Justin Tipper’s Post

Discussing the process of managing invoices and routine maintenance for over 50 properties, including housekeeping, emergency repairs, and compliance-related tasks. 🤩🎓 . . . . . #propertyuk #PropertyManagement #Invoices #Maintenance #Compliance #servicedaccomodation #payments

Another important thing. Please make sure that your duties are not duplicated. I’ve noticed most people duplicated duties without noticing it. For an example. 1. Operating switch board 2. Answering all income calls and transferring to the relevant department. In all honestly, this is the same thing. Switch board is used to answer calls and transfer to the relevant department This is not something that can hinder you from getting hired but it’s housekeeping 👏 you don’t wanna have a long list of duties repeating the same thing in different words.

🚨 Calling All SOP Superstars! 🚨 Are you a training consultant with a flair for crafting crystal-clear SOPs? Do you know the ins and outs of hotel housekeeping like the back of your hand? And best of all, are you immediately available to jump in and help us out? At Clarity Housekeeping, we’ve been busy rolling out new people policies and updating our company handbook. Now, we’re ready to update our operational SOPs, ensuring our team gets the best training and understands exactly how to keep things spotless! We believe this work would take just a few days to complete, so if you’ve got a passion for housekeeping, love creating operational magic, and are ready to get stuck in straight away, I’d love to chat! Let’s make our SOPs shine and get our housekeeping crew running like clockwork. 🧹✨ Drop me a message, and let's talk about what we need. And please, share this post with anyone who might fit the bill! #housekeepingheroes #trainingconsultants #SOPgurus #hotelhousekeeping #immediatework

As an Executive Housekeeper, overseeing and directing housekeeping operations at a resort is no easy feat. It requires a diverse skill set and a relentless determination to succeed every single day. From hiring, training, and supervising staff to managing inventory and interacting with resort management, the responsibilities are endless. Effective, practical training is critical for giving an Executive Housekeeper the tools needed to succeed. Unfortunately, many companies hesitate to invest time and money in training employees, resulting in costly mistakes, unhappy workers, low productivity, and ultimately, turnover. At Master Corp, we understand the importance of training. Every Executive Housekeeper completes a comprehensive curriculum of online courses through the Master Corp University Training Center, as well as practical, in-field training. We believe that investing in our employees' training and development is key to providing the best possible service to our clients. Don't let a sink-or-swim approach sink your business. Invest in practical training for your employees and watch your business thrive. #training #development #employeeengagement #executivehousekeeper #hospitalityindustry

### Procedures for Handling Room Discrepancies 1. **Proactive Room Status Verification:**   - Housekeeping frequently updates room status throughout the day, causing fluctuations in room occupancy data.   - To maintain accuracy, the **Assistant Manager** or **Night Manager** should proactively review and verify discrepancies between housekeeping and front office records.   - Any room marked as occupied should be investigated to ensure that appropriate charges are applied. 2. **Error Correction and Access Control:**   - In case of clerical errors or incorrect inputs causing room status discrepancies, the room status must be adjusted accordingly.   - **Password control** should be in place to restrict access to room status adjustments. Only **Assistant Managers**, **Night Managers**, and other senior staff should be able to make such changes. 3. **Reporting Unresolved Discrepancies:**   - Any discrepancies that cannot be resolved through routine investigation should be immediately reported to the **Front Office Manager** and **Financial Controller**. 4. **Financial Controller Oversight:**   - The **Financial Controller** is responsible for ensuring the aforementioned controls are in place and effective.   - The Financial Controller’s team should also perform spot checks regularly to confirm compliance and identify any potential issues. These procedures ensure accurate room status management, prevent revenue leakage, and enhance accountability in both the housekeeping and front office teams.

Setting up a top-notch SOP is crucial for consistent service quality, but it’s no easy task! Discover how a team of skilled and experienced professionals can simplify SOP implementation, making training smoother and maintaining standards easier. Even the smallest roles, like housekeeping, play a big part! Learn how to elevate your business with the right team and procedures.✨🔧 #ServiceExcellence #SOPSuccess #BusinessGrowth #SMBtips #Aimerelevate

As we approach year end, a quick reminder to complete required corporate housekeeping tasks.  These easy steps will help ensure that the personal assets of business owners are protected from claims against the business entity. Read more here https://rb.gy/irygi4 #CorporateVeil #AnnualMeeting #AnnualResolutions #Annual Reports

5 𝐒𝐭𝐞𝐩𝐬 𝐭𝐨 𝐈𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐏𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐒𝐭𝐞𝐩 1: 𝐂𝐡𝐞𝐜𝐤𝐥𝐢𝐬𝐭𝐬 𝐟𝐨𝐫 𝐂𝐥𝐞𝐚𝐧𝐢𝐧𝐠: 𝐈𝐭 𝐢𝐬 𝐚 𝐒𝐮𝐩𝐞𝐫𝐩𝐨𝐰𝐞𝐫 𝐢𝐧 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠. If you want to optimize the skills of your housekeeping team, then a cleaning checklist should be your starting point. I mean, specific checklists for every category of rooms can reduce errors by up to 95%. Arrange them logically and customize them to suit your guests. It's a game-changer. 𝐒𝐭𝐞𝐩 2: 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐞𝐫𝐬 𝐇𝐚𝐩𝐩𝐢𝐞𝐫 = 𝐎𝐧𝐠𝐨𝐢𝐧𝐠 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 Don't forget about your team! Ensure you offer ongoing training sessions to help housekeepers acquire new skills while enhancing their performance. Plus, always listen to what they have to say. Involve them so that they would like to do more of it. 𝐒𝐭𝐞𝐩 3: 𝐌𝐞𝐚𝐬𝐮𝐫𝐢𝐧𝐠 𝐖𝐡𝐚𝐭 𝐌𝐚𝐭𝐭𝐞𝐫𝐬 It is not only about the number of rooms cleaned anymore. Instead, adopt transparent performance indicators that consider workload. This way, you can reward and acknowledge good work – this is how you keep morale high. 𝐒𝐭𝐞𝐩 4: 𝐔𝐩𝐠𝐫𝐚𝐝𝐞 𝐘𝐨𝐮𝐫 𝐇𝐨𝐮𝐬𝐞𝐤𝐞𝐞𝐩𝐢𝐧𝐠 𝐄𝐪𝐮𝐢𝐩𝐦𝐞𝐧𝐭 Obsolete machines are time thieves at the workplace. Upgrade all the equipment and tools used in housekeeping chores to amplify the effectiveness of the process. Also, apply technological advancements like inventory management software to such mundane tasks. 𝐒𝐭𝐞𝐩 5: 𝐓𝐡𝐞 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐜𝐞 𝐨𝐟 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 Ensure there is clear communication between housekeeping department staff and other hotel personnel. This way, it will be easier to address any issues promptly and keep things moving smoothly without hitches. Set up your housekeeping zones and schedules so that workflow optimization comes out naturally. 𝐒𝐨 𝐖𝐡𝐚𝐭'𝐬 𝐓𝐡𝐞 𝐁𝐨𝐭𝐭𝐨𝐦 𝐋𝐢𝐧𝐞? Anytime you invest in your housekeeping team, they will reward you with high-quality services. The coaching you give your housekeeping attendants, with the right tools, will improve their attitude towards work and make all the difference. ____________________ Don't forget, I am still open to work. If your housekeeping department needs a push, then DM let's discuss how I can help.

As a founder/owner of a cleaning business, I've heard people say, "It's just cleaning," which I find amusing. Having worked as a cleaner and housekeeping manager for years, I learned that being a good cleaner requires skills and knowledge. During cleaning job trials, I've seen people with cleaning products ask, "What is this used for." This highlights the importance of paying attention to detail and understanding the use of cleaning products. To be a cleaner, one must be physically fit, practice consistently, stay organized, stay updated on cleaning trends and innovations, seek training opportunities, learn from experienced cleaners, develop customer service skills, and identify problem areas. Ensuring quality control is also crucial. In short, being a good cleaner is a skill that requires continuous learning and improvement. Let's give our cleaners the credit they deserve! #cleaning #skills #qualitycontrol #customerservice #continuouslearning

Why Housekeeping? ❓🧹 From the moment I began my journey in housekeeping, I recognized the significance of the field and its impact. Every detail matters—from ensuring a pristine and inviting space to the strategic operations happening behind the scenes. It’s a profession where meticulous care, collaboration, and dedication come together to create a seamless experience for guests/members and team members alike. 🤩 One of the most rewarding aspects of this career is the opportunity to nurture and support a diverse team. Housekeeping is a melting pot of cultures and personalities, and managing such a vibrant, multifaceted department requires resilience, adaptability, and a genuine commitment to people. It's this diversity that makes the department so enriching, as it provides constant opportunities to learn, grow, and take pride in our collective achievements. Over the past decade, my experience has taught me that a successful housekeeping department isn't just about maintaining standards—it’s about fostering an environment where every individual feels valued and empowered. When the company you work for recognizes and invests in this vision, it allows you to strive for excellence, contributing not just to the organization’s success but also to your own personal and professional growth. ❤️ Housekeeping is much more than a profession—it’s a path that offers a profound sense of purpose. It combines the joy of creating spaces that bring comfort and delight, the challenge of optimizing operations, and the privilege of leading and inspiring a dedicated team. For me, it’s about building a career that reflects both my passion for excellence and my belief in the power of teamwork.🥰