Joselyne P.’s Post

My latest review is live guys, click below to read more about my wonderful stay at The Buxton Crescent Hotel!

Guests cringing at your hotel furniture? Here is the one-step simply fix... In hotels....every piece of furniture either enhances the guest experience or it doesn’t belong. No exceptions. Choose restorations that matter.

Hotels want their guests to have the best experience possible, and that's why they provide comfortable sheets. Achieving that luxurious and comfortable feel of a hotel room at home starts with investing in quality sheets. Sheets are most important as they can either make you sleep well or end up feeling restless. There’s something undeniably luxurious about hotel sheets. The moment you slip into a hotel bed, you’re greeted by a feeling of comfort and indulgence. Have you ever wondered why hotel sheets are so high quality? The secret to luxury hotel sheets is now on my blog. Click link to read complete threads here ⬇️ https://lnkd.in/e95hvYCp #captivatingbedroom #hotelbedsheets #hospitality

On the blog - Boutique Hotel of the Week Luxury, Culture, and Charm: Discovering the Magic of the Shinola Hotel When I was deciding which hotel to choose as my first feature, there was no question—this was the one. I debated waiting to feature it until later this year, because how am I going to top a post on one of the best hotels in the world next week? And not to mention, in the top 3 hotel stays of my life. But the Shinola Hotel is too special to wait. Read more on substack on the Boutique Hoteliers blog, Luxury Unlocked. https://lnkd.in/g6G92QFe

Day 83 of my #hotelquotes365challenge ‘Don’t try to tell the customer what he wants. If you want to be smart, be smart in the shower. Then get out, go to work and serve the customer!’ - Gene Buckley #famoushoteliers #hotelexplorer_net #hospitality #hotels #hoteliers #themostfamoushoteliersofalltime #hotelservice #serviceexcellence #luxuryhospitality

Day 116 of my #hotelquotes365challenge ‘Even the best product needs to be sold. People won't come to you to buy it. You have to reach out to them.’ - Edna Newman #famoushoteliers #hotelexplorer_net #hospitality #hotels #hoteliers #themostfamoushoteliersofalltime #hotelservice #serviceexcellence #luxuryhospitality

Great Article about one of our customers, Fairmont Banff Springs, on how serious they are about the guest experience. Leveraging our technology UrVenue has helped them deliver. Here is a great out take that mentions us; To circle back to the notion of an elevated experience via amenities like an exclusive lounge and access to a world-class spa, what Resch also highlighted as critical for giving Fairmont Gold customers maximum value for their time is the nature by which they book people into these on-prem experiences so that no hotel guest is disappointed. Similar to spa appointments, another unforgettable experience would be to golf course that snakes around the river valley, and yet wouldn’t it be a shame if a guest were to miss out because the tee time they wanted was no longer available? To fulfill this need in as frictionless a manner as possible, the team is testing out a property experience management system (PXMS) that can act as a one-stop shop and itinerary planner for guests with connections into Opera, OpenTable (restaurants), Shiji Concept (golf) and Book4Time (spa and activities). This way the hotel can deliver even more convenience on top of the other amenities catering to this modern shift. Regardless of the technology, it always comes back to the experience, and for this alone the new renovation helps keep this historic property in line with the latest luxury trends and set for many years to come in showing guests the very best of Canada. https://lnkd.in/gqwvkW-z

Want to know the secret sauce that transforms an ordinary hotel stay into an unforgettable experience? It's not just about comfy beds and beautiful views. An unforgettable hotel stay is an amalgamation of exceptional service, intuitive design, and a pinch of unexpected delight. These components are the driving force behind memorable hotel hospitality. Consider a scenario where you return to your room on a chilly evening to find a cozy fireplace lit and a hot cup of cocoa waiting for you. That's exceptional service at its finest. Now, think about a hotel designed keeping in mind the smallest details, such as natural light in every corner, or a bedside switch for all your room's controls. This is what intuitive design is all about. Lastly, imagine waking up to a surprise breakfast served in your perfectly manicured private garden. That's unexpected delight for you. These are the ingredients that transform a regular hotel stay into a memorable one. If you're in the hospitality industry or aim to create unforgettable experiences, always remember - go beyond expectations, anticipate needs, and surprise often. What’s your secret to creating memorable experiences? Let's start a conversation!

🎤According to Google and AI and also written in Some books that read. 🏅 "Father of the Hospitality Industry" is often attributed to Ellsworth Statler, an American hotelier who significantly shaped the modern hotel industry. Statler is known for his innovative ideas and contributions that revolutionized hotel operations in the early 20th century. He introduced numerous concepts that are now standard in the industry, such as private bathrooms in each guest room, free morning newspapers, and uniformed bellhops. His Statler Hotels became synonymous with luxury, comfort, and efficiency, setting new hospitality and guest service standards. #HospitalityIndustry #EllsworthStatler #HotelInnovator #FatherOfHospitality #HospitalityPioneer #HotelManagement #HospitalityHistory #IndustryLeader #HotelierLegend #ModernHospitality #GuestServices #HotelStandards #LuxuryHotels #HospitalityInnovation #TravelHistory