Hudson Crop’s Post

Can I tell you my biggest pet peeve when it comes to Customer Success and Account Management? When CSMs/AMs are referred to as "farmers" in a way that makes it sound easier than being a "hunter". GAH. 😠 I know this whole "hunters vs. farmers" thing has been around for a LONG time in the sales world, and on a basic level, I get it. You need people that focus on acquiring new customers, closing deals, and bringing in new business. You also need people who are focused on retaining and growing existing customers and nurturing long-term relationships. I don't have an agricultural background, but if we're following the "farmer" logic, then your Customer Success teams are responsible for: 🌱 Planting a seed 💧 Keeping it watered ☀️ Giving it plenty of sun If you do that, the expecation is a healthy plant, right? 🪴 In a perfect world, yes. But what about the soil? Is the plant always in the shade? Are there pests that love to eat the leaves? These are ALL contributing factors. Does the customer fit an ICP or are there environment factors beyond our control? Are there issues with support, the customer's internal process for using the product, perceived product gaps, or champion turnover? A renewal is not a given and it isn't necessarily easy. It takes more than water and sun. #HuntersVsFarmers #SalesVsCustomerSuccess #CSM #Sales

Job Opportunity! Manager/Senior Manager/Director - Commercial Sales (B2B & B2G) What you will be doing Sales & Business Development Commercial Objective Key Results: Defining Commercial Objective Key Results in your region and ownership of the results. Sales Plan Execution: Research, prepare, and execute a sales plan focused on delivering new and recurring revenues through partnerships with agro-input companies and the public sector. Pipeline Development: Develop pipeline and continuously mature & and qualify opportunities in order to increase Pula’s market share and to enable achievement of sales target. Lead Generation: Generating and qualifying new leads and using different approaches to penetrate prospective clients in your region.  Sales Process Management: Progress prospects through a defined sales process to eventual contracting and implementation. Revenue Targets: Take ownership of the company's revenue targets and formulate strategies to achieve and exceed them. This includes setting clear sales goals, creating sales plans, and monitoring progress regularly. for full details, please follow the link below: https://lnkd.in/dYYneyB9

#hiring Underwriting Specialist - AgriBusiness, Cincinnati, United States, fulltime #opentowork #jobs #jobseekers #careers #Cincinnatijobs #Ohiojobs #InsuranceSuperannuation Apply: https://lnkd.in/gBERfzkF Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.Running a farm or ranch has always involved a lot of risks. But these days, rapid changes in the industry are raising the stakes. Advanced technologies and new environmental concerns are pushing farming and ranching in new directions. But no matter how much things change, one thing never will: Great American's AgriBusiness Division's commitment to keeping farmers and ranchers strong with effective insurance coverage.The AgriBusiness Division has been helping farmers and ranchers manage the uncertainties of doing business as far back as 1886. Today, the division provides coverage for full-time farms, ranches, and other agricultural operations in 44 states. The farm products can cover businesses that range from fruit and vegetable farms to livestock operations and the equine farm products cover a wide range of risks ranging from monoline property and liability, care custody or control to umbrella and auto.We are looking for an Underwriting Specialist to join our AgriBusiness Division in Cincinnati, Ohio or Ocala, Fl offices.Essential Job Functions and ResponsibilitiesHas responsibility for risk selection/rejection, pricing, retention, growth, and profitability per divisional objectives.Uses independent judgment and initiative to support business goals.Maintains a high level of customer service.Analyzes coverage and limit requests and decides what terms to offer.Prices business in accordance with company guidelines.Assesses risk quality and compliance within company guidelines and initiates appropriate loss prevention actions.Orders and screens miscellaneous reports needed in the rating and underwriting processes, such as Motor Vehicle reports, loss history reports, credit checks, outside inspections, loss control, etc.Develops and maintains effective business relationships with internal and external customers/coworkers in order to attr

In sales, people often ask us, are you a hunter or a farmer? Since moving to the Pacific Northwest, I have learned something: Most farmers are hunters but not all hunters are farmers. Farmers do just that: they grow and cultivate their crops, manage their tools, maintain their equipment, and build relationships within their community so that people seek them out to help fulfill their needs. Farmers look for ways to enhance their existing resources to better provide for their families and themselves, in other words, they hunt. Farmers must also hunt predators that threaten their crops, livestock, and families as they are often located in remote settings. Be it a rodent, bug, or dangerous animal, it must be stopped. They hunt for food and they hunt to protect what they have. Hunters on the other hand come from all walks of life. They determine their target, learn the best areas to locate them, work to understand their target, uncover opportunities, and work to reach their quota or limits. After harvesting they move on to the next opportunity. Sometimes, we let something walk past us if it's not the right opportunity. Hunters set a goal, once they have achieved that goal they set another goal and go after that one. Sales-based organizations need both types. I often hear stories of account managers (farmers) who fail to look out for the next opportunity in their client base. They build great relationships and keep the client happy, but we need to be on the lookout for new revenue streams.  Sometimes we forget that farmers should be hunters. Big game is fancy and it looks great on the corporate trophy wall but rarely tells the whole story.   In an article by Taylor Landis for Elm Street OutboundEngine (I am not affiliated), Customer Retention Marketing vs. Customer Acquisition Marketing she cited the following statistics.  - Acquiring a new customer can cost five times more than retaining an existing customer. - Increasing customer retention by 5% can increase profits from 25-95%. - The success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. - One customer experience agency found loyal customers are 5x as likely to repurchase, 5x as likely to forgive, 4x as likely to refer, and 7x as likely to try a new offering. - U.S. companies lose $136.8 billion per year due to avoidable consumer switching. - American Express found 33% of customers will consider switching companies after just one instance of poor customer service. The data shows us that farming is just as important as, if not more important than, hunting for new ones. We need to make sure farmers don’t forget how to hunt.

Today might not be the day to post about work-stuff... but, given we are recruiting for roles in; Sports, Equine, Property & Liability, at least we are keeping it relevant. To those involved, enjoy the day, be lucky & remember, the chances are you are about to loose. Ha! IF you are not involved with MC / market events today, I am on desk and available to talk through your desired movements in 2025. The market is NOT slowing down for 'silly season', in my experience, it rarely does... *recruiters, don't bite*. We are often busy through year-end whether it be senior hires, front or back office or claims response recruitment for Nat Cat - the market doesn't close. Currently looking to talk to people for the following major roles; - Property, Underwriting Manager, MidMarket, NSW/VIC, $250K++ - Liability, Senior Underwriter, MidMarket, NSW, $220K++ - Property, Claims Manager, Corporate, NSW/VIC, $200K++ - SME, GI, Senior Account Manager, QLD, $140K++ That said, we also have a range of roles across administration, support, claims, underwriting, broking and reinsurance. As always, contact our team if curious. delliott@blakeoliver.com.au #insurance #hiring #australia

I was taking notes during our conference last week in Belgrade, Serbia. I think, tech companies do not realize the possible application of new technologies and insurers do not explain their needs. Below is the list of possible applications of Earth Observation (EO) data and the required functionality for new tech solutions. Pricing based on hectares (area unit) is not going to work for portfolio level because insurers may have thousands of policies and even hundred thousands of hectares insured in one season. Insurers may not need all risks to be analyzed using EO data (standard vs non-standard risks) but may need to be able to check risks selectively. It would be impractical to request mapping a risk on demand, it may be good to give a quota of risk numbers to be processed under the annual subscription plan. Portfolio level: - embargoes generation - temporary ban to write business when we identify possible risk events (high probability); - market share management (insured vs planted crop area); - underserved regions (marketing and customer communication issues); - portfolio management (exposure control); - sales support and marketing planning (depending on the insurance coverage type); - large and CAT event response; - loss assessment inspections planning; Product level: - pre-acceptance risk assessment; - historical performance; - emergency quality; - current season crop condition, comparison with other fields with the same crop; - micro-zone weather analysis; - post-loss analysis – location zone, deviation from previous years and averages; - Loss severity analysis; Loss adjustment: -     Inspection planning; -     loss adjustment results analysis; -     loss adjustment management – test selection, timing, accuracy; -     loss control enhancement – post-loss or post-season The photo is of a tea garden in Assam which would be a good example of how insurers can monitor portfolio with thousands of small risks/locations

#hiring *Outbound Sales Representative (062424)*, Salt Lake City, *United States*, $50K, fulltime #opentowork #jobs #jobseekers #careers $50K #SaltLakeCityjobs #Utahjobs #SalesMarketing *Apply*: https://lnkd.in/dezsdJb7 Company Overview:More than 35 years ago, SelectQuote was founded on one core promise: to help our customers protect the people they value most. We pioneered the way consumers shopped for term life insurance, and now, we also help people find home insurance, auto insurance, senior health insurance and more. Our quick and easy process saves consumers both time and money, and today, more than 2 million families trust us to help them with their insurance needs.But what truly sets us apart is our people, and the opportunities to grow your career with SelectQuote are unmatched.About the Role:Job Summary:SelectQuote is a growing company with a one-of-a-kind culture. Are you looking to expand your career and be part of a successful team? SelectQuote is looking to hire individuals for our Sales Development Advisor ("SDA") team within our SelectQuote Qualifications Team, where team members are responsible for handling all of SelectQuote's insurance product inquiries. The SDA team will work with consumers on understanding their needs and triaging them to a licensed agent. This is a fantastic opportunity for someone wanting to expand into licensed sales roles after being successful in this position. We encourage you to apply if you are interested in building an inside sales career! After applying, you will speak with our recruiting team to learn more about SelectQuote and this inside sales position.Essential Duties and Responsibilities:Outbound dialing sales prospects to generate interest in SelectQuote's products - upwards of 1000 calls dailyIntense focus on handling and overcoming sales objections and stalls in order to transfer potential customers to a licensed insurance agentMeet and exceed specified monthly goals for transfer rates and contact to transfer to increase sales agent conversion.Paid training - We will give you all the tools you need for success.Great earning potential - Base plus bonus with an average first-year earnings of $50k, with top producers making eighty thousand plus!Sales Training Program after 6 months of success to move into a licensed sales agent role - we will help you get licensed!Skills/Abilities:Competitive personality & an internal motivation - You need to have the drive to overcome customers' objections and compete with yourself and other advisors to succeed and hit new goals.Ambitious sales-minded approach with strong interpersonal skills to build rapport with prospective customersTime efficiency & technology skills - Be efficient with you and your customer's time. Be able to multitask and manipulate multiple screens including our software system quote engine and carrier applications while continuing a conversation with the customer

#hiring Underwriting Specialist - AgriBusiness, Cincinnati, United States, fulltime #jobs #jobseekers #careers #Cincinnatijobs #Ohiojobs #InsuranceSuperannuation Apply: https://lnkd.in/gdabAEDh Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.Running a farm or ranch has always involved a lot of risks. But these days, rapid changes in the industry are raising the stakes. Advanced technologies and new environmental concerns are pushing farming and ranching in new directions. But no matter how much things change, one thing never will: Great American's AgriBusiness Division's commitment to keeping farmers and ranchers strong with effective insurance coverage.The AgriBusiness Division has been helping farmers and ranchers manage the uncertainties of doing business as far back as 1886. Today, the division provides coverage for full-time farms, ranches, and other agricultural operations in 44 states. The farm products can cover businesses that range from fruit and vegetable farms to livestock operations and the equine farm products cover a wide range of risks ranging from monoline property and liability, care custody or control to umbrella and auto.We are looking for an Underwriting Specialist to join our AgriBusiness Division in Cincinnati, Ohio or Ocala, Fl offices.Essential Job Functions and ResponsibilitiesHas responsibility for risk selection/rejection, pricing, retention, growth, and profitability per divisional objectives.Uses independent judgment and initiative to support business goals.Maintains a high level of customer service.Analyzes coverage and limit requests and decides what terms to offer.Prices business in accordance with company guidelines.Assesses risk quality and compliance within company guidelines and initiates appropriate loss prevention actions.Orders and screens miscellaneous reports needed in the rating and underwriting processes, such as Motor Vehicle reports, loss history reports, credit checks, outside inspections, loss control, etc.Develops and maintains effective business relationships with internal and external customers/coworkers in order to attract and reta

#hiring *Assistant Director, Product Promotion*, Milwaukee, *United States*, $91K, fulltime #opentowork #jobs #jobseekers #careers $91K #Milwaukeejobs #Wisconsinjobs #ExecutivePositions *To Apply -->*: https://lnkd.in/gbVAHfsE At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. Summary: The Assistant Director Product Promotion has experience in the Insurance industry (specifically Permanent Life Insurance, Annuities and Disability Insurance) and is passionate about helping Northwestern Mutual's (NM) Field gain conviction in the company's suite of risk products, driving the confidence they need to present our products as solutions to consumer needs. This role will be responsible for merchandising NM risk products to the Field by showcasing their unique value and how they deliver better outcomes for advisors' and their clients. Primary Duties & Responsibilities: Product Promotion Strategy: Plan and implement promotion strategies to support the marketing of NM products and maximize product conviction. Partner with the Risk Product, Planning, Wealth and Sophisticated Planning Strategies (SPS) teams to define the fact base for NM product value for your prescribed product lines (PLI, Annuity, DI, LTC), identify the concepts that will have the most impact on field conviction and ultimately on lives and premium growth. These include, but are not limited to, the individual value of the risk product, value vs. competition, and value as part of an integrated financial plan. Content: Develop and execute communications to highlight the competitiveness of NM products, ensuring content aligns with sales and business objectives. Create content that will educate the field about the value of your assigned NM product with novel approaches to presenting how risk products improve consumer outcomes and outperform alternatives including competitive risk products in support of Sales Strategy and the needs of the Sales Execution team. Evaluate effectiveness of promotion plans through sales and response analysis; adjust strategies to drive optimal outcomes. Partner with product development: Along with the VP, Sales Growth and Operations, represent the Field's point of view (and by extension their clients) in the product development process leveraging insights from the Sales Analytics and Insights team and the voice of the Field through co-creation and consultation with members of the Sales Execution team. Qualifications: Bachelor's degree with an emphasis in sales, marketing/communications, business or related field Minimum 7 years of proven experience in a professional sales, marketing or communications setting; financial planning industry, experience in the insurance industry is required. Must have experience working with a sales team to drive results. Business acumen: the ability to