Institute for Business Innovation reposted this
🌟 Day Four Highlights: “Designing the Future of Finance” Workshop 🌟 We had an incredible firm as part of our ongoing “Designing the Future of Finance”workshop with UC Berkeley - Haas School of Business, Center for Growth Markets and State Bank of India. Our participants had the unique opportunity to step out of the classroom and into the electric energy of the Bay Area to Chime's HQ, hosted by their inspiring Chief Experience Officer Janelle Sallenave. The session delved into the impact of design thinking on Chime's culture and processes. Janelle shared invaluable insights on the role of leadership in building a culture to 'fail forward' and staying razor focused on customer metrics especially at a fintech innovator thriving without physical branches. The candid conversation and discussions will undoubtedly influence SBI's approach to design thinking and customer-centric strategies. A big thank you to Janelle and the team at Chime for hosting us and providing such a valuable learning experience. We're excited to continue this journey and apply these insights in our 90-day Design Sprint! Stay tuned for more updates from our workshop! #DesignThinking #FutureOfFinance #Innovation #Fintech #UCBerkeley #StateBankOfIndia #HaasSchoolofBusiness #IBI #CenterforGrowthMarkets
CXO @ Chime | Board Member | UPenn, Stanford, Uber and Schwab Alum
5moGreat to spend time with this group! A good reminder that we're never done learning, even when in executive roles.