Jamie Munro’s Post

We are working on the last 10% of orders to reach inbox 0 for everyone. Yesterday, we started processing handwritten orders for the first time. It's early days, but using a combination of OpenAI image to text services, and the hard learnt knowledge of 1.5 years of working with these systems, we made it work. It took Connect 15 seconds to extract all the products, quantities, identify the customer and delivery date. All without error. Not many orders get sent like this anymore, but in our pursuit of handling ALL order types and 100% of the inbox, we need to support everything we get sent. One of our learnings over the years is that it just isn't good enough to do 80% of the work. You need to cover everything to really give the customer value. Orders sent as images are now added to the long list of supported order types on REKKI Connect, including PDFs, voicemails, HTML, freetext, and more. Special thanks to Dion Massey PENSHURST FINE FOODS LIMITED for always being ahead of the curve #foodtech #hospitality #wholesale #foodanddrink #foodservice

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Ben Marcilhacy

CEO at HMDG / Investor in UK Healthcare Businesses

6mo

🔥 🔥

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Gary Goddard

Managing Director | Coach | Speaker I help food service managers escape the fear of starting over and confidently build successful, fulfilling careers using proven coaching strategies

6mo

🔥

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Katryn Mae Napao

Financial Controller at Rekki

6mo

This is amazing! 🤯

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Luke Kenison

Product Manager at LexisNexis UK

6mo

nice!

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Teresa Martins

Head of Strategy at REKKI

6mo

Filipa Almeida I take it back, we can do paper orders too now!

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