Jack Keramea’s Post

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Behavioural Scientist | Behavioural Strategy Consultant

Customer Trust = hurdle requirement for brand engagement. Behavioural science evidence tells us loads about trust — including how a brands trust can be built or eroded. Whether it's related to a customer believing they can trust a brands: - pricing strategies - intentions with customers' data - sales representatives - etc... ...trust underpins customers' willingness to engage (or disengage) with brands and their representatives. Want to know more about trust (or anything behavioural)? HMU.

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NEW COURSE LAUNCHED It's live - designed and delivered by expert behavioural scientists Johann Ponnampalam, PhD and Jack Keramea. #DecisionDesign's The Scientific Drivers of Trust 100% online course is now available, on-demand. Are you ready to become a Trust expert? After all, Trust is proven to be one of the most important factors that shapes relationship outcomes, which is why leading brands and professionals harness Decision Design's The Scientific Drivers of Trust course to: 1. Influence others, including their customers 2. Establish Trust, and how to win it back - even if Trust has been broken 3. Positively handle sensitive concerns, rapidly building confidence This course will teach you what Trust is and give you a playbook for achieving long-term sustainable Trust. Get under the hood of the science behind each type of Trust today. https://lnkd.in/giEs5XrA #behaviouralscience #Trust #Trustincrisis #buildTrust

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