Jenny Fernandez, MBA, 费 珍妮’s Post

Leaders should approach the situation with empathy, clarity and a focus on development when an employee is underperforming. Here are some tips: 1.    Open communication 2.    Set clear expectation 3.    Provide support and resources 4.    Follow up regularly 5.    Recognize improvement

⭐ Are you working with an employee or teammate who is not performing? ⭐ Whether you are conducting mid-year reviews or giving impromptu feedback, it's a tough situation to be in. Take a listen to the Harvard Business Review IdeaCast Podcast. Here, I share some key strategies and tactics for giving critical feedback and managing tough conversations. Share your thoughts in the comments below. 👇🏼 #leadership #managers #development #feedback #mg100 #thinkers50 #bestadvice #jennyfernandez https://lnkd.in/eqSvMvu4

Jenny M Fernandez, MBA, 费 珍妮 is interviewed on this podcast - worth it to take a listen. I love what she says about how to build trust with your employees when giving hard feedback, along with what she suggests about these feedback conversation being more problem-solving discussions rather than punishment or fact-finding investigations with the employee. Great advice! #employee #feedback #leadership #manager https://lnkd.in/echiSAg9

🚀 Discover the secret to company success with emotional intelligence in leadership! 🌟 Join Doug Thorpe in this insightful podcast episode as he shares valuable tips and strategies. Don't miss it! Listen here: @dougthorpe_com

HBR podcast around delivering employee feedback, with exec coach Jenny M Fernandez, MBA, 费 珍妮. There are a few interesting items here for any leader who wants to improve their practice of giving feedback: > Make sure you are prepared for the conversation: have specific examples of the behavior or approach that is causing the issue. > Keep the tone on problem solving together, rather than on unearthing facts to put the employee on the defensive. > Be open to the possibility that you as a leader may have some culpability here: for example, have you helped the employee understand what "good" looks like? > Jenny mentions the ORID model (Objective, Reflective, Interpretive, Decisional) which, similarly to Marshall Rosenberg's Nonviolent Communication (NVC) model, could be useful to help focus on empathetic dialog and a problem solving mindset. https://lnkd.in/gKYBUixP

🌟 Unlock Leadership Excellence with Our Latest Insights! 🚀 Hello Leadership Trailblazers, Ready to elevate your leadership skills and tackle challenges head-on? Dive into our latest content packed with actionable insights and strategies. Here’s what’s new: 1. Mastering Difficult Conversations with Employees: A Leader’s Tactical Guide Navigating tough conversations with employees is crucial for any leader. This guide provides a structured approach to handle these discussions with precision and empathy, ensuring productive outcomes. 👉 Read the full article: https://lnkd.in/gBWdsDwf 2. Transform Military Strategy into Daily Success: Master the 16 Steps | Episode 314 Discover how military strategies can be applied to everyday leadership challenges. This episode breaks down the 16 Steps of Battle Procedure, offering a roadmap for strategic planning and execution. - 🍏 Listen on Apple Podcasts: https://lnkd.in/gccMvFHm - 🎵 Listen on Spotify:  https://lnkd.in/gdqHrHFc - 🌐 Our Website: https://lnkd.in/gGZ-qzdF 3. Conquer Toxic Workspaces: From Identification to Action with Colin Ellis | Episode 315 Toxic work environments can derail success. Learn how to identify and transform these spaces with effective strategies from culture expert Colin Ellis. - 🍏 Listen on Apple Podcasts: https://lnkd.in/ghBn7xC5 - 🎵 Listen on Spotify: https://lnkd.in/g5wQFfRM - 🌐 Our Website: https://lnkd.in/gJuNJeFQ Black Friday Special: Ready to Stop Consuming and Start Leading? This Black Friday, take advantage of our exclusive offer! Join the Leader Growth Mastermind and get 1 month FREE with code BF2024. But hurry, this deal ends at 11:59 PM EST on December 2nd. After that, the doors close until January, and the price will go up! 👉 Join us here: https://lnkd.in/gg3hBcEy Thank you for being part of our leadership community. Let’s continue pushing boundaries and achieving greatness together! #Leadership #MilitaryStrategy #ToxicWorkspaces #BlackFridayDeal #LeaderGrowthMastermind #MovingForwardLeadership

How to get through to a toxic leader: (Note: I'm not a fan of the "toxic" label because I think it puts leaders on the defensive and might be too harsh in some cases, but the points in the article are solid) Courtesy of "I hate it here" - a podcast/newsletter about HR that I've been reading - click on the article below to read the full article - she's a great writer and worth following for fun and useful content like this. Sometimes the problem isn't the employees, it's the leadership. So what can you do if you're trying to show a leader that they're the problem? The author suggests three steps: 1) Give feedback to the leader...very carefully 2) Show them the data 3) Bring in someone other than you (like a professional coach) (shameless plug - Culture Diagnostics can help you with all three of these)

Seeking ways to strengthen collaboration and respect in your workplace? Check out this HBR podcast for some valuable insights into building a culture of respect on your team. #Leadership #WorkplaceRespect https://lnkd.in/eHbVgyya

When you see good leadership through this lens, you’ll recognise all your anti performance environments and why they were that way! 💥📊 Last night I had the immense pleasure to connect with Andrew Lockwood We recorded two episodes for the Performance Strategies and Stumbles Podcast Andrew shared his 3 pillar fundamentals for leadership and highly effective teams, based on his experiences in the military. He shared 3 synergistic pillars as: 1️⃣Shared Experineces 2️⃣Mutual Understanding 3️⃣Empathy I loved discussing why these elements had to feature in high performing teams. It led me to compare and contrast the high versus anti performance teams I’ve been part of 1️⃣SHARED EXPERIENCES: HIGH PERFORMANCE EXPERIENCE ➡️Teams I’ve worked with who go bigger than the sporting team, so experiences are positive and include family, friends, loved ones, community, identity and more ANTI PERFORMANCE EXPERIENCE ➡️ teams who go through the motions, copy and paste “culture and values” then don’t “experience” it beyond leaving that meeting 2️⃣MUTUAL UNDERSTANDING: HIGH PERFORMANCE EXPERIENCE ➡️coaches and leaders who clearly explain what, when, why and how they need what they need from players. All players are aware. All players understand the role and function of everyone. Staff are included in this, with their value and responsibilities understood by all ANTI PERFORMANCE EXPERIENCE ➡️ dictatorships, “I say you do” and lacking any why or understanding. Lack of clarity on expectations and then individuals held accountable without those understandings being clearly defined 3️⃣EMPATHY HIGH PERFORMANCE EXPERIENCE ➡️witnessing leaders deliver the tough news with compassion and understanding and choosing words and environment Wisely. Seeing leaders tuned into their staffs personality and behaviour and recognising when it’s out of the norm. Empathy isn’t just about kind words, but I’ve seen great leaders quickly identify someone’s needs, and move the environment around them to optimise outcomes. So, great environments have people being empathic without saying a word. They can move the ecosystem around their staff and players invisibly as and when needed ANTI PERFORMANCE EXPERIENCE➡️token words, people being nice to make the situation easier, telling people what they want to hear. Then 💥BOOM! Someone’s in a performance management meeting, deselected, transferred to another team, or moved on/fired. Which environment are you in currently? High performing or anti performing!?🎭 I can’t wait to share the episode in a few weeks time and thanks again to Andrew Lockwood #leadership #military #sport #highperformance

🌟 Unlock Leadership Excellence with Our Latest Insights! 🚀 Hello Leadership Trailblazers, Ready to elevate your leadership skills and tackle challenges head-on? Dive into our latest content packed with actionable insights and strategies. Here’s what’s new: 1. Mastering Difficult Conversations with Employees: A Leader’s Tactical Guide Navigating tough conversations with employees is crucial for any leader. This guide provides a structured approach to handle these discussions with precision and empathy, ensuring productive outcomes. 👉 Read the full article: https://lnkd.in/gvK3jpma 2. Transform Military Strategy into Daily Success: Master the 16 Steps | Episode 314 Discover how military strategies can be applied to everyday leadership challenges. This episode breaks down the 16 Steps of Battle Procedure, offering a roadmap for strategic planning and execution. - 🍏 Listen on Apple Podcasts: https://lnkd.in/g8ctNvse - 🎵 Listen on Spotify:  https://lnkd.in/gVM9tU8j - 🌐 Our Website: https://lnkd.in/gqRDuDhV 3. Conquer Toxic Workspaces: From Identification to Action with Colin Ellis | Episode 315 Toxic work environments can derail success. Learn how to identify and transform these spaces with effective strategies from culture expert Colin Ellis. - 🍏 Listen on Apple Podcasts: https://lnkd.in/gmfKmiQ3 - 🎵 Listen on Spotify: https://lnkd.in/gggm9XGN - 🌐 Our Website: https://lnkd.in/gYAtmHGX Black Friday Special: Ready to Stop Consuming and Start Leading? This Black Friday, take advantage of our exclusive offer! Join the Leader Growth Mastermind and get 1 month FREE with code BF2024. But hurry, this deal ends at 11:59 PM EST on December 2nd. After that, the doors close until January, and the price will go up! 👉 Join us here: https://lnkd.in/gEXmiYf2 Thank you for being part of our leadership community. Let’s continue pushing boundaries and achieving greatness together! #Leadership #MilitaryStrategy #ToxicWorkspaces #BlackFridayDeal #LeaderGrowthMastermind #MovingForwardLeadership