James de Veulle’s Post

View profile for James de Veulle, graphic

FS Partner and Head of Banking at PwC Channel Islands, past President at JSCCA

The FCA issued a call to action to financial services firms as it delivered its latest assessment of firms’ Consumer Duty implementation progress. The FCA continues to identify deficiencies in firms’ implementation and embedding of the Duty’s four outcomes, calling out failings in fair value assessments, treatment of vulnerable customers, and use of data to monitor and evidence customer outcomes. The regulator also targets the sector’s preparations to meet the upcoming closed book deadline, with firms urged to take proactive action to be ready in time. Read PwC UK’s summary of the FCA’s findings and the actions firms need to take here.

FCA sharpens focus on Consumer Duty implementation

FCA sharpens focus on Consumer Duty implementation

pwcuk.smh.re

To view or add a comment, sign in

Explore topics