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CEO at The Fintech Times - Founder at The Fintech & Payments Power 50 - Founder at Fintech week London & Co-Fouder at Fintech Awards London

It's all about insurance for Francis Bignell today - he's over at The Hurlingham Club today for the Digital Insurance Summit Europe hearing from industry experts about the digital transformation taking place and how the customer journey can be improved across the insurance value chain. "Automation is a really big area of opportunity because you can get that sweet spot where you can improve the customer experience and get cost efficiency at the same time” Steven Zuanella, group chief digital and innovation officer at Generali "I hate the word innovation… I want to evolve policies, not suddenly sit there with a massive internal project” John Pyall, head of underwriting and product at Great Lakes Insurance SE. #DigitalInsurance #DigitalInsuranceSummit #Innovation #Insurance

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Thanks for sharing Jason Williams! Very insightful take aways. Its our pleasure to have Francis Bignell attending. Looking forward to day 2!

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