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#hiring *Service Desk Specialist*, Huntsville, *United States*, fulltime #opentowork #jobs #jobseekers #careers #Huntsvillejobs #Alabamajobs #ITCommunications *To Apply -->*: https://lnkd.in/gFXPJvBm Service Desk SpecialistHuntsville, AL - OnsiteTOP SECRET CLEARANCE REQUIREDExciting new role open working on a project with the FBI! We are looking for a service desk professional with a Top Secret clearance and exceptional communication/troubleshooting skills!Job DescriptionInstalls, changes, and repairs moderately complex problems of personal computer hardware and software systems and provides technical assistance and training to system users. Answers inquiries concerning systems operation; diagnoses system hardware, software, and operator problems; and recommends or performs remedial actions to correct problems based on knowledge of system operation. Provides support to end users on a variety of issues.Identifies, researches, and resolves technical problems.Responds to telephone calls, email, and personnel requests for technical support.Documents, tracks, and monitors the problem to ensure a timely resolution. Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately.Serves as the first point of contact for troubleshooting hardware/software PC and printer problems.Collaborates with team members to resolve information technology issues and implement process improvements.Assists in the development of training materials and procedures, or trains users in the proper use of hardware or software. Minimum QualificationsAssociate's degree.5 years of experience Other Job Specific SkillsMust have strong communication skills (written, verbal, and listening) and be able to effectively communicate and grasp technical issues and work with clients.Knowledge of assigned hardware and/or software products required.Requires working knowledge of personal computers and peripherals.Stays up to date technically and applies new knowledge to job.Understands how systems should work and how changes in conditions, operations, and the environment may affect outcomes.Knowledge of principles and processes for providing customer and personal services to include customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Actively looks for ways to help people in the most efficient manner.Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Understands the implications of new information for both current and future problem-solving and decision-making.

#hotjob ALERT  Are you a #jobseeker who is #opentowork? Were you part of a recent #layoff, were #laidoff? Check out this new #jobposting with JFR Staffing! I can help you navigate your search with my 20 years of experience in the industry and as a #resumewriter. I can prepare a strong ATS friendly resume to get you results and get you back to work QUICKLY! There is a lot more competition with the recent #layoffs, so it’s even more important you stand out from the competition, and you have a proven job search strategy. How I can help you: • Customized resume preparation- taking the time to thoroughly understand your expertise, not just providing a basic questionnaire or mass-produced “cookie-cutter” resume template. • LinkedIn profile preparation/optimization. • Job search coaching to walk you step-by-step through the process so you aren’t aimlessly applying to jobs and not getting responses. • Freelance Recruiter with a vast network of hiring manager/recruiter contacts to connect you to. 58 of my clients have accepted offers in 2024, 106 accepted offers for new jobs in 2023, 124 in 2021 and 112 in 2022! One obtained a $70K increase in her previous salary, one DOUBLED his salary, one a $50K increase, one a $55K increase and another a $35K increase! Visit my 120+ LinkedIn recommendations of success stories. Two recent client’s success stories: “I went from constant rejection to averaging 6 interviews a week almost overnight.” “I wanted to thank you for all of your help and assistance in this process. I am going on to start my dream job thanks to you and your guidance. I wouldn't have gotten my foot in the door without your reach and connections. Again thank you so much for everything you have done for me and for others. I am blessed to have come across you in this vast network of people." Please take advantage of my FREE RESUME REVIEW offer on my website. https://lnkd.in/g-4bcFV “Remember you only get one chance to make a first impression, make it a Professional Impression!!” Benefits of hiring a Professional Resume Writer https://lnkd.in/gWpHBdBR   #careercoach #resumewriter #ono #nowhiring #gethired

Desktop Support, IT Desktop Support, Desktop Engineer, IT Desktop Specialist, Computer Support Engineer, PC Technician, Computer Technician... #JobRoles Can someone explain to me the difference when all these are the same... -Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems -Utilize and maintain helpdesk tracking software -Document internal procedures -Assist with onboarding of new users -Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment -Install, test and configure new workstations, peripheral equipment and software -Maintain inventory of all equipment, software and software licenses -Manage PC setup and deployment for new employees using standard hardware, images and software -Assign users and computers to proper groups in Active Directory -Perform timely workstation hardware and software upgrades as required What role does this pertain too? #helpme #burnedout #computerquestions #ITrelated I am tired of applying an getting the "not a good fit" default template emails

Should companies hire only individuals who have the qualifications of the position they are hiring for? In my honest opinion, the answer is no. This even applies to the entry level positions. What are the requirements? 2 to 4 years of experience! For entry level? I myself went from my first Tech jobs as a tier 3 helpdesk technician to a senior windows server admin in under 6 years with much less experience in all areas. I have gone into every job I have ever had completely blind of what to do. To top that off, how many interviews did I have to go through? I only interviewed for 2 jobs that I have ever had and that was my 1st and 3rd IT Job. What happens when you take a chance on someone and hire them? They learn the job and gain the experience. We do not always need to be trained. Sometimes, people learn differently. In my own case, I learn the job and what to do by doing the job daily. These hiring practices of denying people just because they do not have what you want needs to end. Give us all a chance and you will see that you did not make a mistake!

Someone who works as IT support is commonly referred to as an "IT Support Specialist" or "IT Support Technician." Depending on their specific role and level of expertise, other titles might include: Help Desk Technician Technical Support Specialist IT Support Analyst Desktop Support Technician Systems Support Specialist Network Support Technician IT Support Engineer IT Help Desk Support These professionals are responsible for assisting users with technical issues, maintaining IT systems, and ensuring that technology-related problems are resolved efficiently. Technical support involves providing assistance to users of technology products and services. This can encompass a wide range of tasks and responsibilities, including: #Troubleshooting: Identifying, diagnosing, and resolving technical issues with hardware, software, networks, and other IT systems. #Customer Assistance: Offering support through various channels such as phone, email, live chat, or in-person to help users resolve their technical problems. #Software Installation and Configuration: Assisting customers with the installation, setup, and configuration of software applications. #Hardware Support: Providing guidance on the use and maintenance of hardware devices such as computers, printers, and mobile devices. #System Monitoring: Continuously monitoring systems to identify and address potential issues before they become critical. #Documentation: Creating and maintaining documentation, such as user guides, FAQs, and knowledge base articles to help users solve common problems independently. #Training and Education: Educating users on how to use products and services effectively, often through tutorials, webinars, or one-on-one training sessions. #Upgrades and Updates: Assisting with the implementation of software updates, patches, and hardware upgrades. #Security Support: Helping users secure their systems by installing and configuring security software, and educating them about best practices for online safety. #Feedback and Improvement: Collecting user feedback to identify areas for improvement in products and services, and communicating these insights to the development team. Effective technical support requires strong communication skills, technical knowledge, problem-solving abilities, and a customer-centric approach.

🌟 Excited to Share My Journey as a Technician & IT Help Desk Engineer! 🌟 As a dedicated Technician and IT Help Desk Engineer, I thrive on solving complex technical challenges and providing exceptional support to users. My experience in troubleshooting hardware and software issues, coupled with effective communication skills, allows me to deliver solutions that enhance operational efficiency and user satisfaction. In my role, I focus on streamlining processes, managing IT systems, and training users to optimize their experience. Whether it’s resolving a network issue or providing hands-on training, I am committed to fostering a collaborative environment that empowers everyone to succeed. I believe that technology should simplify our lives, and I’m passionate about making that a reality for my team and clients. Let's connect to share insights and explore opportunities in the ever-evolving tech landscape! 💻🔧 #TechSupport #ITHelpDesk #TechnicalSupport #UserExperience #CareerJourney #ITLeadership #ProblemSolving #Technology #Innovation #Collaboration

A Day in the Life of a Remote Computer Helpdesk Technician For the past 15 years, I've had the privilege of working as a computer repair and helpdesk technician, a role that is as rewarding as it is challenging. Every day is a new adventure, filled with opportunities to solve problems and make a difference in the lives of those I assist. Morning Routine: The day typically begins with a review of pending tickets and prioritizing tasks. It's crucial to address urgent issues first, ensuring minimal disruption to users' workflows. Problem-Solving: Throughout the day, I tackle a variety of technical issues, from software glitches to hardware malfunctions. Each problem is unique, requiring a blend of technical knowledge and creative thinking to resolve efficiently. Communication: A significant part of my role involves communicating with users. Whether it's providing step-by-step guidance over the phone or crafting detailed email instructions, clear communication is key to ensuring users feel supported and informed. Continuous Learning: Technology is constantly evolving, and staying updated is essential. I dedicate time each day to learning about new tools and techniques, ensuring I can provide the best possible support. Team Collaboration: Collaboration with colleagues is vital. Sharing insights and strategies not only enhances our collective knowledge but also fosters a supportive work environment. End-of-Day Wrap-Up: As the day winds down, I review the day's accomplishments and prepare for the next. It's a moment to reflect on the impact made and the satisfaction of helping others navigate their tech challenges. Being a computer helpdesk technician is more than just a job; it's about making technology accessible and ensuring it works seamlessly for everyone. Here's to many more years of solving problems and empowering users! #helpdesk #computerrepair #technician #network #jobrecruter

We're expanding and invite you to apply for a job, company, and workload that doesn't suck! Why work for us? You want to be introduced to a wide variety of information systems across a variety of environments, with ample opportunity to expand laterally and vertically into new skill sets, all in a practical, safe, and cooperative work environment. We believe you should be paid twice in your profession: In money and new experiences. You're not interested in being a cog in some large corporate machine. You're not the "Windows Deployment" or "User and Password" technician, sitting in front of a desk for 8 hours as a one-trick pony, bored to tears. You're a valued, trusted, and important part of our operations, and should aspire to more. You're here to work with the machines, not BE them. You want to work in a largely low stress work environment. We achieve this by saying "No". A lot. Clients with little basic IT know-how, minimal budget for reliable IT solutions, and even less patience? We don't take them. We deploy best in class software and hardware solutions, and only take clients on that appreciate the time and energy put into keeping things running smooth. This keeps meltdown's non-existent, and major IT incidents manageable. You don't want to dread going into the office? Then stay home! We utilize a flexible hybrid solution to allow employees to reap the benefits of working from home. You want supervisors that are worth it. They say people don't quit jobs, they quit managers, and we agree. That's why we quit ours and started UNITE! Supervisors are here to step in, lend a hand, and most importantly lead by example. You won't be asked to do anything the owners of the company wouldn't do themselves. We have an open door policy and our employees use it. Apply Now: https://lnkd.in/g7a29qqT