IRM India Affiliate’s Post

Remembering the lives lost and honoring the heroes of 26/11. Mumbai’s resilience and crisis management in the face of terror showed us the power of unity, courage, and quick action. 💔💪 Crisis Management Lessons from 26/11: How Mumbai Responded >Evacuation Planning and Execution: The Taj Mahal Hotel staff displayed exceptional crisis leadership by calmly evacuating hundreds of guests through safe backdoor routes, prioritizing safety over panic. >Courageous Frontline Response: Hospital staff became the unsung heroes, offering immediate care and shelter amidst the chaos, proving the critical role of swift action in times 26/11 Mumbai attacks. >Heroic Acts of Railway Staff: Railway announcers and station staff at CST saved lives by directing people to safety, proving that individual courage and quick thinking can make a significant difference during a crisis. >Coordinated Emergency Services: Despite initial delays, Mumbai Police, NSG, and emergency medical teams worked together to neutralize the attackers and care for victims, highlighting the importance of collaboration. >Adaptation Amid Chaos: The city’s public and private systems adapted rapidly to minimize further damage, from diverting traffic to supporting stranded civilians, reflecting the need for flexible, real-time decision-making during crises. #NeverForget #RiskManagement #CrisisManagement #MumbaiResilience #HeroicActs #InMemory #2611mumbaiattacks

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