JW Marriott Hotel, Cairo’s Post

One of Mich Turner MBE most popular talks! If you would like her to speak at your event or looking for a brilliant ambassador &/or industry advisor please do get in touch #speaker #industryexpert #advisoryboard

Hospitality has so many stories that it's impossible to know every single one, but that is what makes us love it, the unpredictable situations and requests! We want to hear from you! What are your stories? #1000HotelStories #Profitroom

Very insightful tips for individuals looking for a career in Luxury Services & Hospitality Management! Thanks SALIL DESAI Heeshal Datwaanii for enlightening the young and emerging talents who are looking to enter the world of luxury services management!

Les People d'Or – The Alchemists of Hotel Café Royal! Our Concierge team transforms every request into pure gold. They are the ones who turn a casual request into a once-in-a-lifetime memory. Whether it’s finding your child’s favourite toy, securing a table at the  best restaurant, arranging front-row seats at the hottest show in town, or even bringing a helicopter or private jet to your doorstep—these are the people who make it happen. Their reach goes beyond what even Hollywood's stars might struggle to achieve. For them, "impossible" is just a meaningless word. They don’t believe in limitations; their language simply doesn’t allow it. Expressions like “I can’t” or “it’s fully booked” don’t exist here. Instead, they say, “Let me offer you something even better.” Because for them, every request is an opportunity to create a more extraordinary experience than you ever imagined. The golden keys they wear aren’t just symbols of membership; they are the master keys to a world of luxury, a promised land they open up for our guests. They don’t live for themselves but for others. Their mission? To make guests feel truly, deeply happy. Impossible is nothing...and nothing is impossible for our Concierge Team!!! #hotelcaferoyal #conciergeteam #thegoldenkeys #luxury 

Coming from the industry, watching this video reignited feelings I hadn’t experienced in years. It was as if a spark was rekindled, reminding me of why I have this flame in my heart for hospitality—a feeling that has carried me through so many moments of challenge and joy. Hospitality, you see, is a calling. It’s not just a job, and for many of us, it’s a purpose that we carry quietly but powerfully. It’s one of the toughest paths, but also the most rewarding. Hospitality has a unique beauty, the kind that goes beyond service or routine. It’s the understanding that you hold the power to transform a stay into a memory, to turn a night into an unforgettable experience, to make someone feel at home even when they’re far away. You create a space where strangers feel seen and valued, a place where people from all walks of life can share a moment that feels both extraordinary and deeply personal. For every challenge, every long hour, every small task that seems routine, there’s a glimmer of purpose. It’s a privilege that goes unnoticed by many but is felt deeply by those who live it every day. Thank you Profitroom for capturing the heart of a hotelier perfectly! Hoteliers we salute you! #1000HotelStories

Hospitality is more than a profession; it's an art of giving. Strive to offer your guests the pinnacle of your abilities, embodying Eleanor Roosevelt's timeless wisdom. #futurehubasiapacific #educationalconsultancy #nepal #fyp #quotes #hospitality #HospitalityGoals #ExceptionalService #GuestFirst #HospitalityIndustry #ServiceMatters #HospitalityManagement #HospitalityLife #HospitalityCareer #GuestRelations #HospitalityTraining #HospitalityStudents #HospitalityProfessionals

This headline is almost comical.

Hospitality Hospitality is the relationship of a host towards a guest, wherein the host receives the guest with some amount of goodwill and welcome. This includes the reception and entertainment of guests, visitors, or strangers. Louis, chevalier de Jaucourt describes hospitality in the Encyclopédie as the virtue of a great soul that cares for the whole universe through the ties of humanity. Hospitality is also the way people treat others, for example in the service of welcoming and receiving guests in hotels. Hospitality plays a role in augmenting or decreasing the volume of sales of an organization. Hospitality ethics is a discipline that studies this usage of hospitality #hospitality

What would make a holiday perfect for you and your family or friends? We asked our friends and family, and they said... Special treats: Sometimes the best part of a vacation is indulging in those things we wouldn't normally allow ourselves. Whether it's a decadent dessert every night prepared by your own personal Chef, or a luxurious spa treatment, a perfect holiday allows room for pampering. On a fully crewed yacht charter, you can enjoy the same (if not more!) special treats that you can on a land-based luxury holiday. What’s your idea of a ‘special treat’ on holiday? #yachtcharter #yachtholiday #luxuryholiday

In conversation this week about by 13 year anniversary with Four Seasons Hotel St. louis, a long time colleague and business contact alex brockman asked me, “What is the biggest learning you’ve had since joining? [Four Seasons] This made me think, but my conclusion and resting place was clear and quick. My answer was, “I think one of the biggest things i’ve learned is that luxury hospitality is completely transferable to other industries and any profession because it is about connection, dialogue, care, taking time, etc… Luxury hospitality is not a skill as much as it is a choice, in moments.” I stand by this statement and i find it more true every day. We can try to measure what hospitality is in terms of standards and scores, and those are true markers of current reality and of guest experience for sure , but we should be looking at hospitality in a different light; Luxury hospitality is about making choices in moments that count… even in micro moments. Luxury hospitality is not reciting lines or conforming to a pattern, but about choosing to go to a place of care, of connection, empathy and of dialogue in a moment that only communicates one thing: I care more about you than i care about me in this moment. This is a commodity in life. This is rare. This is a foreign feeling for some, for most i would say. Humility drives luxury. The lessening of yourself and the expansion of how you value who is standing in front of you, at any given moment, makes you the leader that you are today, and every day. How do you define luxury hospitality? How do you find ways to lessen yourself in order to invite closer those that need it most? How do you make your behavior a commodity in a world of cookie cutter tactics? You have a CHOICE. Choose wisely in moments that matter. #Leadership #Luxury #Hospitality #Hotels #Motivation #Inspiration #Care #Empathy