBERS - Read more here https://lnkd.in/eXqZ8AMC NEW MEMBERS - Read more here https://lnkd.in/dkkhT8Qs GROUP MEMBERSHIP DEALS - Read more here https://lnkd.in/eU6_3_q
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What would a 5% increase in staff performance mean for your guests and hotel? And what would that look like? These are the question hotel managers and owners need to ask themselves to remove the fluff from their training approach and prioritise what's important. - - I’m Laura, and I’m on a mission to help independent hotels maintain top-tier standards ♻️ Repost if you found this helpful 🗣️ Join the conversation in the comments 💬 DM me to find out how I can revolutionise frontline staff performance hashtag#hospitality hashtag#hoteltraining hashtag#microlearning
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At WeBee, we help our partner hotels significantly increase their review scores and receive positive guest feedback through our proven approach, currently used in 26 countries. Here’s how WeBee ensures both satisfied and unsatisfied guests are addressed: ▶️ WeBee directs 100% satisfied guests to review sites. The hotel review score increases. ▶️ WeBee informs hotel management about unsatisfied guests, highlighting the service issues, complaints, and the department or personnel involved. This allows the hotel to proactively engage the guest, resolve the issue, and ensure they leave satisfied. This method creates satisfied guests and eliminates bad reviews. With WeBee, hotel guests feel valued and cared for, which not only helps in turning negative situations into positive experiences but also fosters greater tolerance and understanding from the guest when they see the hotel's genuine efforts.
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Hotel Management Inspiration: The significance of adept hotel leaders in fostering attractive work environments cannot be overstated. Enhancing the capabilities of hotel leaders across professional and interpersonal areas can yield significant advantages. Effective hotel management leads to content employees, improved productivity, and stronger loyalty. Technical expertise and comprehensive professional knowledge are vital for all leadership roles in hospitality. The expectations for personal and leadership qualities are consistent, whether it's for a General Manager, a newly promoted Vice President of Operations, or an incoming CEO. Hotel leaders should be proactive, motivational, and exemplary. They need to set clear objectives, mediate disputes, and strike the ideal balance between being a firm disciplinarian and a supportive coach. Leaders must be adept at assessing circumstances and adapting their approaches accordingly. Thus, ongoing personal and professional growth is an essential part of a manager's agenda. Personal growth stems from real-world experiences and life's broader teachings, while professional acumen is reinforced through continuous education and skill refinement.– delve into the Management Directory at the Leading Hoteliers Network. Read mere here: https://lnkd.in/ektQMreM Hotel Management Consultants - https://lnkd.in/exW6pCPq Hotel Management Recruiters / Headhunters - https://lnkd.in/eSbF7xXA Hotel Leadership & Management Educations & Courses - https://lnkd.in/e_sJEYUF Hotel Management Software Providers - https://lnkd.in/epyH7kCD Hotel Management Consortia & Alliances - https://lnkd.in/e39e8TUm Hotel Management Companies - https://lnkd.in/eAwS3MFF Hotel Finance I Insurance - https://lnkd.in/ezAVJ_xN Hotel Finance I Banking - https://lnkd.in/ezXKF6iP Hotel Booking Sites - https://lnkd.in/e9rXbTgk >> More https://lnkd.in/ektQMreM The Team at LEADING HOTELIERS NETWORK / JOB LEAD SERVICE RETURNING MEMBERS - Read more here https://lnkd.in/eXqZ8AMC NEW MEMBERS - Read more here https://lnkd.in/dkkhT8Qs GROUP MEMBERSHIP DEALS - Read more here https://lnkd.in/eU6_3_q
Hotel Management Directory l LEADING HOTELIERS NETWORK
leading-hoteliers.com
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Do you know? The hotel also has warehousing to meet all the facilities and needs of hotel visitors. However, warehouse management in the hotel industry should be carried out as effectively as possible to avoid negative complaints from hotel visitors. Then, how is warehouse management in the hotel industry? Read more in the following post!
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🌍 Diversity is the Heart of Hospitality! 🌟 Curious how a mix of backgrounds and skills fuels creativity and unforgettable guest experiences? Discover why diversity matters in hospitality in our latest post on The Hospitality Hub READ MORE > https://lnkd.in/dauTAXRq
The Art of Hospitality: How Industry Diversity Fuels a Creative Workforce | HotelPro
gohotelpro.com
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Our new edition of "Hospitality Today" offers a comprehensive overview of the ever-evolving #hospitality field, encompassing topics like #hotels, #restaurants, events management, ethics in #hospitality, and more. (https://lnkd.in/ghBBWcdg) #hospitality #training #hotel #hospitalitynews #hospitalityindustry #hospitalitycareers #lodgingindustry #lodging
Hospitality Today, 9th Edition
info.ahlei.org
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Without data, businesses can often feel like they're operating blindly. That's why ThinkReservations helps hoteliers gather, manage, and make educated decisions based on data. Check out this video to learn more about the impact of data on the performance of Saratoga Arms: https://lnkd.in/eWjj2kXD
Rachel Boggan, General Manager at Saratoga Arms Hotel is passionate about providing the best guest experience while also optimizing operations. A recurring guest calls? A name or email address is all you need. Keep it simple for you and your guests, and stay focused on what's important. Get in touch and book a discovery call with one of our hospitality experts today.
Data and Easy Rebooking
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