Last month, I had a call with one of our clients.
And that one conversation destroyed us.
A team of 2 accounting professionals had recently started their accounting firm.
They told us how relieved they were to have our accounting support that feels like a real partnership.
It felt great to hear that.
Moments like these remind me why we do what we do at VHT Accounting.
But then, they also brought up something we need to improve on.
However, they also highlighted an area for improvement: there was some lack of clarity around tasks, primarily due to limited communication.
While we typically hold monthly meetings, we recognized the need for more frequent check-ins.
To address this, we’ve decided to implement bi-weekly meetings to ensure that all tasks are aligned and executed promptly.
Every bit of feedback counts—whether it’s the applause or the constructive criticism.
At VHT Accounting, we’re always listening, learning, and striving to grow better together.
Sarah’s feedback, both the good and the challenging, has helped us evolve this week.
Got more suggestions for us?
Drop them below or shoot us a message—we’re all ears!
#accounting #feedback #clientsuccess
Great photo! It’s wonderful to see the business going from strength to strength!