This is a great video conversation with Quint Studer that brings good insight into the patient experience and how vital it is to every facet of how healthcare organizations work. The quality of care and engagement our patients receive is the foundation of why we do what we do. Their lives matter, their care matters, and the interaction they receive from the parking lot to the operating room is fundamental. https://lnkd.in/gfbmFkKu #PatientExperience #PatientCare #HealthcareLeaders
John Ziegler, FACHE, MBA’s Post
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