Perhaps you could helps us out:
We have created a new position at Dakota Electric but aren’t exactly sure how to find the right person for it. The job title is officially “Collections Analyst” and though its focus would be on collecting outstanding debts, we’re not looking for an aggressive, hit your numbers, make your commission, pay-us-now-or-we-break-your-kneecaps kind of person. That is NOT the right fit. The right person would be someone who has worked with people, possibly in customer service, shows compassion, can build relationships, and is a compassionate & excellent communicator.
It’s a new position so this person would need to be comfortable managing trial & error, charting their own path, and developing processes & systems that benefit both the member and the cooperative. If you’re the kind of person who needs a pre-determined action plan to follow, this is not the role for you. If you’re the kind of person who can ideate new systems and develop new processes to productively engage with members in arrears, then you are the person we’re looking for.
Does this sound like it might be you? Apply now and let’s talk. https://lnkd.in/eC4q87k
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