Joseph W. McLean’s Post

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CEO, Co-Founder: FinTech for Fraud and Disputes

We have a true passion for delving into data. With almost 8 years (unbelievable!) of Quavo Fraud and Disputes data readily available, there is always a new project waiting. Our products thrive on data analysis, serving as the driving force behind our innovations. In our quest to enhance KPIs for both new and existing customers, we are constantly striving for improvement. Our recent mid-year analysis revealed an impressive 84% recapture rate, a noteworthy 5% increase from the 79% observed in January. This surpasses the market benchmark, which sits well below 70%. This 5% improvement translates to millions in reduced losses for our clients, showcasing Quavo's commitment to consistently adding value. This particular metric alone has proven to be a game-changer, essentially covering the cost of our software for nearly every client we support, not to mention the other 150 KPIs we meticulously track.

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Today’s 📊Quavo Data Bite📊 focuses on a new success metric—Recapture—measuring the prevention of financial loss at various stages through automated processes or by guiding users toward optimal outcomes. Over the last six months, Quavo clients have seen a steady increase in recapture rates. This exceptional recapture rate translates to reduced losses by over 50% compared to industry averages. 💪 Learn more about recapture from our CEO and Co-Founder, Joseph W. McLean 👉 https://lnkd.in/eEs2YdZG #FraudandDisputes #DisputeManagement #AutomatedDisputeManagement #FraudManagement #FinTech #Innovate

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